In this case, agencies see only the tunnel and not what is inside. They only get to view a single connection from a specific server and not who the user is, location or what is being downloaded or uploaded. VPN software also has the ability to provide agencies with user information or deny request for such. Such solution can be implemented as client and server software, hardware and software or on a subscription basis. There is also Secure Sockets Layer VPN, which enables remove users to connect by simply using a web browser.
We tested each service using both the Netflix-operated Fast.com download speed test and the more comprehensive Internet Health Test; the latter measures speeds up and down through multiple interconnection points between Internet providers. We ran each test on the macOS version of each VPN software in its default configuration, with our test computer connected over Gigabit Ethernet to a cable modem with no other traffic running through it. We recorded baseline download rates without a VPN active of nearly 300 mbps, and we checked our non-VPN speeds at random intervals to ensure that our local ISP wasn’t affecting the tests.
Let's start with the basic idea of internet communication. Suppose you're at your desk and you want to access a website like ZDNet. To do this, your computer initiates a request by sending some packets. If you're in an office, those packets often travel through switches and routers on your LAN before they are transferred to the public internet through a router.
The IVPN app’s default settings are great for most people, who should be happy just smashing the Connect button and not fiddling with settings. The desktop app defaults to a secure OpenVPN connection with AES 256-bit encryption (what we consider the standard at this point), and the mobile app can (and should) be toggled to OpenVPN as well. Our budget pick, TorGuard, defaults to the weaker (but also acceptable) AES 128-bit encryption unless you manually change it, and hasn’t added OpenVPN support on its iOS app.
There are several different VPN protocols, not all of which are used by all of the VPN services we reviewed. Most operating systems have built-in support for at least one of these protocols, which means you can use that protocol — and a willing VPN service — without client software. The full-fledged VPN services have online instructions for how to do this, as well as how to set up routers to connect directly to the services.
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
Cost: To be billed every 7 days, you can subscribe to ZenVPN on a weekly basis for $2.95, which is equivalent to around $11.80/month. Another option is to just buy it a month at a time for $5.95/month. A third option is to buy a whole year at once (for $49.95) for what comes out to be $4.16/month. The unlimited option is more expensive, at $5.95/week, $9.95/month or $7.96/month if you pay $95.50 for the whole year.
Hotspot Shield VPN works in most countries, but that doesn’t mean it’s always legal to use a VPN in a specific country. If you have any doubts about the legality of using a VPN in a certain country, always consult a qualified lawyer because laws can change quickly. If you’re still unsure, then it’s best to play it safe and abide by the most conservative guidelines of a country.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
Mobile Apps: If you’re going to spend money on a VPN service provider (or even if you use a free one, frankly), you should be able to get a consistent experience across all of your devices. Most prominent providers offer desktop and mobile solutions for individual users, and while corporate and school networks may be a bit behind the curve here, they’re catching up too. Make sure you don’t have to use two different VPNs with two different policies and agreements just because you want to secure your phone along with your laptop.
NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.