Kaspersky Secure Connection is one of the fastest VPNs we’ve tested to date. We recorded UK speeds of 12.13MB/s (97.04Mb/s) via FTP and 10.27MB/s (82.16 Mb/s) via HTTP and 10.5MB/s (84Mb/s) and 9.39MB/s (75.12Mb/s) respectively for FTP and HTTP. The US VPN connection was so fast that we repeatedly re-tested it in case of errors or anomalies, because it more than tripled our non-VPN’d connection speed with 9.57MB/s (76.56Mb/s) downloads over both FTP and HTTP.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
The free version won’t give you much mileage for streaming mind, which is perhaps just as well. Frustratingly, both BBC iPlayer and U.S. Netflix clocked that we were using a VPN, and stopped us from getting the goods. But if streaming isn’t why you’re seeking out a VPN, and you mainly need one for anonymised web browsing and downloads, then Kaspersky Secure Connection is ideal.
You can pay for a Windscribe subscription with bitcoin, and you don't even have to provide an email address. The service is based in Canada, which may appeal to users wary of U.S. authorities. The only feature lacking is a kill switch to stop all internet activity if the VPN connection is lost while in use, but Windscribe argues that its built-in firewall prevents data leakage.
Hello Nathan, We are sorry for all the inconvenience you've experienced. Bunch of different factors might interfere with how VPN works: antivirus systems, firewalls, router settings, previous VPN services installed play their role just to name a few. Your mentioned behavior is uncommon, in most cases couple of mouse clicks is enough to get our apps up and running; however sometimes additional troubleshooting is required. This is why our customer support team is available 24/7, they aim to provide our clients with the best possible experience and help in any way we can. Please don't hesitate and reach out to them in case of any future issue.
Mullvad is not that easy to use, with a bare-bones desktop interface and, unlike every other VPN service we've reviewed, no mobile client apps. (You do get instructions on how to manually set up OpenVPN apps.) This service's network speeds were far from great in our tests, and it's fairly expensive, with no discount for paying yearly instead of monthly.
One of the biggest things that can put people off the idea of using a VPN is that they slow down your internet. This is mainly because you are adding an extra leg to the journey your data must take to reach its destination (via the VPN server). These days good VPN services are very fast and if you connect to a server near to you, you will often get 90% or more of your raw internet connection speed.
Thankfully, there's a workaround for this problem. Instead of using the VPN app from the company from which you've purchased a subscription, you can download the standalone OpenVPN app. Open it, and you can enter your subscription information from the VPN company you've decided to work with. The OpenVPN app will then connect to the VPN company's servers using our preferred protocol.
No reputable VPN service logs any kind of user activity, unlike your internet service provider, which can easily log every website you visit by storing all your DNS requests sent in cleartext. The only VPN on this list that maintains 24 hours worth of basic connection logs (no activity) is VPN.ac, and they clearly state their reasons (security) for doing so. There have been shady VPNs that have cooperated with government agencies, such as PureVPN (see logging case) and I do not recommend these providers.
PureVPN does not log connection information. We like that they offer a 30-day refund policy. They got bonus points because, important for some of our readers, PureVPN supports bitcoin payments and you're going like their blazing fast performance. Also, you can grow with them. If after some time, you need to scale up to business-level plans, the company has offerings for growth. Pricing is middle-of-the-road,at $10.95 per month and $35,88 per year.Finally, we like that PurVPN has both Kodi and a Chromebook solution called out right on their Web page. In addition, PureVPN earns the distinction of being the first VPN service we've seen to fully implement the GDPR.