One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
When we ran our recent Hive Five on VPN service providers, we heard from VPN providers begging to be included, angry CEOs who claimed their company was maliciously left out, and others accusing some of the contenders of illegal or unethical behavior. We took at look at the poll and the claims, and while there’s no definitive proof the poll was gamed, we decided to come up with our own top five, based on our own research rather than reader feedback, that are great whether you’re the privacy advocate, the student, or the downloader.
A good VPN will have plenty of servers spread out over a large number of locations and countries, and you generally want a service that's based not in your own country or in a country that's good friends with the one you live in. Support for OpenVPN, the current standard for VPN protocols, is preferred, and you want to be able to connect multiple devices simultaneously.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
A VPN can be described as an encrypted tunnel that shuttles your internet activity between your PC or phone and a host server. While the internet is a public space, a VPN works by extending an invisibility cloak across the user's activity and allows people to send and receive data in a mostly-anonymous manner. In the simplest terms, a VPN makes it hard for someone to track your activity.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.