Though PIA doesn’t list its leadership on its website, that information isn’t hard to find. The founder, Andrew Lee, has been interviewed by Ars Technica; the CEO, Ted Kim, is also on the record; and privacy activist and Pirate Party founder Rick Falkvinge is listed as Head of Privacy on the company’s blog. PIA can also point to court records showing that when approached by law enforcement for detailed records, the company had nothing to provide. PIA boasts a huge network of servers and locations around the world, and though the PIA app isn’t as polished as those of some competitors, it is easy to use. Like our top pick, IVPN, its iOS app also added OpenVPN support in mid-2018. But in our speed tests, PIA was just okay, not great. When we averaged and ranked all of our speed tests, PIA came in fifth, behind our top picks as well as OVPN and ExpressVPN.
Using a VPN, all data traffic is confined to a private, encrypted tunnel until they reach the public Internet. Destinations cannot be accessed until after the end of the VPN tunnel is reached. VPN services are quite useful in workplaces, especially for those who use mobile devices in accessing data from a work server. However, the most common use of VPN software is to remain anonymous to ISPs, websites or governments. This is true for users who download files illegally, such as in the case of copyrighted torrent files.
Private Tunnel only has endpoints in 12 countries, including the UK, Japan, the Netherlands, Sweden and the USA, where it’s based and it’s terms of service also state that it collects also log files “for monitoring server performance, identifying software bugs, identifying any potential security breaches, and for the purpose of identifying abusive users”.
It was chosen as an Editors' Choice at PCMag, where the site concluded its review with this: "Private Internet Access is easy to recommend, but only with an asterisk. Yes, it's incredibly robust with powerful tools and an extensive network of VPN servers across the world. It also has a strong privacy stance when it comes to protecting customer information. And it's incredibly simple, but (and this is the asterisk) it's also stripped to the bone in terms of interface."
In an overcrowded VPN market, ExpressVPN continues to stand out from the rest and remains the top recommendation at Restore Privacy. It is based in the British Virgin Islands and offers secure, user-friendly apps for all devices. Extensive testing for the ExpressVPN review found it to be very secure, with exceptional speeds and reliability throughout the server network.
The service supports torrenting through its zero logs policy. It supports PPTP, Open VPN and L2TP connections, with each going up to 256 bits except for PPTP. To further increase security, IPVanish uses shared IPs, making it even more difficult to identify users. This also ensures that even the vendor could not furnish agencies with your information even if it wanted to.
With a presence in 148 locations across 94 countries, you also won’t need to worry about international travel. Furthermore, the more than 2,000 servers are all well placed throughout common travel destinations and urban centers. Any package will land you unlimited bandwidth and speed, a guaranteed 99.9 percent uptime, and 24-hour customer service. With so many guaranteed features, it’s no wonder this vendor is considered among the best — although note that ExpressVPN only supports up to three simultaneous connections, which is the least of the services on our list.
When you're away from home or the office and you connect to the internet, you'll most often be doing so via Wi-Fi provided by your hotel or the restaurant, library, or coffee shop you're working out of in that moment. Sometimes, the Wi-Fi has a password. Other times, it will be completely open. In either case, you have no idea who else is accessing that network, and therefore, you have no idea who might be snooping on your traffic.
IVPN doesn’t have as many server locations as larger services like ExpressVPN do. When we initially recommended the service, IVPN was limited to 13 countries, compared with ExpressVPN’s 94. But in the months since, IVPN has doubled that to 26, including two additional locations in Asia (Tokyo and Singapore). We’ve yet to test the new servers though, and in the past, IVPN’s single location in Asia—Hong Kong—was slower than competitors.
Pricing is quite flexible, with a three-day plan available for just $2. But for those who want to avail of the complete service and support, A basic plan of $5 per month, a solid plan of $10 a month, and dedicated plan of $25 per month are also available. These packages offer users access to Proxy.sh servers in different countries and unlimited bandwidth. Custom plans can be arranged, all one has to do is contact support.
Security is second to none with NordVPN. Its kills switch feature always monitors traffic between devices and the VPN servers. If for some reason, the data stream breaks, the kill switch will automatically terminate the connection, ensuring that your traffic is protected from prying eyes. Also, a DNS leak feature changes your DNS to point to the VPN server, ensuring that hackers cannot steal data from your default DNS.
Over the course of four months, we scoured articles, white papers, customer reviews, and forums to compile the pros and cons of VPN services and different VPN protocols and encryption technologies. That One Privacy Site and privacytools.io stood out as two of the most thorough and unbiased sources of information. We interviewed Electronic Frontier Foundation analyst Amul Kalia about government surveillance and VPN efficacy. We also got answers from Joseph Jerome, policy counsel for the Center for Democracy & Technology’s privacy and data project, about how accountable VPN providers are for their policies and terms of service, and how that relates to trustworthiness. Alec Muffett, a security expert and software engineer, also shared his views on the usefulness of VPNs to protect against various threats.
When purchasing VPN service from a provider, consider whether you will need customer service. Read reviews and look at what kind of support the VPN host will provide for customers. Some hosts may only offer phone support while others may also offer chat or email support. It’s important to find a service which offers customer support that you are most comfortable using. You can also search for reviews within a search engine (such as Google) in order to better evaluate the quality of customer support.