One of the most popular VPN services in the market, HideMyAss has a myriad of features that are sure to attract anyone who wants online anonymity. It uses a variety of servers that work with any operating system or mobile device. Aside from PPTP and OpenVPN protocols, the service supports L2TP, which is more difficult to block. Ideal for getting around censorship and firewalls.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
We haven’t tested every single VPN product on the market because there are hundreds of them. What we did was establish affiliate relationships with a number of what we think are leading VPN services on the market for private use. We then analysed those products by performing a series of objective tests, assessed our subjective personal user experience, and reported our findings to help you make an informed decision to choose the right VPN service for you. Of course, there are other VPN products out there and you should feel free to shop around outside this site. However, on this site, all testing and findings were performed by a qualified member of our staff with a minimum of a university bachelor degree in computer science and over 10 years of experience in software development. Some of the VPN software used for testing was given free for testing purposes. Most were actually purchased. We think you will struggle to find another website out there which actually downloads and tests the different VPN software using a qualified professional.
The TorGuard Windows client was easy to install and made quick work of connecting to a VPN server, including the ability to choose a server location prior to connecting. The internet speed on our test system dropped from our usual 125 Mb/s download to 53 Mb/s, and our upload ran at 17 Mb/s compared to our usual 20 Mb/s. That’s not the best performance in our testing, but all internet services that we tested worked without a hitch, including Netflix and Amazon Prime Video.
The main group of countries that can share information freely is called the Five Eyes. They come from the UKUSA agreement that, although began back in 1941, was only made public knowledge in 2005. The agreement is between Australia, Canada, New Zealand, the United Kingdom and the United States, hence the name Five Eyes. Those countries have agreed to collect, analyse and share information between each other, and much of this intelligence is believed to be related to internet activity these days.
When choosing between protocols to connect to, consider how you are using your VPN. PPTP is known to be fast over wi-fi; however, it is less secure than L2TP and IPSec. So, if security is important to you, then consider using either L2TP or IPSec. If you are connecting to a VPN for work purposes, then your employer will most likely have a preferred protocol. If you are using a hosted VPN, then ensure that you use a protocol which they support.
The VPN services market has exploded in the past few years, and a small competition has turned into an all-out melee. Many providers are capitalizing on the general population's growing concerns about surveillance and cybercrime, which means it's getting hard to tell when a company is actually providing a secure service and when it's throwing out a lot of fancy words while selling snake oil. In fact, since VPN services have become so popular in the wake of Congress killing ISP privacy rules, there have even been fake VPNs popping up, so be careful. It's important to keep a few things in mind when evaluating which VPN service is right for you: reputation, performance, type of encryption used, transparency, ease of use, support, and extra features. Don't just focus on price or speed, though those are important factors.
The ongoing saga of Facebook data harvesting and the implementation of the GDPR has personal privacy online as a hot topic once again. One common method for protecting yourself online is the use of a Virtual Private Network — or VPN for short. It allows you to safely send information when using public networks via a group of networked computers and faraway servers. Not all VPNs are the same, however, so we took some time to find the best VPN services.
Avast SecureLine is also expensive, and based on current speed results for the UK and U.S., you’re probably better off shopping around for a better deal; SecureLine works out at £49.99 a year for a single device (equivalent to £4.17 a month). If you want to connect more than one computer or mobile device, a five-licence account will cost you £64.99 a year.
TorGuard also lacks extra features that are nice to have, like automatically connecting to the VPN when you’re on an unknown Wi-Fi network (which IVPN offers) or split-tunneling to choose which apps do and don’t route through the VPN (which ExpressVPN supports). And it offers no option to automatically connect to the fastest server, a feature our top pick lacks as well. But if you have above-average knowledge of networking, you’ll appreciate TorGuard’s more in-depth settings pane, which allows you to add scripts or kill specific processes when the VPN disconnects—neither our top pick nor popular services like Private Internet Access allow that kind of control.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
The Center for Democracy & Technology brought just such a complaint against one VPN provider last year, though no enforcement action has been announced. Many privacy sites suggest finding a VPN service outside the prying eyes of US intelligence agencies and their allies, but FTC protections could be an argument for finding one in the US so that there’s a penalty if it deceives its customers.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.