One of the most common types of VPNs used by businesses is called a virtual private dial-up network (VPDN). A VPDN is a user-to-LAN connection, where remote users need to connect to the company LAN. Another type of VPN is commonly called a site-to-site VPN. Here the company would invest in dedicated hardware to connect multiple sites to their LAN though a public network, usually the Internet.
The Center for Democracy & Technology brought just such a complaint against one VPN provider last year, though no enforcement action has been announced. Many privacy sites suggest finding a VPN service outside the prying eyes of US intelligence agencies and their allies, but FTC protections could be an argument for finding one in the US so that there’s a penalty if it deceives its customers.
CyberGhost gives Mullvad some stiff competition in the speed department, especially for locations in North America and Europe. It does a good job protecting user anonymity, too—requiring no identifying information and using a third-party service for payment processing—albeit not to the same degree as Mullvad. Add to that CyberGhost’s unique, easy-to-use interface, good price, and streaming unblocking (although not for Netflix), and this VPN is a solid choice. (See our full review of CyberGhost.)
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
A traditional VPN can affect the user experience when applied to wireless devices. It's best to use a mobile VPN to avoid slower speeds and data loss. A mobile VPN offers you a high level of security for the challenges of wireless communication. It can provide mobile devices with secure access to network resources and software applications on their wireless networks. It's good to use when you're facing coverage gaps, inter-network roaming, bandwidth issues, or limited battery life, memory or processing power.
It’s also a great way to enjoy unlimited streaming and outstanding security without committing to an expensive plan. After all, if you want to understand why people love VPNs without paying, you shouldn’t use a slow, spammy, free program. Instead, try a great service like ExpressVPN or NordVPN for free. If you love it as much as these real users did, keep it – and if not, cancelling your trial is easy.
There’s another side to privacy. Without a VPN, your internet service provider knows your entire browsing history. With a VPN, your search history is hidden. That’s because your web activity will be associated with the VPN server’s IP address, not yours. A VPN service provider may have servers all over the world. That means your search activity could appear to originate at any one of them. Keep in mind, search engines also track your search history, but they’ll associate that information with an IP address that’s not yours. Again, your VPN will keep your activity private.
Another VPN with a money-back guarantee is CyberGhost. The theme we were seeing here was that when servers are good, they're really good, but when they're bad, they're really bad. However, after looking through Reddit threads, we're not really sure how this ranked in the top three. The biggest thing: This is not the VPN to get if you're looking to torrent or stream, as it's known to be pretty slow. Reddit user NewWorld98 writes:
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.