A "secret" is used to further authenticate your account. Much like the "key" of an RSA Secure ID, the "secret" is typically a series of letters and numbers given to you by a provider or employer. If it has not been provided to you then you either may not need to enter anything in that field or you may need to contact your provider or employer in order to obtain the secret.


IPVanish is one of the most recognisable names among all the VPN services out there. They've been going for years and if you've read about VPNs in the past you've probably seen some of their ads! IPVanish certainly isn’t going after the budget market here but it's still a bit cheaper than ExpressVPN. Like Express, IPVanish doesn’t offer a free trial (although there is a seven day money back guarantee if the service doesn’t live up to your expectations). It promises to be the world’s fastest VPN, with more than 40,000 IP addresses, 850 servers in 60 countries, unlimited peer to peer sharing and up to five simultaneous connections. That's certainly a bonus over ExpressVPN which only offers three connections at a time - IPVanish could be the better option for you if you want to get the whole family on one plan, for example. There’s a no logging policy, too, which means the service isn’t gathering stacks of data about what you’re doing.
The TorGuard Windows client was easy to install and made quick work of connecting to a VPN server, including the ability to choose a server location prior to connecting. The internet speed on our test system dropped from our usual 125 Mb/s download to 53 Mb/s, and our upload ran at 17 Mb/s compared to our usual 20 Mb/s. That’s not the best performance in our testing, but all internet services that we tested worked without a hitch, including Netflix and Amazon Prime Video.
ProtonVPN has the unique distinction of placing no data restrictions on free users. You can browse as much as you want, as long as you want. You will be limited to just one device on the service at a time and can only choose between three server locations, but the unlimited data makes up for all that. It doesn't hurt that ProtonVPN, from the same people that brought you super-secure ProtonMail email, is very concerned about security and customer privacy. For all that, ProtonVPN is our Editors' Choice for free VPN.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
To be fair, not all pay VPN services are legitimate, either. It's important to be careful who you choose. Over on ZDNet's sister site, CNET, I've put together an always up-to-date directory of quality VPN providers. To be fair, some are better than others (and that's reflected in their ratings). But all are legitimate companies that provide quality service.
If you download and upload content, movies, and games on a daily basis, PureVPN is a choice with notably fast downloading and uploading speeds. Compared to other VPNs that get the same speed (like Astrill), it's considerably more affordable. PureVPN has more than 500 servers spanning across 140 countries and impeccable access in China — and may be the only option available in some places. Pure VPN is also extremely accessible when it comes to devices: It's compatible with Windows, Mac, iOS, Android, Chrome, and Firefox, as well as apps for media streaming devices like Android TV, Amazon Fire TV Stick, and Kodi. So, if nothing else, it's one of the most versatile of the bunch. Though Mashable dubbed it one of the best due to its speed and how many things it can do, Reddit users insist that it is not a trustworthy choice. Multiple Redditors claim that PureVPN lies to users about not logging their information or search history when they really do. Some also believe that PureVPN uses spammers and claim that a lot of positive feedback about PureVPN on Reddit are from fake accounts. Reddit user cloudhat writes:
Welcome to the CNET 2019 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Hotspot Shield, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price. 
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