Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
IVPN doesn’t have as many server locations as larger services like ExpressVPN do. When we initially recommended the service, IVPN was limited to 13 countries, compared with ExpressVPN’s 94. But in the months since, IVPN has doubled that to 26, including two additional locations in Asia (Tokyo and Singapore). We’ve yet to test the new servers though, and in the past, IVPN’s single location in Asia—Hong Kong—was slower than competitors.
How much will it cost? If price is important to you, then you may think that a free VPN is the best option. Remember, however, that some VPN services may not cost you money, but you might “pay” in other ways, such as being served frequent advertisements or having your personal information collected and sold to third parties. If you compare paid vs. free options, you may find that free VPNs:
We like CyberGhost’s competitive pricing plans that offer you a single month for $11.99, but quickly heaps on the savings for bulk month ordering. For 6 months, you'll save 58%, and for 12 months, you'll get a 77% savings! But, that isn't even the most impressive part. In addition to low pricing, CyberGhost has a 30-day money-back guarantee, which is certainly nice, but it gets better. If you are super commitment-phobic, you can try out CyberGhost totally free for 7 days. No questions asked.
Insist on a VPN that has Kill Switch protection. There is a security vulnerability that can reveal your private information if your VPN connection is lost, even just for a few seconds. The solution is to be sure that you’re protected by a Kill Switch. A Kill Switch stops all data from being sent to the internet until a secure VPN connection has been re-established. If your VPN software does not have a Kill Switch, your computer might be leaking your private information without your knowledge

Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.


We're not cryptography experts, so we can't verify all of the encryption claims providers make. Instead, we focus on the features provided. Bonus features like ad blocking, firewalls, and kill switches that disconnect you from the web if your VPN connection drops, go a long way toward keeping you safe. We also prefer providers that support OpenVPN, since it's a standard that's known for its speed and reliability. It's also, as the name implies, open source, meaning it benefits from many developers' eyes looking for potential problems.
Also, do be aware that some broadcasters have developed increasingly sophisticated methods to determine whether the IP address you represent is the IP address where you're located. The VPN may be able to protect your original IP address from being seen, but there are characteristics of proxy communications (like a slightly longer time to transfer packets) that can be used to identify users who are trying to bypass watching restrictions.
Computer and software providers work hard to make sure that the devices you buy are safe right out of the box. But they don't provide everything you'll need. Antivirus software, for example, consistently outperforms the built-in protections. In the same vein, VPN software lets you use the web and Wi-Fi with confidence that your information will remain secure. It's critically important and often overlooked.

Pricing is quite flexible, with a three-day plan available for just $2. But for those who want to avail of the complete service and support, A basic plan of $5 per month, a solid plan of $10 a month, and dedicated plan of $25 per month are also available. These packages offer users access to Proxy.sh servers in different countries and unlimited bandwidth. Custom plans can be arranged, all one has to do is contact support.


Our rankings are based on our technical assessment of, and our personal experience using, each product. Click here for more information on how we came to our findings. We are paid commissions from all VPN companies on this site for customers referred from this site which convert into sales. Click here for more information about how this site operates.

There are about 3,000 CyberGhost connection points in about 60 countries worldwide. You don't need to provide your real name, just a working email address, and you can pay in Bitcoin to remain nearly anonymous. As with most full-fledged VPN services, you can connect directly from your operating system's network settings or use third-party OpenVPN software to do so. You can also select from among VPN protocols and set up a home Wi-Fi router to use CyberGhost all the time.


Many VPN services also provide their own DNS resolution system. Think of DNS as a phone book that turns a text-based URL like "pcmag.com" into a numeric IP address that computers can understand. Savvy snoops can monitor DNS requests and track your movements online. Greedy attackers can also use DNS poisoning to direct you to bogus phishing pages designed to steal your data. When you use a VPN's DNS system, it's another layer of protection.
Hotspot Shield VPN does not log your browsing activity. Almost all Internet Service Providers (ISPs) track your browsing history. So when you use a VPN like Hotspot Shield, there is no record of the websites you have visited and which apps you use. This prevents hackers from exploiting vulnerabilities in these websites/apps to get to your personal information.

A remote-access VPN uses public infrastructure like the internet to provide remote users secure access to their network. This is particularly important for organizations and their corporate networks. It's crucial when employees connect to a public hotspot and use the internet for sending work-related emails. A VPN client, on the user's computer or mobile device connects to a VPN gateway on the company's network. This gateway will typically require the device to authenticate its identity. It will then create a network link back to the device that allows it to reach internal network resources such as file servers, printers and intranets, as if it were on the same local network.

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