A VPN client on a remote user's computer or mobile device connects to a VPN gateway on the organization's network. The gateway typically requires the device to authenticate its identity. Then, it creates a network link back to the device that allows it to reach internal network resources -- e.g., file servers, printers and intranets -- as though the gateway is on the network locally.
ExpressVPN’s “#1 Trusted Leader in VPN” claim may be a bit difficult to prove, but the service offers a compelling list of features nonetheless. It also constantly tries to make consistent improvements in speed and simultaneous streaming capabilities, and with support for all major platforms (Windows, MacOS, Android, etc.), you won’t need to worry about compatibility. ExpressVPN shows up on a number of “best VPN” lists, and so its relatively high prices are justified.
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
The service supports Windows, Mac, Android and iOS devices, but manual connection through Linux, BlackBerry, Boxee Box, HP WebOS or DD-WRT is also possible. It likewise allows users to use up to five devices using the account. PureVPN’s proprietary gigabit network ensures uptime and extremely fast speeds. It offers unlimited bandwidth, which is ideal for users who like video streaming or playing online games.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.
To choose the best VPN for you, don’t just look at the price, not least because many services offer massive discounts if you take out a longer term subscription. Start with the basics: how many simultaneous connections can you have? Are there particular security protocols you want to use? Does the provider have servers in the places you’ll want to use it from and the places you want to connect to? How much data will they log about you, and how long do they keep it for?
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
One of the biggest things that can put people off the idea of using a VPN is that they slow down your internet. This is mainly because you are adding an extra leg to the journey your data must take to reach its destination (via the VPN server). These days good VPN services are very fast and if you connect to a server near to you, you will often get 90% or more of your raw internet connection speed.
The number and distribution of those servers is also important. The more places a VPN has to offer, the more options you have to spoof your location! More importantly, having numerous servers in diverse locales means that no matter where you go on Earth you'll be able to find a nearby VPN server. The closer the VPN server, the better the speed and reliability of the connection it can offer you. Remember, you don't need to connect to a far-flung VPN server in order to gain security benefits. For most purposes, a server down the street is as safe as one across the globe.
To be fair, not all pay VPN services are legitimate, either. It's important to be careful who you choose. Over on ZDNet's sister site, CNET, I've put together an always up-to-date directory of quality VPN providers. To be fair, some are better than others (and that's reflected in their ratings). But all are legitimate companies that provide quality service.
PureVPN does not log connection information. We like that they offer a 30-day refund policy. They got bonus points because, important for some of our readers, PureVPN supports bitcoin payments and you're going like their blazing fast performance. Also, you can grow with them. If after some time, you need to scale up to business-level plans, the company has offerings for growth. Pricing is middle-of-the-road,at $10.95 per month and $35,88 per year.Finally, we like that PurVPN has both Kodi and a Chromebook solution called out right on their Web page. In addition, PureVPN earns the distinction of being the first VPN service we've seen to fully implement the GDPR.