OVPN was regularly the fastest VPN in our tests regardless of the time of week or location. We also liked the app’s clean design and its simple and well-labeled settings pane. But OVPN is a small startup with a limited server network: At this writing, the company has servers in just seven countries, none in Asia. That makes it less versatile for finding less congested routes or geoshifting. OVPN also hasn’t released an Android app yet, so even non-iOS device owners will have to resort to the clunky, third-party OpenVPN Connect app on their phones. When we reached out for details about the company’s operational security, founder and CEO David Wibergh was open to questions and gave us answers that led us to believe that the company acted in the best interest of its customers’ privacy and security. He noted that after an uptick in data requests from local authorities in Sweden—all of which OVPN responded to by explaining that it lacked any pertinent data—the company published a blog post to detail just how little information it keeps.
Dang, "complete BS service" is pretty harsh. We did see some positive comments from users mentioning that they didn't have these problems. Others also mentioned that it's a good idea to test out every VPN service with a money-back guarantee just to see how they work, because why not? Unless you're in China — CyberGhost servers are apparently not the greatest there. Get one month for $12.99, one year for $5.25/month, two years for $3.69/month, or three years for $2.50/month. (There is a free version, but Reddit users warn to not even think about it.)
Corporate and Exit Locations: Depending on what you’re using a VPN for, your service’s location—and the exit locations you can choose—are important to consider. If you want to get around a location restriction and watch live TV in the UK, for example, you want to make sure your VPN service provider has servers in the UK. If you’re concerned about privacy or state-sponsored snooping, you may want to pick a service operated outside of your home country. Similarly, if the service is based on the US, they’re subject to US laws, and may be forced to turn over usage data to the authorities upon request. Many people make more of this than they should (we’ve seen overseas services turn over their data to friendly governments without any hesitation repeatedly), but it’s important to make sure a VPN has servers in multiple locations—or at least the location you’re interested in—when shopping.
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
What that means in practice is that VPNs are fine for bypassing geo-blocks, for protecting your online banking and for keeping business communications free from interception. However, if you’re using the internet to fight repressive regimes or to do anything else that could attract the attention of the authorities where you live, a VPN is not a magic wand that’ll make you invisible.
If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
This is when the VPN uses a gateway device to connect to the entire network in one location to a network in another location. The majority of site-to-site VPNs that connect over the internet use IPsec. Rather than using the public internet, it is also normal to use career multiprotocol label switching (MPLS) clouds as the main transport for site-to-site VPNs.
Each internet request usually results in a whole series of communication events between multiple points. The way a VPN works is by encrypting those packets at the originating point, often hiding not only the data, but also the information about your originating IP address. The VPN software on your end then sends those packets to VPN server at some destination point, decrypting that information.
One of the most important factors when you’re choosing a VPN provider is also the hardest to quantify: trust. All your Internet activity will flow through this company’s servers, so you have to trust that company more than the network you’re trying to secure, be it a local coffee shop’s Wi-Fi, your campus Internet connection, your corporate IT network, or your home ISP. In all our research, we came across a lot of gray areas when it came to trusting a VPN, and only two hard rules: Know who you’re trusting, and remember that security isn’t free.
Don't mistake the cartoony layout of the TunnelBear VPN Android app — it's a simple-to-use app that offers serious VPN protection. You can create an account for free, which gives you 500MB of secure data a month but we'd recommend checking out a paid subscription that lets you connect up to five different devices at a time to servers in 20 different countries.
PureVPN does not log connection information. We like that they offer a 30-day refund policy. They got bonus points because, important for some of our readers, PureVPN supports bitcoin payments and you're going like their blazing fast performance. Also, you can grow with them. If after some time, you need to scale up to business-level plans, the company has offerings for growth. Pricing is middle-of-the-road,at $10.95 per month and $35,88 per year.Finally, we like that PurVPN has both Kodi and a Chromebook solution called out right on their Web page. In addition, PureVPN earns the distinction of being the first VPN service we've seen to fully implement the GDPR.