Even if a company is at fault for deceptive marketing practices, it still has to comply with legal requests for whatever information it does have. Jerome told us, “In the U.S., however, there is a big difference between a request for data regularly stored for business purposes and a demand that a company retain information. VPN providers are not required to keep records just in case law enforcement might need them some day.” That means many companies could provide a list of their customers, but if they practice what they preach when it comes to no-logging policies, innocent customers looking for privacy shouldn’t get swept up in these requests.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.
However, network performance is another thing entirely. First, keep in mind that if you're using a VPN, you're probably using it at a public location. That Wi-Fi service is likely to range in performance somewhere between "meh" and unusable. So, just the fact that you're remotely working on a mediocre network will reduce performance. But then, if you connect to a VPN in a different country, the connection between countries is also likely to degrade network performance.
We tested Private Internet Services using its Windows installer, which configures the VPN protocols and provides a simple utility in the task bar to turn the VPN connection on and off. While the interface was spartan, performance was excellent. Our test system consistently maintained over 110 Mb/s download and 19 Mb/s upload speeds with the VPN connection turned on, very close to our usual 125 Mb/s download and 20 Mb/s upload speeds.
When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 5,130 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
The VPN services market has exploded in the past few years, and a small competition has turned into an all-out melee. Many providers are capitalizing on the general population's growing concerns about surveillance and cybercrime, which means it's getting hard to tell when a company is actually providing a secure service and when it's throwing out a lot of fancy words while selling snake oil. In fact, since VPN services have become so popular in the wake of Congress killing ISP privacy rules, there have even been fake VPNs popping up, so be careful. It's important to keep a few things in mind when evaluating which VPN service is right for you: reputation, performance, type of encryption used, transparency, ease of use, support, and extra features. Don't just focus on price or speed, though those are important factors.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
When you connect your computer (or another device, such as a smartphone or tablet) to a VPN, the computer acts as if it’s on the same local network as the VPN. All your network traffic is sent over a secure connection to the VPN. Because your computer behaves as if it’s on the network, this allows you to securely access local network resources even when you’re on the other side of the world. You’ll also be able to use the Internet as if you were present at the VPN’s location, which has some benefits if you’re using pubic Wi-Fi or want to access geo-blocked websites.
A VPN allows a user to securely access private networks with complete peace of mind. Whether you want a VPN in a country like South Africa for example, or in any other country, in the modern age, everything is possible. It has similarities to a firewall, except that a VPN disguises your IP address, so you are untraceable. By changing your IP address a top VPN like IPVanish ensures that if anyone is spying on you, they will not see your correct geographic location. VPNs use a combination of encryption protocols and dedicated connections; therefore, even if a hacker tries to access some of your data, they would be unable to read due to it being encrypted. With this level of encryption and security, you can always be sure that you are browsing anonymously with your VPN.
Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
Other features include a kill switch, which will shut down your Internet connection if you lose access to the VPN for whatever reason, and the ability to share encrypted connections as a secure wireless hotspot, if your router supports the feature. Windscribe also supports anonymous payment via Bitcoin and gift vouchers, and you don’t to provide an email address in order to sign up.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.
In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.
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While a VPN can protect your privacy online, you might still want to take the additional step of avoiding paying for one using a credit card, for moral or security reasons. Several VPN services now accept anonymous payment methods such Bitcoin, and some even accept retailer gift cards. Both of these transactions is about as close as you can get to paying with cash for something online. That Starbucks gift card may be better spent on secure web browsing than a mediocre-at-best latte.
Fortunately, there are some brave companies that are still trying to stay one step ahead of Netflix’s VPN catchers. Currently, Windscribe Pro is our top choice. The service delivers good speeds on its U.S. servers, and has a very simple approach to Netflix: Just select the “Windflix” connection from the desktop app or browser extension and you’re good to go. Windflix is still technically in beta, but it works well and there’s even a Windflix U.K. option if you’d like to experience Netflix from the other side of the pond.
A good VPN will have plenty of servers spread out over a large number of locations and countries, and you generally want a service that's based not in your own country or in a country that's good friends with the one you live in. Support for OpenVPN, the current standard for VPN protocols, is preferred, and you want to be able to connect multiple devices simultaneously.
The first step to security is usually a firewall between the client and the host server, requiring the remote user to establish an authenticated connection with the firewall. Encryption is also an important component of a secure VPN. Encryption works by having all data sent from one computer encrypted in such a way that only the computer it is sending to can decrypt the data.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.