Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
Windows remains the default computing platform, and is by far the well-supported platform by VPN services. Windows users always enjoy the full range of features on offer, and all but the most fledgling VPN company offers a custom Windows VPN client. Unsurprisingly, our pick of BestVPN services on this page exactly mirrors that on our best VPNs for Windows page.
Using Wi-Fi on the Windows laptops, we timed how long it took to connect to websites, measured latency times (how long it took a server to respond), and recorded upload and download speeds with Ookla's Speedtest meter, both with and without the VPN activated. We also timed how long it took to download a large video file, both with and without VPN activation.

Think about it this way: If your car pulls out of your driveway, someone can follow you and see where you are going, how long you are at your destination, and when you are coming back. They might even be able to peek inside your car and learn more about you. With a VPN service, you are essentially driving into a closed parking garage, switching to a different car, and driving out, so that no one who was originally following you knows where you went.
Google is full of articles claiming that a VPN will prevent ISPs from gathering metadata, but unfortunately that is not true. A VPN hides the contents of your internet traffic and your location from the outside world, but you still have to rely on your ISP’s network to get there. Strictly speaking a VPN cannot prevent an ISP from logging your location, device details, and traffic volume.
ExpressVPN is based in the British Virgin Islands which, although a British Overseas Territory, isn’t beholden to the strict data retention laws of the UK’s Investigatory Powers Act. If you’re after anonymous payment options, you can buy your subscription with bitcoin if you wish – and if you don’t want to, then ExpressVPN has a clearly stated no-logging policy. This has been put to the test by the Turkish authorities, who seized endpoint servers last December, and found no logs.
VPN.ac is a security-focused provider that is based in Romania. It was created by a team of network security professionals with an emphasis on security, strong encryption, and high-quality applications. Their network is composed entirely of dedicated, bare-metal servers that offer great performance, as seen in the latest speed tests for the VPN.ac review.
CyberGhost has been around since 2011 and has come out strongly as a supporter of "civil rights, a free society, and an uncensored Internet culture." We really liked how the company specifically showcases, on their Web site, how folks normally prevented from accessing such important services as Facebook and YouTube can bring those services into their lives via a VPN.
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