Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
It's important to note that installing a VPN on one device will only protect that device. If you want your media streamer (say an Amazon Fire TV Stick) to use the VPN connection, you'll either need to try and install a VPN app on it, look for VPN settings where you can enter your account details, or install an app for your router that'll cover all devices connected to it. Find out more in our article on how to use a VPN with a Fire TV Stick.
PureVPN has servers in more than 140 countries and can be very inexpensive if you pay for two years up front. It also lets you "split-tunnel" your service so that some data is encrypted and other data isn't. But PureVPN was at or near the back of the pack in almost all of our 2017 performance tests. In October 2017, the U.S. Department of Justice disclosed in a criminal complaint that PureVPN had given the FBI customer logs in reference to a cyberstalking case, which kind of negates the entire point of using a VPN.
With a name like TorGuard, the software better offer strong protection. The software’s hallmarks lie in its ability to connect to a melange of services for different activities, with four different packages available based on various needs. The VPN service will run you $10 each month, but there’s a cheaper proxy service if all you need to do is hide your IP address from the world.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.
The solution is also able to bypass firewalls through stealth connections. Additional security is provided through an ad and malware blocker, which can be switched on and off. For those who enjoy torrenting, the software supports such process, with certain servers optimized for P2P networks. This is designed to keep high-speed browsing on other connections. However, the service warns users to keep torrenting activities confined to specific cities around the world.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
Not all mobile VPN apps are created equal. In fact, most VPN providers offer different services (and sometimes, different servers) for their mobile offerings than they do for their desktop counterparts. We're pleased to see that NordVPN and Private Internet Access provide the same excellent selection of servers regardless of platform. These apps received an Editors' Choice nod both for desktop VPN apps and Android VPN apps.
DNS servers are a bit like the phone books of the Internet: You can type in “thewirecutter.com,” for instance, and one of the many DNS servers behind the scenes can point you to the IP address of a server hosting the site. Most of the time, your DNS requests automatically route through your ISP, giving the ISP an easy way to monitor your traffic. Some VPN services rely on third-party DNS servers, but the best ones keep DNS servers in-house to prevent your browsing history, or your IP address, from getting out.
It's also notable that ExpressVPN is able to gain access to Netflix, which some (like PureVPN) are not able to do. Like PureVPN, ExpressVPN is one of the best for getting around roadblocks in China (though there are only servers in 94 countries), and has up to 256 bit encryption. Get one month for $12.95, six months for $9.99/month, or a one-year subscription for $8.32/month. You would be paying around $10 more per month compared to any other VPN, but the quality is definitely there — and if you're really not happy, you can get your money back within the first 30 days. Another cool thing: You can pay with Bitcoin.
Many companies proudly display “warrant canaries” on their websites. These are digitally signed notices that say something to the effect of “We have never been served a warrant for traffic logs or turned over customer information.” Law enforcement can prohibit a company from discussing an investigation, but in theory, it can’t compel a company to actively lie. So the theory goes that when the warrant canary dies—that is, the notice disappears from the website because it’s no longer truthful—so does privacy. The EFF supports this legal position, though other highly regarded companies and organizations think warrant canaries are helpful only for informing you after the damage has been done. Such notices may provide a nice sense of security, and they are important to some people, but we didn’t consider them essential.
Trust and transparency issues are the foremost concerns in choosing a great VPN, and if a service doesn’t have enough locations to be useful to you, all the security features won’t make a difference. But after those concerns have been satisfied, we recommend that most people use connections based on the OpenVPN protocol, because of security flaws and disadvantages in the PPTP and L2TP/IPsec protocols. (Experienced users may consider IKEv2, but because it has its own debated pros and cons, we ruled it out.) Though AES 128-bit encryption is fine for most purposes, we prefer services that default to the more-secure 256-bit encryption and still offer good performance.
In general, the answer is yes, it is perfectly legal (and normal!) to use VPNs, even if you are in places like China where VPNs are restricted. VPNs are used every day by businesses and individuals throughout the world for basic privacy and security purposes. Businesses rely on VPN technology and encryption for security reasons and it would not make sense for this to ever become illegal.
“For an affordable and reliable VPN service, you can definitely rely on hide.me. Only the best security protocols and software was used to develop this fantastic VPN to provide you with the ultimate security while you can still enjoy high speed network functionality. hide.me is available for the most popular platforms and is one of the few VPNs that allow you to connect on up to different devices at a greatly affordable rate which is a superb solution for companies or online gamers.” May 29, 2018 Bestvpnrating.com
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
A powerful VPN service, Hotspot Shield is ideal for those who enjoy using public Wi-Fi. It is basically a free VPN that comes in the form of an application or as a browser extension. Security is assured as the service uses OpenVPN , which makes use of the same encryption as HTTPS does. This feature is particularly effective in protecting credit card information during online purchases.
A powerful VPN service, SaferVPN is very useful in hiding users’ IP addresses. It also allows access to blocked websites or safely share information. Privacy is also ensured as the service uses high security protocols. It offers a unique Automatic Wi-Fi Security feature which instantly activates a secure and encrypted VPN connection as soon as someone’s device connects to an unsecured Wi-Fi connection — automatically protecting them from public Wi-Fi threats. Likewise, it features single-click applications for Windows, Mac, iOS, Android and Chrome.
CyberGhost has more than 1100 Servers worldwide in 50 countries, making it easy for users to find a fast and secure connection. It does not collect any user data and all traffic information are protected by 128-encryption. Speed is fairly fast, allowing users to stream content, download files and do online shopping. The service comes in three plans, a one-month plan, a six-month plan or an annual package.
We tested Private Internet Services using its Windows installer, which configures the VPN protocols and provides a simple utility in the task bar to turn the VPN connection on and off. While the interface was spartan, performance was excellent. Our test system consistently maintained over 110 Mb/s download and 19 Mb/s upload speeds with the VPN connection turned on, very close to our usual 125 Mb/s download and 20 Mb/s upload speeds.
Google is full of articles claiming that a VPN will prevent ISPs from gathering metadata, but unfortunately that is not true. A VPN hides the contents of your internet traffic and your location from the outside world, but you still have to rely on your ISP’s network to get there. Strictly speaking a VPN cannot prevent an ISP from logging your location, device details, and traffic volume.
This means that your private home IP address is hidden when browsing different websites. Using a VPN service will likely impact your computer speed as well. If you are looking for a fast VPN, make sure that it also keeps your privacy through data encryption between your computer and the target server. By using a VPN, you can improve the protection of your data, and stay anonymous on the internet – all while streaming or browsing at top speeds.
In terms of general performance, Hide My Ass! around the average mark with a quick and stable 6.4MB/s (51.2Mbit/s) for FTP to 6.9MB/s (55.2Mbit/s) HTTP via UK endpoints, and 8.8MB/s (70.4Mbit/s) for FTP and 7.2MB/s (57.6Mbit/s) HTTP in the Netherlands. In other words, pretty good going. VPN connections to the U.S. are almost invariably slower than those to closer geographic endpoints, as you’d expect, the 2.12MB/s (16.96Mbit/d) we got with Hide My Ass this time around was definitely below average.
Virtual LAN (VLAN) is a Layer 2 technique that allow for the coexistence of multiple local area network (LAN) broadcast domains, interconnected via trunks using the IEEE 802.1Q trunking protocol. Other trunking protocols have been used but have become obsolete, including Inter-Switch Link (ISL), IEEE 802.10 (originally a security protocol but a subset was introduced for trunking), and ATM LAN Emulation (LANE).
Since we first recommended IVPN in the spring of 2018, the company has added automatic server selection to its desktop applications, bringing it in line with other top-performing VPN apps. Alternatively, when you click on the location at the bottom of the app, you’ll see a list of all of the global IVPN server locations, color coded by speed. At the top of the list is an option to connect to the fastest one, and once selected, the app remembers your preference through future disconnects and reboots. You can also use IVPN’s multihop servers to route your traffic through two VPN servers—a feature unique to IVPN among the services we tested—though we don’t think this step is necessary for most people, given the slower speeds you’ll likely experience.
When we test VPNs, we use the Ookla speed test tool. (Note that Ookla is owned by PCMag's publisher, Ziff Davis.) This test provides metrics for latency, download speeds, and upload speeds. Any one of these can be an important measurement depending on your needs, but we tend to view the download speed as the most important. After all, we live in an age of digital consumption.
Most VPN services allow you to connect to servers in many different countries. In our VPN directory, we list both the number of servers the service maintains, as well as the number of countries. By default, you'll usually be assigned a server in your home country, but if you want to obfuscate your location, you may want to connect to a server in a different country.
We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
There’s another side to privacy. Without a VPN, your internet service provider knows your entire browsing history. With a VPN, your search history is hidden. That’s because your web activity will be associated with the VPN server’s IP address, not yours. A VPN service provider may have servers all over the world. That means your search activity could appear to originate at any one of them. Keep in mind, search engines also track your search history, but they’ll associate that information with an IP address that’s not yours. Again, your VPN will keep your activity private.
We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
Mobile Apps: If you’re going to spend money on a VPN service provider (or even if you use a free one, frankly), you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users, and while corporate and school networks may be a bit behind the curve here, they’re catching up too. Make sure you don’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
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How much should a VPN cost? Hotspot Shield can be as little as £119.99 for a lifetime or £5.99 a month if you'd rather sign up for a year. For your money you get a decent range of features including up to five devices, private browsing, virtual locations and good if not stellar performance: we did notice a slight increase in latency when Hotspot Shield was enabled, although it wasn’t too dramatic. There’s a seven-day trial that gives you more than enough time to put it through its paces.
IPVanish’s endpoints in the Netherlands fared well, too, with us consistently getting speeds of between 8.5MB/s (68Mbit/s) and 9.5MB/s (76Mbit/s). UK speeds however fell way short of expectations – we recorded a relatively feeble 3.2MB/s (25.6Mbit/s) via FTP and 3MB/s (24Mbit/s) via HTTP. We were also unable to connect to BBC iPlayer this time around as well.
One of the most popular VPN services in the market, HideMyAss has a myriad of features that are sure to attract anyone who wants online anonymity. It uses a variety of servers that work with any operating system or mobile device. Aside from PPTP and OpenVPN protocols, the service supports L2TP, which is more difficult to block. Ideal for getting around censorship and firewalls.
VPNs provide a way for people to get around internet roadblocks and censors, stream or download without worry, protect themselves from hackers, and keep their internet usage mostly private from third parties. They'll especially come in handy if providers like Comcast do decide to stop playing nice with Netflix, or if you're in a country where American Netflix is blocked.
Wi-Fi attacks, on the other hand, are probably far more common than we'd like to believe. While attending the Black Hat convention, researchers saw thousands of devices connecting to a rogue access point. It had been configured to mimic networks that victim's devices had previously connected to, since many devices will automatically reconnect to a known network without checking with the user. That's why we recommend getting a VPN app for your mobile device to protect all your mobile communications. Even if you don't have it on all the time, using a mobile VPN is a smart way to protect your personal information.
Nowadays, the world of technology is defined by the best available VPNs in the market. Users from different occupation and backgrounds have carefully selected VPNs that meet their requirements. Currently, VPNs are among the most prominent monoliths in the tech modern world for their non-compromise in privacy. Tech geeks use virtual private network making their business secure from technological breaches like frauds and hacking. Globally, many people use best-paid VPNs to have access to streaming services like Netflix. To make your online lifetime secure and invulnerable, you need a top VPN app.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Once on the public internet, those packets travel through a bunch of computers. A separate request is made to a series of name servers to translate the DNS name ZDNet.com to an IP address. That information is sent back to your browser, which then sends the request, again, through a bunch of computers on the public internet. Eventually, it reaches the ZDNet infrastructure, which also routes those packets, then grabs a webpage (which is actually a bunch of separate elements), and sends all that back to you.
This was technically #8 in the ranking, but after we saw it mentioned positively so many times in Reddit discussions, we decided to bump it up. Private Internet Access VPN, otherwise known as PIA, attempts to give off reliability vibes with its home page (children on bikes was an interesting choice), which some might feel conned by. However, we've gathered that Redditors believe that this wasn't a farce, and that it's actually a super trustworthy option. It was Mashable's top choice too, due to the fact that it comes with a ton of user-friendly features and doesn't kill your device to install. However, it's not the most aesthetically pleasing interface of the bunch, and some users mention that they had to switch VPNs simply because of that. But if you don't care about the looks so much as server reliability, variety of features, and speed, it's a good choice. Reddit user KaiForceOne writes:
Switzerland is famed for its privacy-friendly legislation, and that’s where VyprVPN operates from - although its servers operate in 72 other countries to deliver unlimited data. If you’re used to VPN services absolutely killing your data speeds you’ll be positively surprised by VyprVPN: we found that our data speeds actually increased when we enabled the VPN! Not only that but there are plenty of useful options including auto-connect, a kill-switch and enhanced security via the service’s proprietary Chameleon protocol and its own DNS. VyprVPN has a free trial too so you can try it our and see what you think before you commit!
Using a VPN is a little trickier for ChromeOS users, however. While Google has worked to make it easier to use a VPN with a Chromebook or Chromebox, it's not always a walk in the park. Our guide to how to set up a VPN on a Chromebook can make the task a bit easier, however. In these cases, you might find it easier to install a VPN plug-in for the Chrome browser. This will only secure some of your traffic, but it's better than nothing.
It’s also fast with impressive 830+ server locations, which makes it an excellent choice for P2P file-sharing, online gaming, and HD streaming. There are no annoying bandwidth caps here, and you can connect to Netflix US, BBC iPlayer, or France’s Canal+ if you wish – there’s a server for every need. The double encryption will understandably slow things down.
Protocol: When you’re researching a VPN, you’ll see terms like SSL/TLS (sometimes referred to as OpenVPN support,) PPTP, IPSec, L2TP, and other VPN types. We asked Samara Lynn, Lead Analyst for Networking and Small Business at PCMag, whether or not a user shopping for a VPN should shop for one over another. “SSL is what is commonly used these days. All of these protocols will provide a secure connection,” she explained, and pointed out that most solutions are invisible to the end-user anyway. Strictly, each protocol has its benefits and drawbacks, and if you’re concerned about this (specifically, PPTP vulnerabilities,) you’re probably already aware of them. Most users don’t need to be concerned about this—corporate users on the other hand, are probably all using IPSec or SSL clients anyway.
PPTP - PPTP has been around since the days of Windows 95. The main selling point of PPTP is that it can be simply setup on every major OS. In short, PPTP tunnels a point-to-point connection over the GRE protocol. Unfortunately, the security of the PPTP protocol has been called into question in recent years. It is still strong, but not the most secure.
Businesses big and small also benefit from setting up VPN connections. VPN allows employees who are working from home to connect to a private network over the internet while still protecting their IP addresses. A VPN service gives protection to the business and the employee. The software is typically installed on the employee’s computer, and the employee uses the service to perform daily tasks as if the employee is logged in locally.
There are many choices when it comes to VPN providers. There are some Virtual Private Network providers who offer free service and there are some which charge for VPN service. We have found that the paid VPN providers such as VyprVPN are preffered to the free service providers. Paid VPN providers offer robust gateways, proven security, free software, and unmatched speed. Compare VPN Providers using the data our friends over at VPN.com have compiled to find the right VPN for you.