We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Some combination of the above. Odds are, even if you’re not one of these people more often than not, you’re some mix of them depending on what you’re doing. In all of these cases, a VPN service can be helpful, whether it’s just a matter of protecting yourself when you’re out and about, whether you handle sensitive data for your job and don’t want to get fired, or you’re just covering your own ass from the MPAA.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
Most Secure (Double Encrypted Data): By using a map of the world to show VPN servers, NordVPN is among the easiest security apps to use: just pick a spot and click to connect. With more than 5,200 connection points, NordVPN has servers in 62 countries, in places like Egypt, Russia and Turkey. You can use NordVPN with Windows 7, 8 and 10, Mac OSX (10.10 or newer), Android, iOS, Chrome and Linux systems as well as some routers and smart TVs. While PIA and HMA go small, NordVPN’s app can run full screen with its connection map on the right and a server list on the left. You can pick a specific server or the area’s fastest. In addition to NordVPN’s Double VPN option that encrypts data twice, Cybersec can block annoying ads as well as prevent going to malicious and phishing sites. Unlike PIA, NordVPN lets you choose your user name. With headquarters in Panama, NordVPN is beyond the reach of American spy agencies and the company doesn’t keep a log to worry about. At $12 per month or $7 a month over a year, NordVPN is expensive compared to PIA, but allows 6, not 5, simultaneous users. With NordVPN, connecting is as simple as clicking on a map.
When you're accessing the internet via Wi-Fi, do you worry about the safety of your data—and about who else might be spying on that data as it passes over the air, or even stealing it? If not, you're sadly in the high-risk majority. You really ought to be using a virtual private network, or VPN. In fact, however, when PCMag ran a survey on VPN usage, we found that a surprising 71 percent of our 1,000 respondents had never even used a VPN. Even among those who support net neutrality—who you might think would be better informed on security and privacy issues—55 percent had never used a VPN.
VPN is an excellent choice in order to obtain the necessary data protection, as well as freedom and anonymity while surfing the Internet. When choosing a VPN provider, be sure to pay attention to some features that will help you find exactly the VPN that you need. For you, we have collected the main factors that need to be taken into account when selecting personal VPN services:
Price: Free TorVPN users are limited to 1GB/mo downloaded before they’re cut off, and Premium accounts start at 5 EUR/mo ($7mo) for 5GB/mo and go up to 30 EUR/mo ($38/mo) for 100GB. Keep in mind they have a no-refunds policy, and that even though you ride the Tor network, they’re a separate entity from the Tor Project. You can read more about their pricing and plans here.
A VPN can protect your devices, including desktop computer, laptop, tablet, and smart phone from prying eyes. Your devices can be prime targets for cybercriminals when you access the internet, especially if you’re on a public Wi-Fi network. In short, a VPN helps protect the data you send and receive on your devices so hackers won’t be able to watch your every move.
Using a Virtual Private Network (VPN) when you're online is becoming increasingly important these days. While the internet is a public space, a VPN acts like an invisibility cloak and makes your online activity virtually anonymous, making it hard for someone to track you when you're online — whether you're concerned about your internet service provider, the government, or malicious hackers.

It can be quite simple to watch Netflix and other restricted goodies. You'll have to use a VPN service that allows you to get a unique IP address. This can often be available for an additional fee. Look for VPN services that offer a "dedicated IP address", "dedicated IP", or "static IP." Additional features like these will always allow you to access content from Netflix through a VPN service.
OpenVPN: OpenVPN is very secure, open-source and widely used. Most VPN services support it, but except for Chrome OS and Linux, few operating systems do. This protocol can be used in either TCP (web) or UDP (streaming) mode; the latter is sloppier but faster. You'll need either the VPN service's client software or one of the many free alternatives. Either way, you'll still need to pay for the VPN service.

These services offer many ways to connect, including without the service's client software; support operating systems and devices, such as routers or set-top boxes, beyond just the "big four" operating systems (Windows, Mac, Android and iOS); have hundreds, or even thousands, of servers in dozens of countries; and generally let the user sign up and pay anonymously.
If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.
Good VPN providers have outstanding characteristics to rely on while they are establishing their position in the free tech world to have a high general rating. Best virtual private network providers give outstanding services to their clients. Therefore, they go through a strict screening before making it to the rating table. All the methods used to evaluate the output characteristics are always getting improved. Top VPN apps are coming up with great strategies for making their customers feel safe and secure with their networks.
When a VPN connection drops, you might just lose your connection. But because the internet is very good at routing around failures, what is more likely to happen is your computer will reconnect to the internet application, simply bypassing the VPN service. That means that -- on failure -- your local IP address may "leak out" and be logged by the internet application, and your data may be open to local Wi-Fi hackers at your hotel or wherever you're doing your computing.
Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
Many companies proudly display “warrant canaries” on their websites. These are digitally signed notices that say something to the effect of “We have never been served a warrant for traffic logs or turned over customer information.” Law enforcement can prohibit a company from discussing an investigation, but in theory, it can’t compel a company to actively lie. So the theory goes that when the warrant canary dies—that is, the notice disappears from the website because it’s no longer truthful—so does privacy. The EFF supports this legal position, though other highly regarded companies and organizations think warrant canaries are helpful only for informing you after the damage has been done. Such notices may provide a nice sense of security, and they are important to some people, but we didn’t consider them essential.
An impressive and fast VPN service, Buffered VPN offers total online security and world-class customer support. The service boasts of providing access to content from any country in the world. This is achieved through the service’s server locations in 45 countries. It supports Windows, Linux and Mac platforms, but can also be set up on Android and iOS. The service offers excellent latencies and fast upload speeds, very good for browsing.

With hundreds of VPN services and clients available, it can be difficult to decide which one to use. We've extensively tested several popular VPN services that met three requirements: They had both desktop and mobile client software (with one exception), they had VPN servers in many countries, and they offered unlimited data use, at least in their paid versions.
Credit: Opera VPNAlso, although your data is encrypted as it travels between you and the far-off VPN server, it won't necessarily be encrypted once it leaves the VPN server to get to its final destination. If the data isn't encrypted — and that depends on the website you're connecting to — then the traffic might be intercepted and read. (One well-known VPN provider was recently accused of inserting ads in users' web browsers, which would violate users' security and privacy.)
A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections to provide greater privacy than even a secured Wi-Fi hotspot.

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There are about 3,000 CyberGhost connection points in about 60 countries worldwide. You don't need to provide your real name, just a working email address, and you can pay in Bitcoin to remain nearly anonymous. As with most full-fledged VPN services, you can connect directly from your operating system's network settings or use third-party OpenVPN software to do so. You can also select from among VPN protocols and set up a home Wi-Fi router to use CyberGhost all the time.
I have been using PIA for two years now. Actually, I was really skeptic when I first went to the website. It had a stock photo of a family, shady "we are the best" text all around. But hey, I subscribed to give it a try. And it worked wonderful. PIA has been an incredibly solid, fast and reliable VPN provider for me through 2 years. Never had an issue with them whatsoever.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.

When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 5,130 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
With Kodi, you can access your media over a local connection (LAN) or from a remote media server, if that's your thing. This is, presumably, where concerns about VPN enter the picture. A device using a VPN, for example, will have its connection encrypted on the local network. You might have trouble connecting to it. Using Chromecast on a VPN device just doesn't work, for example. Kodi users might have the same issue.

We didn’t audit any VPN services ourselves (though IVPN, our top pick, offered to arrange such an exercise), but we did ask detailed questions about each service’s operations as a way to judge whether a company was acting in good faith. Good faith is important, because there aren’t many avenues to penalize a VPN company that isn’t following through on its promises. In the US, companies making false claims about their products are policed by the Federal Trade Commission, and to some extent state attorneys general. Joseph Jerome at CDT told us that companies violating their own privacy policy or claims about logging would be “a textbook example of a deceptive practice under state and federal consumer protection laws,” and in theory, “the FTC could seek an injunction barring the deceptive practice as well as potentially getting restitution or other monetary relief.”
We considered native apps for Windows, Mac, and Android to be mandatory because they’re easier to use than open-source or third-party VPN apps like Tunnelblick; that in turn makes it easier to stay secure. For more-advanced users, adding VPN connections to Wi-Fi routers can help secure all connections on a home network without having to manage devices individually.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.

IVPN excels at trust and transparency, the most important factors when you’re choosing a virtual private network. After interviewing IVPN’s CEO, we’re convinced that IVPN is dedicated to its promises not to monitor or log customer activity. But a trustworthy VPN is only as good as its connections, and in our tests IVPN was stable and fast. IVPN apps are easy to set up and use with secure OpenVPN connections on Windows, macOS, Android, iOS, plus a few other platforms. Extra features like automatic-connection rules and kill switches to block data on unsecured connections add protection and value that make it worth a slightly higher price than some competitors.
ExpressVPN has a wide range of client software, a dedicated proxy service for streaming media and its own DNS service. But in our 2017 tests, it dropped many connections and its overall performance was in the middle of the pack. It also allows only three devices to be connected simultaneously per account, and it's one of the most expensive services we evaluated.
 PureVPN does not log connection information. We like that they offer a 30-day refund policy.  They got bonus points because, important for some of our readers, PureVPN supports bitcoin payments and  you're going like their blazing fast performance. Also, you can grow with them. If after some time, you need to scale up to business-level plans, the company has offerings for growth. Pricing is middle-of-the-road,at $10.95 per month and $35,88 per year.Finally, we like that PurVPN has both Kodi and a Chromebook solution called out right on their Web page. In addition, PureVPN earns the distinction of being the first VPN service we've seen to fully implement the GDPR.
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