The Center for Democracy & Technology brought just such a complaint against one VPN provider last year, though no enforcement action has been announced. Many privacy sites suggest finding a VPN service outside the prying eyes of US intelligence agencies and their allies, but FTC protections could be an argument for finding one in the US so that there’s a penalty if it deceives its customers.
VPNs are primarily used to keep a shred of privacy while navigating the internet in an age where your every move is monitored. Search engines love to keep track of you for marketing purposes, and your ISP might even be using your browsing history to make a bit of profit. A VPN effectively blocks that from happening, and it can even help get past government restrictions if you're living in a less-than-free country. If you travel or frequent coffee shops, Wi-Fi hotspots can be easily compromised, but a VPN will keep your data safe.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
TunnelBear is designed for a very specific group of people: people who want a VPN service but don’t want to mess around with configuration or become IT experts to make their connections more secure. And it caters brilliantly for that market, with a very straightforward interface and jargon-free writing. In truth, all of the VPN services these days do this but TunnelBear tries very hard to stand out. It’s not for power users - there isn’t much you can change - but with up to five simultaneous connections, servers across 20 countries and decent performance on US and Canadian websites. Longer connections can be slower, though: it’s when the relatively small number of server locations makes itself obvious. There’s a free version that limits you to 500MB of monthly traffic, and if you pay annually the price of the full version drops from $9.99 to $4.99 per month.
The country connections, meanwhile, matter most to those who want to spoof their location; however, non-spoofers should also make sure there are connections in their home country. If you live in Los Angeles, for example, and want access to American content, then you’ll need a VPN that provides U.S. connections. It won’t work to try and watch Amazon Prime Video over a Dutch VPN connection, because as far as Hulu’s concerned your computer is in the Netherlands.
One of the most important factors when you’re choosing a VPN provider is also the hardest to quantify: trust. All your Internet activity will flow through this company’s servers, so you have to trust that company more than the network you’re trying to secure, be it a local coffee shop’s Wi-Fi, your campus Internet connection, your corporate IT network, or your home ISP. In all our research, we came across a lot of gray areas when it came to trusting a VPN, and only two hard rules: Know who you’re trusting, and remember that security isn’t free.
As we said, KeepSolid VPN Unlimited is also good value, if you’re prepared to dig deep. Paying £76.45 for three years use is equivalent to paying £2.12 a month, or, if you’re really made of money, then £152.92 will net you a lifetime subscription. The standard monthly price of £7.64 doesn’t compare as well, but £45.88 for 1 year (equivalent to £3.82 a month) is slightly better than others.
Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The company recently released an overhauled desktop client, and the VPN does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
The TorGuard Windows client was easy to install and made quick work of connecting to a VPN server, including the ability to choose a server location prior to connecting. The internet speed on our test system dropped from our usual 125 Mb/s download to 53 Mb/s, and our upload ran at 17 Mb/s compared to our usual 20 Mb/s. That’s not the best performance in our testing, but all internet services that we tested worked without a hitch, including Netflix and Amazon Prime Video.
The app likewise prevents websites from collecting users’ private data, allowing for safer and more secure web browsing. To make things even better, the solution automatically connects whenever an unsecure Wi-Fi connection is detected, ensuring constant protection. It connects to the nearest server, resulting in optimum speeds. But one can also connect manually and be able to choose a preferred server.
At $7.50/month and $58.49 for a year, they're obviously trying to move you towards their yearly program. We awarded the company points for Bitcoin support, and their money-back guarantee. We're a little disappointed that they only allow a 7-day trial, rather than a full 30-days. The company is generous, with five simultaneous connections. They also picked up points for their connection kill switch feature, a must for anyone serious about remaining anonymous while surfing.