In 2011, a LulzSec hacker was arrested for his involvement with an attack on the Sony Pictures website. Cody Kretsinger used HideMyAss VPN to conceal his identity, but the company complied with a court order to hand over evidence that led to his arrest. This occurred in spite of the company’s pledge not to keep any logs of user activity. HMA says it does not log the contents of its users’ internet traffic, but it does keep detailed metadata logs that include users’ real IP addresses, which was enough to charge Kretsinger with a crime.
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VPN services can also be defined as connections between specific computers, typically servers in separate data centers, when security requirements for their exchanges exceed what the enterprise network can deliver. Increasingly, enterprises also use VPN connections in either remote access mode or site-to-site mode to connect -- or connect to -- resources in a public infrastructure-as-a-service environment.
IPVanish has a clear no-logging policy and is based in the USA, which doesn’t legally require logging of user activity. By the same token, there’s few data protection requirements and, in 2016, when it was owned by its previous parent company Highwinds, IPVanish handed over detailed connection information for use as evidence by the US Department of Homeland Security, even though it claimed to keep no logs at the time. Current owner StackPath says it intends to honour its no logging policy, but it’s not clear whether any technical changes have been implemented to ensure this.
Chosen as one of Mashable's top three for staying anonymous online, NordVPN is a choice backed by much of Reddit. It's made for fast streaming and torrenting, P2P and non P2P options, and is one VPN that can actually bypass the American Netflix block anywhere in the world. Plus, a single NordVPN login can be used on up to six devices simultaneously, so sharing the perks and splitting the price is a major bonus for savvier internet users. Reddit user ambillop writes:
VPN services are offered to give you the mandate to surf the Internet with ease of knowing you are safe. Today, VPN is more popular with people who are looking to have anonymity and keep their activities in secret. Most of the people have gone to the extent of having top VPN app that will guarantee them online security and conceal their online activities. VPN services are essential for keeping malicious people and hackers from accessing your information during your Internet session. There are frequent cases of people getting their personal information in the wrong hands or either unsuspecting hackers accessing your Wi-Fi device either at work or home. In simple terms, VPN is the remote server that encodes and routes all received and sent information. After going through the VPN server identification and successfully passing the authorization process, its algorithms hide your identity and your real geolocation.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.