HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.
Another VPN with a money-back guarantee is CyberGhost. The theme we were seeing here was that when servers are good, they're really good, but when they're bad, they're really bad. However, after looking through Reddit threads, we're not really sure how this ranked in the top three. The biggest thing: This is not the VPN to get if you're looking to torrent or stream, as it's known to be pretty slow. Reddit user NewWorld98 writes:
I was trying to torrent a UFC event that I happened to miss recently, 500+ seeders and 200+ leechers for a 720p recording. Not the best ratio, but certainly doable considering. The download wouldn't even start. CyberGhost does have an option for torrenting servers specifically, but they're always "busy" and they use the term "too popular" as if that's some sort of excuse. I've used the program for a few days and I'm going to get a refund as soon as humanly possible.
NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
Let's talk about what happens when you use a VPN app on your computer or mobile device. Any VPN app will require an existing network connection to be able to connect to the VPN service provider. This means that even if you set your VPN app to automatically launch when your device boots, there will be a period of time when your computer is connected to the internet directly, not through your VPN.
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This was technically #8 in the ranking, but after we saw it mentioned positively so many times in Reddit discussions, we decided to bump it up. Private Internet Access VPN, otherwise known as PIA, attempts to give off reliability vibes with its home page (children on bikes was an interesting choice), which some might feel conned by. However, we've gathered that Redditors believe that this wasn't a farce, and that it's actually a super trustworthy option. It was Mashable's top choice too, due to the fact that it comes with a ton of user-friendly features and doesn't kill your device to install. However, it's not the most aesthetically pleasing interface of the bunch, and some users mention that they had to switch VPNs simply because of that. But if you don't care about the looks so much as server reliability, variety of features, and speed, it's a good choice. Reddit user KaiForceOne writes:
In 2016, a federal court in Australia ordered ISPs to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie. This has proven to be somewhat effective as visits from Australia to these sites have dropped by 53%. This doesn’t take into account VPN users — the sites can still be accessed with any of the VPNs we listed above.
We have often said that having to choose between security and convenience is a false dichotomy, but it is at least somewhat true in the case of VPN services. When a VPN is active, your web traffic is taking a more circuitous route than usual, often resulting in sluggish download and upload speeds as well as increased latency. The good news is that using a VPN probably isn't going to remind you of the dial-up days of yore.
ProtonVPN has the unique distinction of placing no data restrictions on free users. You can browse as much as you want, as long as you want. You will be limited to just one device on the service at a time and can only choose between three server locations, but the unlimited data makes up for all that. It doesn't hurt that ProtonVPN, from the same people that brought you super-secure ProtonMail email, is very concerned about security and customer privacy. For all that, ProtonVPN is our Editors' Choice for free VPN.
Tunnel endpoints must be authenticated before secure VPN tunnels can be established. User-created remote-access VPNs may use passwords, biometrics, two-factor authentication or other cryptographic methods. Network-to-network tunnels often use passwords or digital certificates. They permanently store the key to allow the tunnel to establish automatically, without intervention from the administrator.
IPVanish’s endpoints in the Netherlands fared well, too, with us consistently getting speeds of between 8.5MB/s (68Mbit/s) and 9.5MB/s (76Mbit/s). UK speeds however fell way short of expectations – we recorded a relatively feeble 3.2MB/s (25.6Mbit/s) via FTP and 3MB/s (24Mbit/s) via HTTP. We were also unable to connect to BBC iPlayer this time around as well.
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive month by month — it's far better to just pay for a year at a time.
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
For example, when your computer is connected to a VPN, the computer acts as if it's also on the same network as the VPN. All of your online traffic is transferred over a secure connection to the VPN. The computer will then behave as if it's on that network, allowing you to securely gain access to local network resources. Regardless of your location, you'll be given permission to use the internet as if you were present at the VPN's location. This can be extremely beneficial for individuals using a public Wi-Fi.