There's a reason why all these VPNs are paid. Providing encryption and VPN services to millions of users is a resource-intensive work that requires servers across the world. A free VPN might be enough for something minor like checking foreign news occasionally. If you need a VPN on a regular basis, however, you’re better off with a reliable paid service.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
In recent times, VPN services have made giant leaps in growing from niche online products hidden away in a dark corner of the internet to almost must-have services for anyone with an internet connected device. VPN is very much in the mainstream now and luckily that broadened appeal has done wonders for the usability of the services themselves - there are some brilliant options available in 2019.
This is also a good way to provide support for more than one family member on a single subscription. Generally, there's no good reason for a VPN provider to allow less than two or three connections. If your provider only allows one, find another vendor. We gave extra points in our VPN directory to those vendors who allowed three or more connections.
Opera VPN works only through the Opera web browser, and it shouldn't be used for sensitive communications. Once very fast, Opera's VPN connections were painfully slow in our most recent tests. The Opera VPN mobile apps, which were full-fledged VPN services that performed decently in our 2017 tests, unfortunately closed up shop at the end of April 2018. There's one good feature, though: Opera VPN streamed Netflix successfully from all of its server locations (there are only three of them), which is more than many paid VPN services can do.
In the most recent round of testing, we've also looked at how many virtual servers a given VPN company uses. A virtual server is just what it sounds like—a software-defined server running on server hardware that might have several virtual servers onboard. The thing about virtual servers is that they can be configured to appear as if they are in one country when they are actually being hosted somewhere else. That's an issue if you're especially concerned about where you web traffic is traveling. It's a bit worrisome to choose one location and discover you're actually connected somewhere else entirely.
Likewise, if you're connecting via a nation's local carrier, that carrier may be intercepting your traffic, particularly if you're a non-native of that nation. In that situation, if you must connect back to applications and services at home, using a VPN is quite literally the least you can do. Also, keep in mind that if you use your phone's hotspot to connect your computer to the internet, you'll want to use a VPN on your computer as well.
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It usually relies on either Internet Protocol Security (IPsec) or Secure Sockets Layer (SSL) to secure the connection. However, SSL VPNs can also be used to supply secure access to a single application, rather than an entire internal network. Some VPNs also provide Layer 2 access to the target network; these will require a tunneling protocol like PPTP (Point-to-Point Tunneling Protocol) or L2TP (Layer 2 Tunneling Protocol) running across the base IPsec connection.
Dang, "complete BS service" is pretty harsh. We did see some positive comments from users mentioning that they didn't have these problems. Others also mentioned that it's a good idea to test out every VPN service with a money-back guarantee just to see how they work, because why not? Unless you're in China — CyberGhost servers are apparently not the greatest there. Get one month for $12.99, one year for $5.25/month, two years for $3.69/month, or three years for $2.50/month. (There is a free version, but Reddit users warn to not even think about it.)
If you don’t mind doing a little extra tinkering in a more complicated app to save some money, we recommend TorGuard because it’s trustworthy, secure, and fast. TorGuard is well-regarded in trust and transparency; it was also the fastest service we tried despite being less expensive than much of the competition, and its server network spans more than 50 locations, more than twice as many as our top pick. But TorGuard’s apps aren’t as easy to use as IVPN’s: TorGuard includes settings and labels that allow extra flexibility but clutter the experience for anyone new to VPNs. And unlike IVPN, TorGuard doesn’t natively support OpenVPN connections on iOS, making it a significantly worse choice on Apple devices than it is if you use Windows, ChromeOS, or Android.
So, what’s so great about ExpressVPN? Well, to kick things off, ExpressVPN offers members more than 2,000 servers spread out over 148 locations. This means no matter where in the world you are, you are likely to have several servers at your disposal for smooth and fast streaming. Which brings us to our next ExpressVPN benefit. This company has ridiculously fast speeds. This comes from all of those servers we mentioned. Plus, ExpressVPN lets you see which servers have the fastest download speeds. You can also forget about privacy issues with ExpressVPN since it has a strict no logs policy across the board. No timestamps, no destinations, no browsing history. It’s all private, all the time.
NordVPN operates out of Panama, which means it has no legal obligation to record any of the activities of its users. You're free to connect to any of the 5,000+ VPN servers in 62 countries, and you can use NordVPN on up to six different devices at once. I awarded NordVPN a near-perfect score in my review, focusing on the large set of extra features, like double VPN, P2P-dedicated servers, a DNS leak resolver, and a dedicated single IP address. Grab a year subscription for about $7 a month, go short term with a $12 monthly plan, or choose one-year or six-month plans to best suit your needs.
Yet Mullvad is worth a look because it's extremely private. It asks nothing about you when you sign up. Instead, it assigns you a random number that will be your combined username and password. You don't have to provide an email address, and you can pay by mailing cash to the company's headquarters in Sweden. (Mullvad also takes credit cards, PayPal, bitcoin and wire transfers, and offers 30-day money-back guarantees for those.) Unexpectedly, it was pretty versatile at streaming Netflix from overseas — it didn't always get through, but in no country we tried was it always blocked.
Everything you do on the Internet has to pass through your own ISP before reaching the destination. So, when you request Google, for example, the information is sent, unencrypted, to your ISP and then passes through some other channels before reaching the server that holds Google’s website. Basically, VPN services privatize information that can be read by ISPs or any other agency that inspects your traffic.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
When you browse the web while connected to a VPN, your computer contacts the website through the encrypted VPN connection. The VPN forwards the request for you and forwards the response from the website back through the secure connection. If you’re using a USA-based VPN to access Netflix, Netflix will see your connection as coming from within the USA.
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For those who are new to using a VPN, one of the most important features will be an easy-to-use interface. You want something as easy as flipping a switch. Private Internet Access offers just that, with an extremely simple Android app. Best of all, a yearly subscription is around $40, which is one of the lowest prices you'll find for a premium VPN.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.