We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
However, network performance is another thing entirely. First, keep in mind that if you're using a VPN, you're probably using it at a public location. That Wi-Fi service is likely to range in performance somewhere between "meh" and unusable. So, just the fact that you're remotely working on a mediocre network will reduce performance. But then, if you connect to a VPN in a different country, the connection between countries is also likely to degrade network performance.
In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
When purchasing VPN service from a provider, consider what platform you will use. Do you want to use mobile devices or your computer? If you travel a lot and the use of mobile devices such as smartphones or tablets is important to you, then ensure that your chosen VPN host supports such a connection or even provides apps for your specific mobile devices.
We subsidize our free version by displaying advertisements and we do not collect or sell your personally identifiable information. Our free version provides the same basic level of protection that is included in our paid plans. If you would like to remove the ads and get additional benefits, then you can upgrade to Hotspot Shield Premium. When people upgrade to our premium version, it provides additional revenue to keep our service running smoothly.
IPVanish is one of the most recognisable names among all the VPN services out there. They've been going for years and if you've read about VPNs in the past you've probably seen some of their ads! IPVanish certainly isn’t going after the budget market here but it's still a bit cheaper than ExpressVPN. Like Express, IPVanish doesn’t offer a free trial (although there is a seven day money back guarantee if the service doesn’t live up to your expectations). It promises to be the world’s fastest VPN, with more than 40,000 IP addresses, 850 servers in 60 countries, unlimited peer to peer sharing and up to five simultaneous connections. That's certainly a bonus over ExpressVPN which only offers three connections at a time - IPVanish could be the better option for you if you want to get the whole family on one plan, for example. There’s a no logging policy, too, which means the service isn’t gathering stacks of data about what you’re doing.
ExpressVPN scored well in our recent round of testing in terms of speed – we recorded around 8.5MB/s (68Mbit/s) via both FTP and HTTP in the UK, while Dutch endpoints gave us 6.3MB/s (50.4Mbit/s) via FTP and 7MB/s (56Mbit/s) via HTTP, more than enough for general browsing, streaming and downloading. US connection speeds, as you’d expect, were rather slower at 2.5MB/s (20Mbit/s) via FTP and a good 3.2MB/s (25.6Mbit/s) over HTTP.
It usually relies on either Internet Protocol Security (IPsec) or Secure Sockets Layer (SSL) to secure the connection. However, SSL VPNs can also be used to supply secure access to a single application, rather than an entire internal network. Some VPNs also provide Layer 2 access to the target network; these will require a tunneling protocol like PPTP (Point-to-Point Tunneling Protocol) or L2TP (Layer 2 Tunneling Protocol) running across the base IPsec connection.
Google is full of articles claiming that a VPN will prevent ISPs from gathering metadata, but unfortunately that is not true. A VPN hides the contents of your internet traffic and your location from the outside world, but you still have to rely on your ISP’s network to get there. Strictly speaking a VPN cannot prevent an ISP from logging your location, device details, and traffic volume.
It’s also fast with impressive 830+ server locations, which makes it an excellent choice for P2P file-sharing, online gaming, and HD streaming. There are no annoying bandwidth caps here, and you can connect to Netflix US, BBC iPlayer, or France’s Canal+ if you wish – there’s a server for every need. The double encryption will understandably slow things down.
Downloading Files: Yes, let’s be honest – many people use VPN connections to download files via BitTorrent. This can actually be useful even if you’re downloading completely legal torrents – if your ISP is throttling BitTorrent and making it extremely slow, you can use BitTorrent on a VPN to get faster speeds. The same is true for other types of traffic your ISP might interfere with (unless they interfere with VPN traffic itself.)
The only downsides to Private Internet Access are that you can't select your own username — you've got to stick with an assigned random ID — and that you've occasionally got to reinstall a balky driver in Windows. (There's a button to do this.) Selecting Private Internet Access as our VPN service of choice was almost a no-brainer, but because it's based in the U.S., anyone wary of the FBI may want to consider another service.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.
The number and distribution of those servers is also important. The more places a VPN has to offer, the more options you have to spoof your location! More importantly, having numerous servers in diverse locales means that no matter where you go on Earth you'll be able to find a nearby VPN server. The closer the VPN server, the better the speed and reliability of the connection it can offer you. Remember, you don't need to connect to a far-flung VPN server in order to gain security benefits. For most purposes, a server down the street is as safe as one across the globe.
These services offer many ways to connect, including without the service's client software; support operating systems and devices, such as routers or set-top boxes, beyond just the "big four" operating systems (Windows, Mac, Android and iOS); have hundreds, or even thousands, of servers in dozens of countries; and generally let the user sign up and pay anonymously.
Prices are also pretty low. Expect to pay £63.58 for a year (equivalent to £5.29 a month), or £53.48 for a two year subscription (equivalent to £2.23 a month). Based on current rates, the standard monthly fee works out at £5.33, so if you want to save, the two year option is your best bet. Alternatively, you can pay using Bitcoin, Bitcoin Cash, Zcash or gift cards.
Everything you do on the Internet has to pass through your own ISP before reaching the destination. So, when you request Google, for example, the information is sent, unencrypted, to your ISP and then passes through some other channels before reaching the server that holds Google’s website. Basically, VPN services privatize information that can be read by ISPs or any other agency that inspects your traffic.
While it hides your IP address, a VPN is not a true anonymization service. For that, you'll want to access the Tor network, which will almost certainly slow down your connection. While a VPN tunnels your web traffic to a VPN server, Tor bounces around your traffic through several volunteer nodes making it much, much harder to track. Using Tor also grants access to hidden Dark Web sites, which a VPN simply cannot do. That said, some services, such as NordVPN, offer Tor access on specific servers.
In very simple terms, a VPN connects your PC, smartphone, or tablet to another computer (called a server) somewhere on the internet, and allows you to browse the internet using that computer’s internet connection. So if that server is in a different country, it will appear as if you are coming from that country, and you can potentially access things that you couldn’t normally.
A VPN client on a remote user's computer or mobile device connects to a VPN gateway on the organization's network. The gateway typically requires the device to authenticate its identity. Then, it creates a network link back to the device that allows it to reach internal network resources -- e.g., file servers, printers and intranets -- as though the gateway is on the network locally.
Usually, it's the free services that throttle your usage in these ways. Some paid services will offer a trial, where you can transmit up to a certain data cap before being asked to sign up as a paying customer. That's actually pretty cool, because it gives you a chance to try out the performance of their service before paying, but it also gives the vendor a chance to make the money necessary to operate the service.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.