We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.
While you're connected to a VPN, all your network traffic passes through this protected tunnel, and no one—not even your ISP—can see your traffic until it exits the tunnel from the VPN server and enters the public internet. If you make sure to only connect to websites secured with HTTPS, your data will continue to be encrypted even after it leaves the VPN.
The VPN services market has exploded in the past few years, and a small competition has turned into an all-out melee. Many providers are capitalizing on the general population's growing concerns about surveillance and cybercrime, which means it's getting hard to tell when a company is actually providing a secure service and when it's throwing out a lot of fancy words while selling snake oil. In fact, since VPN services have become so popular in the wake of Congress killing ISP privacy rules, there have even been fake VPNs popping up, so be careful. It's important to keep a few things in mind when evaluating which VPN service is right for you: reputation, performance, type of encryption used, transparency, ease of use, support, and extra features. Don't just focus on price or speed, though those are important factors.
TorGuard’s signup and payment process is also fine but not stellar. Compared with that of IVPN, the checkout process is clunky, and using a credit or debit card requires entering more personal information than with our top pick. The easiest option for anonymous payments is a prepaid debit card bought locally. Otherwise, like most providers, TorGuard accepts a variety of cryptocurrencies, PayPal, and foreign payments through Paymentwall. That last service also allows you to submit payment through gift cards from other major retailers. We don’t think this method is worth the hassle for most people, but if you have some money on a fast-food gift card you don’t want, turning it into a VPN service is a nice option.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Recall that when you're online and connected to an internet application through a VPN, there are a few things happening: Your data from your computer to the VPN service is encrypted by the VPN. Your data from the VPN service to the internet application may or may not be encrypted via https, but it's not encrypted by the VPN service. And your IP address is spoofed. The online application sees the IP address of the VPN service, not of your laptop.
Welcome to the CNET 2019 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Hotspot Shield, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price.