Connecting to a VPN is fairly simple. In Windows, press the Windows key, type VPN, and click the Set up a virtual private network (VPN) connection option. (If you use Windows 8, you’ll have to click the Settings category after searching.) Use the wizard to enter the address and login credentials of the VPN service you want to use. You can then connect to and disconnect from VPNs using the network icon in the system tray – the same one where you manage the Wi-Fi networks you’re connected to.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
Once on the public internet, those packets travel through a bunch of computers. A separate request is made to a series of name servers to translate the DNS name ZDNet.com to an IP address. That information is sent back to your browser, which then sends the request, again, through a bunch of computers on the public internet. Eventually, it reaches the ZDNet infrastructure, which also routes those packets, then grabs a webpage (which is actually a bunch of separate elements), and sends all that back to you.
Like most well-known VPN companies, IVPN supports a variety of privacy groups and causes. Pestell told us he worked with the Center for Democracy & Technology to improve trust in VPNs with a handful of transparency initiatives before they were announced. Neena Kapur of The New York Times (parent company of Wirecutter) information security team noted that IVPN’s leadership transparency and its relationship with CDT were significant pluses that contributed to its trustworthiness. Pestell was also the only representative we spoke with to offer to arrange for one of our experts to audit the company’s server and no-logging policies.1 We cover trust issues with VPNs at length elsewhere in this guide, but we believe that IVPN takes an active role in protecting its customers’ privacy and is not a dude wearing a dolphin onesie.
TorGuard’s signup and payment process is also fine but not stellar. Compared with that of IVPN, the checkout process is clunky, and using a credit or debit card requires entering more personal information than with our top pick. The easiest option for anonymous payments is a prepaid debit card bought locally. Otherwise, like most providers, TorGuard accepts a variety of cryptocurrencies, PayPal, and foreign payments through Paymentwall. That last service also allows you to submit payment through gift cards from other major retailers. We don’t think this method is worth the hassle for most people, but if you have some money on a fast-food gift card you don’t want, turning it into a VPN service is a nice option.
When choosing between protocols to connect to, consider how you are using your VPN. PPTP is known to be fast over wi-fi; however, it is less secure than L2TP and IPSec. So, if security is important to you, then consider using either L2TP or IPSec. If you are connecting to a VPN for work purposes, then your employer will most likely have a preferred protocol. If you are using a hosted VPN, then ensure that you use a protocol which they support.
Trust and transparency issues are the foremost concerns in choosing a great VPN, and if a service doesn’t have enough locations to be useful to you, all the security features won’t make a difference. But after those concerns have been satisfied, we recommend that most people use connections based on the OpenVPN protocol, because of security flaws and disadvantages in the PPTP and L2TP/IPsec protocols. (Experienced users may consider IKEv2, but because it has its own debated pros and cons, we ruled it out.) Though AES 128-bit encryption is fine for most purposes, we prefer services that default to the more-secure 256-bit encryption and still offer good performance.
Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The company recently released an overhauled desktop client, and the VPN does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
ProtonVPN is one of the newest VPN services, and it boasts some star-studded founding members. The company was founded at CERN, the birthplace of the internet, and grew out of the ProtonMAIL service that’s been protecting the email of activists and journalists for years. The service acts as a Swiss company and is thus free from the laws of the U.S. and the European Union. It’s also not a member of the “fourteen eyes surveillance network,” and user traffic isn’t logged and passes through privacy-friendly countries, so you needn’t worry about your true IP address being revealed.
Yes. Although Netflix is now available almost everywhere, some places – notably the United States – enjoy a much larger catalog of titles than everywhere else. And some people want to access regional catalogs. In theory, all you need do to watch a local version of Netflix from somewhere else is connect to a VPN server in that country. You can sign into any regional Netflix page with any active Netflix account, no matter where that account is registered. The snag is that due to pressure from its content producers, Netflix now tries to ban IP addresses that it knows belongs to VPN and proxy services. Many VPN services have found sneaky ways around this ban, but it is a cat and mouse game. Please see our best Netflix VPNs for a list of services which still work with Netflix (most of the time).
A VPN encrypts all of the Internet traffic between your computer and the VPN server, preventing anyone on your local network, or connection points along the way, from monitoring or modifying your traffic. Beyond the VPN server (in other words, on the rest of the way to whatever Internet server you’re connecting to), your traffic mixes with traffic from other people on the VPN and the rest of the Internet. Ideally, that makes your traffic traceable only to the VPN server, not to your home, office, or computer. You can read a more detailed explanation in our post about what a VPN is and when using one makes sense.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
IPVanish’s endpoints in the Netherlands fared well, too, with us consistently getting speeds of between 8.5MB/s (68Mbit/s) and 9.5MB/s (76Mbit/s). UK speeds however fell way short of expectations – we recorded a relatively feeble 3.2MB/s (25.6Mbit/s) via FTP and 3MB/s (24Mbit/s) via HTTP. We were also unable to connect to BBC iPlayer this time around as well.
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Some users will also want to research a VPN provider’s peer-to-peer (P2P) file-sharing policies. There are VPNs that block torrents. Others turn a blind eye to them, but will sell you out in a heartbeat should you be up to no good. P2P is not our main focus here, but we will note in each review whether a particular provider allows file sharing or not.
“In terms of encryption protocols, PPTP, L2TP/IPsec, IKEv1, IKEv2, SOCKS, Softether and OpenVPN are all supported with up to 256-bit encryption. This is an excellent range of different protocols and guarantees that browsing, downloads and communications are kept extremely secure. Moreover, the company’s decision to make Malaysia its home is a shrewd move, as it is a country which does not currently have legislation requiring the logging of internet data.” Jun 12, 2014 Vpncomparison.org
Since we first recommended IVPN in the spring of 2018, the company has added automatic server selection to its desktop applications, bringing it in line with other top-performing VPN apps. Alternatively, when you click on the location at the bottom of the app, you’ll see a list of all of the global IVPN server locations, color coded by speed. At the top of the list is an option to connect to the fastest one, and once selected, the app remembers your preference through future disconnects and reboots. You can also use IVPN’s multihop servers to route your traffic through two VPN servers—a feature unique to IVPN among the services we tested—though we don’t think this step is necessary for most people, given the slower speeds you’ll likely experience.
When we tested other aspects of IVPN’s performance, it also satisfied our requirements. On the default settings, our real IP address didn’t leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company’s internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs). Every VPN we considered had to operate its own DNS servers in-house and not rely on ISP servers or public options like Google’s, which give third parties a chance to log or analyze the sites you visit. IVPN currently disables all IPv6 connectivity, though the company is looking at solutions to securely support it soon. Most companies we considered do the same; OVPN was the only company to support IPv6 addresses at the time of our testing.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
Torrents get a bad rap, and if we’re honest, that’s for good reason. Using torrents is the number one way to download pirated material including movies, TV shows, music, and games. But that’s not all there is to torrenting. It’s a very efficient way to download legitimate software such as Linux distributions and authorized content from sites such as BitTorrent Now.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
They even offer the most generous simultaneous connection count, with six simultaneous connections through their network, where everyone else offers five or fewer. NordVPN's network isn't as large as some of their competitors, so if you're trying to obfuscate your tracks, you might want a company with more servers. Otherwise, this company is clearly providing a winning offering.