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TunnelBear is designed for a very specific group of people: people who want a VPN service but don’t want to mess around with configuration or become IT experts to make their connections more secure. And it caters brilliantly for that market, with a very straightforward interface and jargon-free writing. In truth, all of the VPN services these days do this but TunnelBear tries very hard to stand out. It’s not for power users - there isn’t much you can change - but with up to five simultaneous connections, servers across 20 countries and decent performance on US and Canadian websites. Longer connections can be slower, though: it’s when the relatively small number of server locations makes itself obvious. There’s a free version that limits you to 500MB of monthly traffic, and if you pay annually the price of the full version drops from $9.99 to $4.99 per month.
No company came closer to being a pick than ExpressVPN. It has a huge server network that performed well in our tests, plus easy-to-use applications on tons of platforms, and strong security technologies in place. A representative answered all our questions about company operations at length—except one. As noted in a PCWorld review of the service, ExpressVPN chooses not to disclose the company’s leadership or ownership. The company representative told us that this policy enabled ExpressVPN to build a private and secure product without compromise. “We think that this approach has been effective until now and that coupled with a stellar VPN product, we have succeeded in gaining a solid reputation in our industry. We are fortunate to be trusted by the many users worldwide who choose ExpressVPN.”
Windscribe's network performance was once about average in our tests, but a recent switch in VPN protocols put it on par with Private Internet Access in head-to-head tests. Windscribe is compatible with many platforms (including routers and Amazon Fire and Kodi TV set-top boxes), offers a wide variety of connection options, has a wide geographic reach with hundreds of servers, and presents an appealing, if minimal, user interface. It was also one of the best at connecting to Netflix U.K. and BBC iPlayer, if you're into that sort of thing.
Users utilize mobile virtual private networks in settings where an endpoint of the VPN is not fixed to a single IP address, but instead roams across various networks such as data networks from cellular carriers or between multiple Wi-Fi access points. Mobile VPNs have been widely used in public safety, where they give law-enforcement officers access to mission-critical applications, such as computer-assisted dispatch and criminal databases, while they travel between different subnets of a mobile network. Field service management and by healthcare organizations,[need quotation to verify] among other industries, also make use of them.
In 2016, a federal court in Australia ordered ISPs to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie. This has proven to be somewhat effective as visits from Australia to these sites have dropped by 53%. This doesn’t take into account VPN users — the sites can still be accessed with any of the VPNs we listed above.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
In addition to blocking malicious sites and ads, some VPNs also claim to block malware. We don't test the efficacy of these network-based protections, but most appear to be blacklists of sites known to host malicious software. That's great, but don't assume it's anywhere near as good as standalone antivirus. Use this feature to complement, not replace, your antivirus.
For features, VPN.ac offers double-hop VPN servers, numerous encryption options, obfuscation (stealth VPN), and great apps for all major operating systems and devices. VPN.ac’s apps are very well designed and come in both light and dark modes. In addition to the VPN, you can also use their secure proxy browser extension, which is available for Firefox, Chrome, and Opera browsers.
For two years running, Private Internet Access has performed the best in our network tests and remained the cheapest full-fledged VPN service we've tried. It has more than 3,000 servers worldwide, supports platforms ranging from Windows and Mac to open-source routers, and lets you customize your tunneling and encryption protocols. You can pay in bitcoin, and you don't have to provide your real name.
When you connect your computer (or another device, such as a smartphone or tablet) to a VPN, the computer acts as if it’s on the same local network as the VPN. All your network traffic is sent over a secure connection to the VPN. Because your computer behaves as if it’s on the network, this allows you to securely access local network resources even when you’re on the other side of the world. You’ll also be able to use the Internet as if you were present at the VPN’s location, which has some benefits if you’re using pubic Wi-Fi or want to access geo-blocked websites.
L2TP/IPsec (Layer 2 Tunneling Protocol with Internet Protocol Security): L2TP is not secure itself, so it's generally paired with the IPsec secure-networking standard. The combination of the two was once thought to be very secure when properly implemented, but some VPN services suggest that you use OpenVPN instead. L2TP/IPsec has native support in Windows, OS X/macOS, Android, Chrome OS and iOS. Most VPN services support it.
When purchasing VPN service from a provider, consider bandwidth requirements for your VPN. Bandwidth determines how much data can be transferred. High quality video and audio are larger in size and, thus, require more bandwidth than text or images. If you only want to use a VPN for internet browsing or transferring private documents, then most hosts provide enough bandwidth to do just that quickly and easily. However, if you want to stream video or audio, such as watching Netflix or playing online games with your friends, then pick a VPN host that allows for unlimited bandwidth.
ExpressVPN scored well in our recent round of testing in terms of speed – we recorded around 8.5MB/s (68Mbit/s) via both FTP and HTTP in the UK, while Dutch endpoints gave us 6.3MB/s (50.4Mbit/s) via FTP and 7MB/s (56Mbit/s) via HTTP, more than enough for general browsing, streaming and downloading. US connection speeds, as you’d expect, were rather slower at 2.5MB/s (20Mbit/s) via FTP and a good 3.2MB/s (25.6Mbit/s) over HTTP.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
The first runs in the VPN client app on your computer, so if the VPN connection fails while the VPN client app is running, that VPN client app can turn off the computer or mobile device's internet connection. However, if your VPN connection has failed because the VPN client app itself crashed, then the kill switch may not work, and your IP and data may leak onto the internet.
It’s also fast with impressive 830+ server locations, which makes it an excellent choice for P2P file-sharing, online gaming, and HD streaming. There are no annoying bandwidth caps here, and you can connect to Netflix US, BBC iPlayer, or France’s Canal+ if you wish – there’s a server for every need. The double encryption will understandably slow things down.
As we said, KeepSolid VPN Unlimited is also good value, if you’re prepared to dig deep. Paying £76.45 for three years use is equivalent to paying £2.12 a month, or, if you’re really made of money, then £152.92 will net you a lifetime subscription. The standard monthly price of £7.64 doesn’t compare as well, but £45.88 for 1 year (equivalent to £3.82 a month) is slightly better than others.
ExpressVPN operates servers in 78 countries, 20 of them in APAC alone. Torrenting is allowed on all servers. It’s consistently performed well in our unblocking tests and our speed tests so is a good option for streaming. It can unblock both the US and Australian Netflix catalogs in a browser as well as in the Netflix app. It keeps no traffic logs and is based in the British Virgin Islands, where it is not subject to any data retention laws. ExpressVPN makes apps for Windows, MacOS, Android, iOS, Linux (command line) and some wifi routers.
TorGuard offers applications for every major platform, including Windows, macOS, and Android. And unlike our top pick, it also supports OpenVPN on ChromeOS. (Though TorGuard does offer an iOS app, it doesn’t natively support the OpenVPN protocol that allows for the easiest and most reliable secure connections.) Using these apps, you can manually select a server, click Connect, and not worry about the rest. But otherwise, the applications aren’t as refined or easy to use as IVPN’s. New users are likely to find themselves out of their depth when modifying anything but the most basic functions, such as auto-connecting at launch or minimizing the app.
Every service we tested accepts payment via credit card, PayPal, and Bitcoin. That’s plenty of options for most people, and you can always use a prepaid debit card if you don’t want your billing information tied to your VPN account. IVPN and OVPN are the only ones to accept cash payment through the mail, if you really don’t want to make a payment online. Private Internet Access and TorGuard accept gift cards from other companies—IVPN doesn’t, but that option isn’t worth the additional hassle for many people when other secure, private methods are available.
Once on the public internet, those packets travel through a bunch of computers. A separate request is made to a series of name servers to translate the DNS name ZDNet.com to an IP address. That information is sent back to your browser, which then sends the request, again, through a bunch of computers on the public internet. Eventually, it reaches the ZDNet infrastructure, which also routes those packets, then grabs a webpage (which is actually a bunch of separate elements), and sends all that back to you.
If you’re not looking to take advantage of its Channel Bonding functionality, users still benefit from a few tools designed to ensure users have a stable connection at all times. This includes its error correction algorithm that reduces packet loss and its automated, seamless network switching that acts as a failsafe should users step out of WiFi range or their primary connection fails.