Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
When you're accessing the internet via Wi-Fi, do you worry about the safety of your data—and about who else might be spying on that data as it passes over the air, or even stealing it? If not, you're sadly in the high-risk majority. You really ought to be using a virtual private network, or VPN. In fact, however, when PCMag ran a survey on VPN usage, we found that a surprising 71 percent of our 1,000 respondents had never even used a VPN. Even among those who support net neutrality—who you might think would be better informed on security and privacy issues—55 percent had never used a VPN.
So, what’s so great about ExpressVPN? Well, to kick things off, ExpressVPN offers members more than 2,000 servers spread out over 148 locations. This means no matter where in the world you are, you are likely to have several servers at your disposal for smooth and fast streaming. Which brings us to our next ExpressVPN benefit. This company has ridiculously fast speeds. This comes from all of those servers we mentioned. Plus, ExpressVPN lets you see which servers have the fastest download speeds. You can also forget about privacy issues with ExpressVPN since it has a strict no logs policy across the board. No timestamps, no destinations, no browsing history. It’s all private, all the time.
“Hide.me has proven to be a very good option in the VPN market. During our review we've been impressed by its speed and many functionalities. Hide.me is a VPN provider highly concerned about its customers' privacy and security. The no-logs policy is a big plus for this VPN. Even though performances are great and functionalities are many, we still find the price to be high compared to the competition.” Dec 28, 2017 anonymster.com
There's a reason why all these VPNs are paid. Providing encryption and VPN services to millions of users is a resource-intensive work that requires servers across the world. A free VPN might be enough for something minor like checking foreign news occasionally. If you need a VPN on a regular basis, however, you’re better off with a reliable paid service.
A good VPN will have plenty of servers spread out over a large number of locations and countries, and you generally want a service that's based not in your own country or in a country that's good friends with the one you live in. Support for OpenVPN, the current standard for VPN protocols, is preferred, and you want to be able to connect multiple devices simultaneously.
With a name like TorGuard, the software better offer strong protection. The software’s hallmarks lie in its ability to connect to a melange of services for different activities, with four different packages available based on various needs. The VPN service will run you $10 each month, but there’s a cheaper proxy service if all you need to do is hide your IP address from the world.
In terms of general performance, Hide My Ass! around the average mark with a quick and stable 6.4MB/s (51.2Mbit/s) for FTP to 6.9MB/s (55.2Mbit/s) HTTP via UK endpoints, and 8.8MB/s (70.4Mbit/s) for FTP and 7.2MB/s (57.6Mbit/s) HTTP in the Netherlands. In other words, pretty good going. VPN connections to the U.S. are almost invariably slower than those to closer geographic endpoints, as you’d expect, the 2.12MB/s (16.96Mbit/d) we got with Hide My Ass this time around was definitely below average.
The client is uniform across every device I have used (Windows, Android, and Amazon FireOS). I would like to say I was quite happy that ExpressVPN is one of the few VPNs (that seem trustworthy) that actually had a client in the Amazon App Store for the Fire tablets. No more need for sideloading, manual updates, or sketchy OpenVPN clone clients. At first the speeds weren't the greatest on the "Smart Location" server (New York). These speeds capped at about 12Mbps down and 10Mbps up. I have 150Mbps/15Mbps service. After hunting for other servers I found a few that provide roughly 60Mbps/15Mbps service throughout the US and Canada. DNS Leak tests were successful in that I am not leaking.
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Perfect Privacy is a 100% no logs and enforces no limits of any kind – unlimited devices and unlimited bandwidth. Their network is composed entirely of dedicated, bare-metal servers that offer fast speeds, high security, and lots of bandwidth (see real-time server bandwidth here). Like ExpressVPN, Perfect Privacy has also passed real-world tests that verified their no logging claims when one of their servers was seized in Rotterdam (customer data remained safe).
VPNs also cloak your computer's actual IP address, hiding it behind the IP address of the VPN server you're connected to. IP addresses are distributed based on location, so you can estimate someone's location simply by looking at their IP address. And while IP addresses may change, it's possible to track someone across the internet by watching where the same IP address appears. Using a VPN makes it harder for advertisers (or spies, or hackers) to track you online.
ExpressVPN attempts to build trust in other ways, even without a public face. Court records from 2017 demonstrate that when Turkish authorities seized ExpressVPN servers in the country looking for information, they found nothing of value, as promised by ExpressVPN’s no-logging policy. ExpressVPN also highlights initiatives such as open-source leak-testing tools, developer content about how the company implements different technologies, and support for the efforts of OpenMedia and the EFF. The ExpressVPN representative even offered to arrange a confidential call between our writer and the owners of the company. However, without being able to discuss their identities or learn about other senior leadership, we believed that wouldn’t have been enough to change our recommendation, so we declined. In the end, trust is such a crucial part of deciding which VPN to use that we had to pass on ExpressVPN.
A VPN client is software that runs on your device in order to securely connect it to a VPN server. All major platforms (Windows, macOS, Android, iOS, and Linux) come with a built-in VPN client that can be configured manually, although OpenVPN always requires a third party client to be installed. Most VPN services now offer custom clients and apps, which are the easiest way to use their service as they come pre-configured with all the correct settings. They also typically offer a range of funky and useful features that are not available by simply manually configuring the built-in VPN client. To clear up any confusion, a ''VPN client'' and a ''VPN app'' are exactly the same thing. Traditionally, the word client is used for desktop software and the word app for mobile software, but it is becoming increasingly common to talk about VPN apps on the desktop. The terms are interchangeable.
In the past, some VPN services would offer different pricing tiers, each of which offered a different set of features. One way to separate these pricing tiers was to limit the bandwidth (how much data you can transfer). With premium services, this practice is now almost unheard of, and all of the services we have listed do not limit their users' bandwidth. Bandwidth limits live on, however, in free VPN services.
Also, do be aware that some broadcasters have developed increasingly sophisticated methods to determine whether the IP address you represent is the IP address where you're located. The VPN may be able to protect your original IP address from being seen, but there are characteristics of proxy communications (like a slightly longer time to transfer packets) that can be used to identify users who are trying to bypass watching restrictions.
Insist on a VPN that has Kill Switch protection. There is a security vulnerability that can reveal your private information if your VPN connection is lost, even just for a few seconds. The solution is to be sure that you’re protected by a Kill Switch. A Kill Switch stops all data from being sent to the internet until a secure VPN connection has been re-established. If your VPN software does not have a Kill Switch, your computer might be leaking your private information without your knowledge
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Sadly, I engaged PIA, the number one rated and paid a "great price" for a 3 year service only to findout that dur to a recent SMTP abuses they no longer can be used when using Microsoft servers. So, all of my outbound email is rejected from Microsoft Servers due to this policy. In itself, fine, but as I enrolled in this service and while setting up the servie at no time was this mentioned nor, prior to a May 15 issue, was this a problem.
VPNs provide a way for people to get around internet roadblocks and censors, stream or download without worry, protect themselves from hackers, and keep their internet usage mostly private from third parties. They'll especially come in handy if providers like Comcast do decide to stop playing nice with Netflix, or if you're in a country where American Netflix is blocked.
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Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
VPN services can also be defined as connections between specific computers, typically servers in separate data centers, when security requirements for their exchanges exceed what the enterprise network can deliver. Increasingly, enterprises also use VPN connections in either remote access mode or site-to-site mode to connect -- or connect to -- resources in a public infrastructure-as-a-service environment.
Overplay is easy to install and even easier to use. Its simple user interface is suitable for those who do not want complex features. All one needs to do is run the app and choose the country you want to connect to. It offers a very good speed, with any speed reduction hardly noticeable. As the software has server locations in 48 countries and over 14,000 IP addresses, anonymity is assured.
Español: conectarte a una VPN, Italiano: Connettersi a una VPN, Русский: подключиться к виртуальной частной сети (VPN), Português: se Conectar a uma VPN, Deutsch: Mit einem VPN verbinden, Bahasa Indonesia: Terhubung ke VPN, Français: se connecter à un VPN, العربية: الاتصال بشبكة افتراضية خاصة, 中文: 使用VPN, Tiếng Việt: Kết nối tới một Mạng VPN, Čeština: Jak se připojit k VPN, 한국어: VPN 연결하는 방법, हिन्दी: एक वीपीएन (VPN) से कनेक्ट करें, ไทย: เชื่อมต่อ VPN, Nederlands: Een verbinding maken met een VPN
StrongVPN operates servers in 21 countries, six of which are in APAC. Torrenting is allowed on all servers. It can unblock both Australian and US Netflix in a browser, but not in the Netflix app. StrongVPN has a no-logs policy and is based in the United States. Whereas most other VPNs on this list primarily rely on the OpenVPN protocol, StrongVPN is a mix of OpenVPN, PPTP, L2TP, and SSTP. Apps are available for Windows, MacOS, iOS, and Android.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.