IVPN excels at trust and transparency, the most important factors when you’re choosing a virtual private network. After interviewing IVPN’s CEO, we’re convinced that IVPN is dedicated to its promises not to monitor or log customer activity. But a trustworthy VPN is only as good as its connections, and in our tests IVPN was stable and fast. IVPN apps are easy to set up and use with secure OpenVPN connections on Windows, macOS, Android, iOS, plus a few other platforms. Extra features like automatic-connection rules and kill switches to block data on unsecured connections add protection and value that make it worth a slightly higher price than some competitors.
Here's the problem with the internet: It's inherently insecure. When the internet was first designed, the priority was to be able to send packets (chunks of data) as reliably as possible. Networking across the country and the world was relatively new, and nodes often went down. Most of the internet's core protocols (methods of communicating) were designed to route around failure, rather than secure data.
One of today’s leading VPN providers and another worthy mention on our list of top 20 VPN services, PureVPN is known for its service quality and customer support. The service has 450 servers in 101 countries, allowing users to surf the Internet and use any online solution without having to reveal their IP address. This is very useful to those who want to bypass Internet censorship.
Other VyprVPN features include automatic connection on startup, automatic reconnection, and a kill switch to stop traffic from being sent over unsecured connections. Premium users can also enabled Chameleon mode, which tries to hide the fact that you’re using a VPN at all, a cloud VPN server image that you can deploy to hosted servers on AWS, DigitalOcean and VirtualBox.
Server switching is a feature -- offered by most VPN service providers -- that allows you to change what region or country you're going to connect to. Most providers allow you to switch as often as you'd like (although you usually have to disconnect, then change your configuration, and reconnect). This may be useful if you're trying to hide your location, or if you're running into some communications glitches on the server you're currently using.

Trust and transparency issues are the foremost concerns in choosing a great VPN, and if a service doesn’t have enough locations to be useful to you, all the security features won’t make a difference. But after those concerns have been satisfied, we recommend that most people use connections based on the OpenVPN protocol, because of security flaws and disadvantages in the PPTP and L2TP/IPsec protocols. (Experienced users may consider IKEv2, but because it has its own debated pros and cons, we ruled it out.) Though AES 128-bit encryption is fine for most purposes, we prefer services that default to the more-secure 256-bit encryption and still offer good performance.
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It’s also fast with impressive 830+ server locations, which makes it an excellent choice for P2P file-sharing, online gaming, and HD streaming. There are no annoying bandwidth caps here, and you can connect to Netflix US, BBC iPlayer, or France’s Canal+ if you wish – there’s a server for every need. The double encryption will understandably slow things down.
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.

Though Proxy.sh meets many of our basic requirements, in our tests the company’s Safejumper application had constant errors when trying to connect. Given that we were looking for a simple, reliable VPN, this was a dealbreaker. We also found a story from 2013 with bizarre statements from the company about monitoring traffic on a specific server due to concerns about unlawful behavior of a user on the network. Though the transparency is impressive, the decision to actively monitor traffic is disconcerting. In a response given to TorrentFreak at the time, the company stated, “The situation also shows that the only solution we have to help law enforcement agencies find problematic use across our network, is to clearly install a logging capacity on it. As a result, we are able to either comply or shut down the servers we have in a particular location (it happened to us in Czech Republic few months ago).”


First, the good: IPVanish features solid encryption, unlimited bandwidth, and lets you connect up to five devices simultaneously. The Android app offers a clean dark theme and is easy to use for beginners, with features that advanced users will appreciate. Connecting to and switching between servers is quick and easy as well making the overall user experience pretty great.
We're slightly surprised that ExpressVPN wasn't #1 in the rankings, as Reddit users really seem to love it (or as close to love as you can get with the ultra picky Reddit community). If you do a Reddit search on any other VPN, someone in the comments will say Express is better. At first glance, it already looks a lot more user friendly and a lot more trustworthy than PureVPN. In his ExpressVPN review, Redditor bigkenw writes:
A recent FTC complaint alleges Hotspot Shield has been hijacking HTTP requests for e-commerce sites and directing users to affiliate sites instead. If true, that would be an unforgivable abuse of users’ trust. Hotspot Shield is already known for the shady practice of inserting tracking cookies and advertisements into users browsers whenever they use the service, which clearly defeats the purpose of using a VPN. Hotspot Shield is primarily a free service but also has a premium tier. We suggesting keeping your distance from both.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
This is important to understand. Consumer VPN services protect your transmission from your location to their location, not from your location all the way to the destination application you're using. If you think about it, this makes sense: A consumer VPN service is operated by a completely different company than, for example, Facebook or your bank.
There are different levels of security protocols, each with its own level of security and features. Some of the most common are IPSec, L2TP, IKEv2, OpenVPN, and PPTP. OpenVPN is a newer technology, but it is highly configurable and easily bypasses firewalls in any country. L2TP isn’t capable of encryption; it instead creates a tunnel, and it should be paired with IPSec, which takes care of encryption. PPTP is a protocol that has been around since the mid-1990s, but because it does not encrypt, you will want to be sure to use another protocol with it that covers encryption. IKEv2 is an IPSec-based tunneling protocol that will reestablish a VPN connection if a user temporarily loses Internet connection. 
When purchasing VPN service from a provider, consider whether you will need customer service. Read reviews and look at what kind of support the VPN host will provide for customers. Some hosts may only offer phone support while others may also offer chat or email support. It’s important to find a service which offers customer support that you are most comfortable using. You can also search for reviews within a search engine (such as Google) in order to better evaluate the quality of customer support.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
No company came closer to being a pick than ExpressVPN. It has a huge server network that performed well in our tests, plus easy-to-use applications on tons of platforms, and strong security technologies in place. A representative answered all our questions about company operations at length—except one. As noted in a PCWorld review of the service, ExpressVPN chooses not to disclose the company’s leadership or ownership. The company representative told us that this policy enabled ExpressVPN to build a private and secure product without compromise. “We think that this approach has been effective until now and that coupled with a stellar VPN product, we have succeeded in gaining a solid reputation in our industry. We are fortunate to be trusted by the many users worldwide who choose ExpressVPN.”
This is also a good way to provide support for more than one family member on a single subscription. Generally, there's no good reason for a VPN provider to allow less than two or three connections. If your provider only allows one, find another vendor. We gave extra points in our VPN directory to those vendors who allowed three or more connections.
We tested Private Internet Services using its Windows installer, which configures the VPN protocols and provides a simple utility in the task bar to turn the VPN connection on and off. While the interface was spartan, performance was excellent. Our test system consistently maintained over 110 Mb/s download and 19 Mb/s upload speeds with the VPN connection turned on, very close to our usual 125 Mb/s download and 20 Mb/s upload speeds.

It is possible for some background services to send information across that initial, unsecured connection before the VPN loads. To be fair, the risk is relatively minor for most usage profiles. If you're establishing a connection automatically to your corporate server, you will definitely want to check with your IT team about how they want you to set things up.

In terms of general performance, Hide My Ass! around the average mark with a quick and stable 6.4MB/s (51.2Mbit/s) for FTP to 6.9MB/s (55.2Mbit/s) HTTP via UK endpoints, and 8.8MB/s (70.4Mbit/s) for FTP and 7.2MB/s (57.6Mbit/s) HTTP in the Netherlands. In other words, pretty good going. VPN connections to the U.S. are almost invariably slower than those to closer geographic endpoints, as you’d expect, the 2.12MB/s (16.96Mbit/d) we got with Hide My Ass this time around was definitely below average.
You get your standard secure VPN account, encrypted Wi-Fi, P2P, IPv6 leak protection, a VPN kill switch, and a whole lot more. Private Internet Access VPN sure as hell isn't a sexy app you want to open all the time (so just set it to automatically open when you log in), but what it lacks in aesthetics it makes up for with a long list of features. It also has a solid backbone, claiming over 3,100 servers in 28 countries worldwide.
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Private Internet Access' client interfaces aren't as flashy or cutesy as some other services' software, but they're clear and simple enough for newbies to start right away. A toggle switch reveals all the settings a VPN expert would ever want to play with. You can also skip Private Internet Access' software and connect directly to the servers, or use a third-party OpenVPN client.
The practical uses for a VPN service are plentiful. Want to access a website that your ISP has blocked? A VPN puts that website just one click away. Want to access the US version of Netflix from the UK? Just set your VPN to a US location and you're there. Want to access porn without your ISP or your business knowing about it? Want to download torrents without being blocked by your ISP? It's easy.
For those who are new to using a VPN, one of the most important features will be an easy-to-use interface. You want something as easy as flipping a switch. Private Internet Access offers just that, with an extremely simple Android app. Best of all, a yearly subscription is around $40, which is one of the lowest prices you'll find for a premium VPN.
A recent FTC complaint alleges Hotspot Shield has been hijacking HTTP requests for e-commerce sites and directing users to affiliate sites instead. If true, that would be an unforgivable abuse of users’ trust. Hotspot Shield is already known for the shady practice of inserting tracking cookies and advertisements into users browsers whenever they use the service, which clearly defeats the purpose of using a VPN. Hotspot Shield is primarily a free service but also has a premium tier. We suggesting keeping your distance from both.
TunnelBear is designed for a very specific group of people: people who want a VPN service but don’t want to mess around with configuration or become IT experts to make their connections more secure. And it caters brilliantly for that market, with a very straightforward interface and jargon-free writing. In truth, all of the VPN services these days do this but TunnelBear tries very hard to stand out. It’s not for power users - there isn’t much you can change - but with up to five simultaneous connections, servers across 20 countries and decent performance on US and Canadian websites.  Longer connections can be slower, though: it’s when the relatively small number of server locations makes itself obvious. There’s a free version that limits you to 500MB of monthly traffic, and if you pay annually the price of the full version drops from $9.99 to $4.99 per month.
"Hide.me is a very capable service with excellent speeds and a very easy-to-understand interface. The privacy policy is also good, with the right promises, and the payment scheme allows for a good amount of anonymity. It’s a good service and one that even beginners can enjoy, with a few customization options for power users." Aug 07, 2018 PCWorld.com
“Hide.me is a well-known name in the VPN industry, known for speed, security, and transparency. They do not keep logs, which makes their VPN very reliable. Also, with apps for almost all major platforms, they are a favorite among millions of users. Hide.me uses a wide range of protocols: IKEv2, PPTP, L2TP, IPsec, OpenVPN, Softether, SOCKS, and SSTP.” Mar 20, 2017 vpnMentor.com

We like that the company offers a connection kill switch feature and, for those who need it, there's an option to get a dedicated IP address. VyprVPN is a standout in their effort to provide privacy, and thwart censorship. When China began its program of deep packet VPN inspection, Golden Frog's VyperVPN service added scrambled OpenVPN packets to keep the traffic flowing. 
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