Speed-wise, when connected to VPNHub’s UK and Netherlands endpoints, our FTP and HTTP downloads came in at around 10MB/s (80Mbit/s). Connecting to U.S. endpoints gave us 4.8MB/s (38.4Mbit/s) via FTP and 4.2MB/s (33.6Mbit/s) via HTTP. While that’s good enough for everyday browsing and streaming, your results may vary – we connected to U.S Netflix no problem, but, as with many VPNs on this list, BBC iPlayer promptly showed us the door.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
VPN services can also be defined as connections between specific computers, typically servers in separate data centers, when security requirements for their exchanges exceed what the enterprise network can deliver. Increasingly, enterprises also use VPN connections in either remote access mode or site-to-site mode to connect -- or connect to -- resources in a public infrastructure-as-a-service environment.
Español: conectarte a una VPN, Italiano: Connettersi a una VPN, Русский: подключиться к виртуальной частной сети (VPN), Português: se Conectar a uma VPN, Deutsch: Mit einem VPN verbinden, Bahasa Indonesia: Terhubung ke VPN, Français: se connecter à un VPN, العربية: الاتصال بشبكة افتراضية خاصة, 中文: 使用VPN, Tiếng Việt: Kết nối tới một Mạng VPN, Čeština: Jak se připojit k VPN, 한국어: VPN 연결하는 방법, हिन्दी: एक वीपीएन (VPN) से कनेक्ट करें, ไทย: เชื่อมต่อ VPN, Nederlands: Een verbinding maken met een VPN
If you’re going to bother with a VPN, you should spend money on a good one—don’t trust a free VPN. Security and privacy cost money, and if you aren’t paying for them, the provider has an incentive to make money from marketers at your privacy’s expense. Though price doesn’t always equal quality, a few dollars a month more for a better experience is worth it for something you’ll use on a regular basis.
We're slightly surprised that ExpressVPN wasn't #1 in the rankings, as Reddit users really seem to love it (or as close to love as you can get with the ultra picky Reddit community). If you do a Reddit search on any other VPN, someone in the comments will say Express is better. At first glance, it already looks a lot more user friendly and a lot more trustworthy than PureVPN. In his ExpressVPN review, Redditor bigkenw writes:
Other VyprVPN features include automatic connection on startup, automatic reconnection, and a kill switch to stop traffic from being sent over unsecured connections. Premium users can also enabled Chameleon mode, which tries to hide the fact that you’re using a VPN at all, a cloud VPN server image that you can deploy to hosted servers on AWS, DigitalOcean and VirtualBox.
If you're of the iPhone persuasion, there are a few other caveats to consider for a mobile VPN. Some iPhone VPN apps don't use OpenVPN, even if the VPN service that made the app supports the protocol. That's because Apple requires additional vetting if a company wants to include OpenVPN with its app. VPN app developers have slowly started jumping through those extra hoops and are bringing support for protocols such as OpenVPN to iOS.
Increasingly, mobile professionals who need reliable connections are adopting mobile VPNs.[need quotation to verify] They are used for roaming seamlessly across networks and in and out of wireless coverage areas without losing application sessions or dropping the secure VPN session. A conventional VPN can not withstand such events because the network tunnel is disrupted, causing applications to disconnect, time out, or fail, or even cause the computing device itself to crash.
Oh, heck no. A VPN can help make sure you're not snooped on when connecting between your computer and a website. But the website itself is quite capable of some serious privacy violations. For example, a VPN can't protect you against a website setting a tracking cookie that will tell other websites about you. A VPN can't protect you against a website recording information about products you're interested in. A VPN can't protect you against a website that sells your email address to list brokers. Yada, yada, yada.
Of course, there are more than just phones and computers in a home. Game systems, tablets, and smart home devices such as light bulbs and fridges all need to connect to the internet. Many of these things can't run VPN software on their own, nor can they be configured to connect to a VPN through their individual settings. In these cases, you may be better off configuring your router to connect with the VPN of your choice. By adding VPN protection to your router, you secure the traffic of every gadget connected to that router. And the router—and everything protected by it—uses just one of your licenses. Nearly all of the companies we have reviewed offer software for most consumer routers and even routers with preinstalled VPN software, making it even easier to add this level of protection.
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.
Tip for Chrome, Firefox, and Opera users: A feature called WebRTC can, in some Web browsers, inadvertently cause your true IP address to leak out even when you’re connected via a great VPN. WebRTC assists with peer-to-peer connections, such as for video chatting, but could be exploited in some cases. You can manually disable this function in Firefox, or use an extension to block most instances of it in Chrome or Opera. For more details and instructions, check out Restore Privacy.
ExpressVPN attempts to build trust in other ways, even without a public face. Court records from 2017 demonstrate that when Turkish authorities seized ExpressVPN servers in the country looking for information, they found nothing of value, as promised by ExpressVPN’s no-logging policy. ExpressVPN also highlights initiatives such as open-source leak-testing tools, developer content about how the company implements different technologies, and support for the efforts of OpenMedia and the EFF. The ExpressVPN representative even offered to arrange a confidential call between our writer and the owners of the company. However, without being able to discuss their identities or learn about other senior leadership, we believed that wouldn’t have been enough to change our recommendation, so we declined. In the end, trust is such a crucial part of deciding which VPN to use that we had to pass on ExpressVPN.
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
PureVPN has servers in more than 140 countries and can be very inexpensive if you pay for two years up front. It also lets you "split-tunnel" your service so that some data is encrypted and other data isn't. But PureVPN was at or near the back of the pack in almost all of our 2017 performance tests. In October 2017, the U.S. Department of Justice disclosed in a criminal complaint that PureVPN had given the FBI customer logs in reference to a cyberstalking case, which kind of negates the entire point of using a VPN.
Mobile Apps: If you’re going to spend money on a VPN service provider (or even if you use a free one, frankly), you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users, and while corporate and school networks may be a bit behind the curve here, they’re catching up too. Make sure you don’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
It’s also fast with impressive 830+ server locations, which makes it an excellent choice for P2P file-sharing, online gaming, and HD streaming. There are no annoying bandwidth caps here, and you can connect to Netflix US, BBC iPlayer, or France’s Canal+ if you wish – there’s a server for every need. The double encryption will understandably slow things down.
The downloader. Whether they’re downloading legally or illegally, this person doesn’t want on some company’s witch-hunt list just because they have a torrenting app installed on their computer. VPNs are the only way to stay safe when using something like BitTorrent—everything else is just a false sense of security. Better safe than trying to defend yourself in court or paying a massive fine for something you may or may not have even done, right?
A remote-access VPN uses public infrastructure like the internet to provide remote users secure access to their network. This is particularly important for organizations and their corporate networks. It's crucial when employees connect to a public hotspot and use the internet for sending work-related emails. A VPN client, on the user's computer or mobile device connects to a VPN gateway on the company's network. This gateway will typically require the device to authenticate its identity. It will then create a network link back to the device that allows it to reach internal network resources such as file servers, printers and intranets, as if it were on the same local network.