^ Cisco Systems, Inc. (2004). Internetworking Technologies Handbook. Networking Technology Series (4 ed.). Cisco Press. p. 233. ISBN 9781587051197. Retrieved 2013-02-15. [...] VPNs using dedicated circuits, such as Frame Relay [...] are sometimes called trusted VPNs, because customers trust that the network facilities operated by the service providers will not be compromised.
We considered native apps for Windows, Mac, and Android to be mandatory because they’re easier to use than open-source or third-party VPN apps like Tunnelblick; that in turn makes it easier to stay secure. For more-advanced users, adding VPN connections to Wi-Fi routers can help secure all connections on a home network without having to manage devices individually.
With hundreds of VPN services and clients available, it can be difficult to decide which one to use. We've extensively tested several popular VPN services that met three requirements: They had both desktop and mobile client software (with one exception), they had VPN servers in many countries, and they offered unlimited data use, at least in their paid versions.
Usually, it's the free services that throttle your usage in these ways. Some paid services will offer a trial, where you can transmit up to a certain data cap before being asked to sign up as a paying customer. That's actually pretty cool, because it gives you a chance to try out the performance of their service before paying, but it also gives the vendor a chance to make the money necessary to operate the service.
IPVanish wasn't the top performer in our 2017 round of testing, falling in about the middle of the pack. But it was one of the most reliable VPN services, connecting smoothly and staying connected every time we used it. IPVanish has excellent client software, although you can connect to the company's servers manually, and a decent array of about 850 connection points in 50 countries. However, its subscription price is kind of high, and its U.S. base may be a negative for some potential customers.
Windscribe's network performance was once about average in our tests, but a recent switch in VPN protocols put it on par with Private Internet Access in head-to-head tests. Windscribe is compatible with many platforms (including routers and Amazon Fire and Kodi TV set-top boxes), offers a wide variety of connection options, has a wide geographic reach with hundreds of servers, and presents an appealing, if minimal, user interface. It was also one of the best at connecting to Netflix U.K. and BBC iPlayer, if you're into that sort of thing.
OVPN was regularly the fastest VPN in our tests regardless of the time of week or location. We also liked the app’s clean design and its simple and well-labeled settings pane. But OVPN is a small startup with a limited server network: At this writing, the company has servers in just seven countries, none in Asia. That makes it less versatile for finding less congested routes or geoshifting. OVPN also hasn’t released an Android app yet, so even non-iOS device owners will have to resort to the clunky, third-party OpenVPN Connect app on their phones. When we reached out for details about the company’s operational security, founder and CEO David Wibergh was open to questions and gave us answers that led us to believe that the company acted in the best interest of its customers’ privacy and security. He noted that after an uptick in data requests from local authorities in Sweden—all of which OVPN responded to by explaining that it lacked any pertinent data—the company published a blog post to detail just how little information it keeps.
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It's important to note that installing a VPN on one device will only protect that device. If you want your media streamer (say an Amazon Fire TV Stick) to use the VPN connection, you'll either need to try and install a VPN app on it, look for VPN settings where you can enter your account details, or install an app for your router that'll cover all devices connected to it. Find out more in our article on how to use a VPN with a Fire TV Stick.
You might pay for streaming services that enable you to watch things like professional sports. When you travel outside the country, the streaming service may not be available. Not so with a VPN — it allows you to select an IP address in your home country. In effect, you’re protected from losing access to something you’re paying for. You may also be able to avoid data or speed throttling, as well.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.