It was chosen as an Editors' Choice at PCMag, where the site concluded its review with this: "Private Internet Access is easy to recommend, but only with an asterisk. Yes, it's incredibly robust with powerful tools and an extensive network of VPN servers across the world. It also has a strong privacy stance when it comes to protecting customer information. And it's incredibly simple, but (and this is the asterisk) it's also stripped to the bone in terms of interface."
ButterflyVPN Router is suitable for anyone who seeks a safe and secure way to access the internet and any region-blocked content. Coming in the form of a mini-size USB portable wireless VPN router, this solution is quick and easy to start up as it simply requires users to plug the device in any internet-powered area. Its portability makes ButterflyVPN Router ideal for employees out on business trips, travelers, bloggers, or anyone who is looking to access the internet on the go. It supports all types of internet-capable platform, from mobile devices and laptops to gaming consoles such as Sony’s PlayStation and Microsoft’s Xbox.
Subscription VPN Providers usually take your privacy a bit more seriously, since you’re paying for the service. It’s unusual for them to show ads, although whether they do logging or store data about your usage varies from company to company. They usually offer free trials so you can give the service a shot first, but remember: just because you’re paying for a service doesn’t mean you shouldn’t do your homework.
Another VPN with a money-back guarantee is CyberGhost. The theme we were seeing here was that when servers are good, they're really good, but when they're bad, they're really bad. However, after looking through Reddit threads, we're not really sure how this ranked in the top three. The biggest thing: This is not the VPN to get if you're looking to torrent or stream, as it's known to be pretty slow. Reddit user NewWorld98 writes:
Many VPN services claim that if you pay their fee, they'll provide you unlimited data transmission and won't throttle your speeds. Generally, this is true, but I'll give you my standard official "unlimited" warning: It's been my experience that when a vendor says something is "unlimited," it's almost always limited. Somewhere, there will be a note in the fine print or terms of service that allows the vendor to limit you in some way. It pays to read those agreements.
My rule of thumb is to use a domestic VPN and connect to servers as close to my location as possible. That said, I have had good nights and bad nights getting online. In my recent trip, I found most hotels' networks to become unusable after about 9pm. My theory is that many of the guests were watching Netflix at that time, completely clogging the hotels' pipes.
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive month by month — it's far better to just pay for a year at a time.
Natively on your operating system with the built-in VPN functionality (no apps required). Many operating systems natively support VPNs: Windows, Mac OS, Android, and iOS. To use this you will need to import your VPN’s configuration files onto your device. This will use the IPSec/IKEv2 or IPSec/L2TP protocols, rather than OpenVPN, since OpenVPN can only be used through apps. (PPTP is also sometimes supported, but this VPN protocol is not recommended due to security vulnerabilities.)
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Some VPNs offer great service or pricing but little to no insight into who exactly is handling them. We considered feedback from security experts, including the information security team at The New York Times (parent company of Wirecutter), about whether you could trust even the most appealing VPN if the company wasn’t willing to disclose who stood behind it. After careful consideration, we decided we’d rather give up other positives—like faster speeds or extra convenience features—if it meant knowing who led or owned the company providing our connections. Given the explosion of companies offering VPN services and the trivial nature of setting one up as a scam, having a public-facing leadership team—especially one with a long history of actively fighting for online privacy and security—is the most concrete way a company can build trust.
Every service we tested accepts payment via credit card, PayPal, and Bitcoin. That’s plenty of options for most people, and you can always use a prepaid debit card if you don’t want your billing information tied to your VPN account. IVPN and OVPN are the only ones to accept cash payment through the mail, if you really don’t want to make a payment online. Private Internet Access and TorGuard accept gift cards from other companies—IVPN doesn’t, but that option isn’t worth the additional hassle for many people when other secure, private methods are available.
The best VPNs offer a solid balance of features, server location, connectivity protocols, and price. Some are great for occasional use, others are geared towards getting around the location restrictions companies put on their apps and services, and others are targeted at people who do heavy downloading and want a little privacy while they do it. Here’s what you should look for.
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For example, when your computer is connected to a VPN, the computer acts as if it's also on the same network as the VPN. All of your online traffic is transferred over a secure connection to the VPN. The computer will then behave as if it's on that network, allowing you to securely gain access to local network resources. Regardless of your location, you'll be given permission to use the internet as if you were present at the VPN's location. This can be extremely beneficial for individuals using a public Wi-Fi.