With a StrongVPN account, customers have the ability to choose which server location they want, even down to the specific city. This type of personalized, user-friendly service is also seen with their unlimited server switching, as well as the ability to have up to six simultaneous connections on different devices. StrongVPN supports Mac, Windows, iOs, Android, and even multiple routers, which is a huge plus.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
ExpressVPN is another highly-rated premium VPN service that has been praised for its customer service and includes all the features you'd expect from a top-rated VPN such as unlimited bandwidth, unlimited speed, and strong encryption. You're able to connect up to three devices simultaneously via ExpressVPNs thousands of servers in more than 94 different countries.
There’s a lot to say about CyberGhost’s VPN service. For starters, it’s got great speeds and performed stupendously on every speed test. In fact, CyberGhost touts an average of 47 Mbps globally. That’s a great average. What’s more, this company allows you to access Netflix and other popular TV and movie streaming sites, so you can enjoy HD streaming from anywhere.
In the most recent round of testing, we've also looked at how many virtual servers a given VPN company uses. A virtual server is just what it sounds like—a software-defined server running on server hardware that might have several virtual servers onboard. The thing about virtual servers is that they can be configured to appear as if they are in one country when they are actually being hosted somewhere else. That's an issue if you're especially concerned about where you web traffic is traveling. It's a bit worrisome to choose one location and discover you're actually connected somewhere else entirely.
A VPN is created by establishing a virtual point-to-point connection through the use of dedicated connections, virtual tunneling protocols, or traffic encryption. A VPN available from the public Internet can provide some of the benefits of a wide area network (WAN). From a user perspective, the resources available within the private network can be accessed remotely.
It can be quite simple to watch Netflix and other restricted goodies. You'll have to use a VPN service that allows you to get a unique IP address. This can often be available for an additional fee. Look for VPN services that offer a "dedicated IP address", "dedicated IP", or "static IP." Additional features like these will always allow you to access content from Netflix through a VPN service.
— Mullvad has added iOS support for the new WireGuard VPN protocol. The service has also added an onion site at http://xcln5hkbriyklr6n.onion/ so that Tor users can get Mullvad accounts and download software completely anonymously. It is also urging users to upgrade their client software to at least version 2018.5, as earlier versions will not be supported after March 22, 2019.
With endpoints in 18 countries, Kaspersky Secure Connection can be set up so that it connects automatically, connects to an endpoint in a certain country by default, or seeks to establish a connection whenever you connect to an insecure Wi-Fi hotspot. You don’t, however get an automatic killswitch, so if your VPN connection goes south, you won’t be automatically disconnected.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
ExpressVPN is based in the British Virgin Islands which, although a British Overseas Territory, isn’t beholden to the strict data retention laws of the UK’s Investigatory Powers Act. If you’re after anonymous payment options, you can buy your subscription with bitcoin if you wish – and if you don’t want to, then ExpressVPN has a clearly stated no-logging policy. This has been put to the test by the Turkish authorities, who seized endpoint servers last December, and found no logs.
Our results were similar in other parts of the world, with IVPN ranking near the top regardless of the test, day, or time. The exception was in Asia, where its Hong Kong servers didn’t perform well. At the time of our initial tests in spring of 2018, IVPN didn’t offer any other servers in Asia aside from Hong Kong. Since then, the company has added locations in Singapore and Tokyo, but we haven’t run a new series of standardized tests with either location.
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive month by month — it's far better to just pay for a year at a time.
Let's start with the basic idea of internet communication. Suppose you're at your desk and you want to access a website like ZDNet. To do this, your computer initiates a request by sending some packets. If you're in an office, those packets often travel through switches and routers on your LAN before they are transferred to the public internet through a router.
IPVanish has a clear no-logging policy and is based in the USA, which doesn’t legally require logging of user activity. By the same token, there’s few data protection requirements and, in 2016, when it was owned by its previous parent company Highwinds, IPVanish handed over detailed connection information for use as evidence by the US Department of Homeland Security, even though it claimed to keep no logs at the time. Current owner StackPath says it intends to honour its no logging policy, but it’s not clear whether any technical changes have been implemented to ensure this.
In many cases, each of these offices also have LANs. But how do the LANs connect? For some very specialized solutions, companies lease private lines to connect the offices. That can be very expensive. Instead, most companies opt to geographically connect separated private LANs over the public internet. To protect their data, they set up VPNs between offices, encrypting the data as it traverses the public internet.
Given the aggressive pricing and marketing of other services that don’t measure up to our picks, IVPN’s most obvious downside may look like its price: At the time of this writing, the regular price for an annual IVPN subscription is $100 (about $8 per month). Promotions regularly bringing that down to $70 to $80 per year, but some services have regular pricing of half that. But you shouldn’t pay for a VPN you can’t trust, or one so slow or confusing that you avoid using it at all. We think IVPN’s combination of trust, security, and performance is worth the price. But if it’s too expensive for your needs, consider our budget pick instead.
“Hide.me is a well-known name in the VPN industry, known for speed, security, and transparency. They do not keep logs, which makes their VPN very reliable. Also, with apps for almost all major platforms, they are a favorite among millions of users. Hide.me uses a wide range of protocols: IKEv2, PPTP, L2TP, IPsec, OpenVPN, Softether, SOCKS, and SSTP.” Mar 20, 2017 vpnMentor.com
Most Secure (Double Encrypted Data): By using a map of the world to show VPN servers, NordVPN is among the easiest security apps to use: just pick a spot and click to connect. With more than 5,200 connection points, NordVPN has servers in 62 countries, in places like Egypt, Russia and Turkey. You can use NordVPN with Windows 7, 8 and 10, Mac OSX (10.10 or newer), Android, iOS, Chrome and Linux systems as well as some routers and smart TVs. While PIA and HMA go small, NordVPN’s app can run full screen with its connection map on the right and a server list on the left. You can pick a specific server or the area’s fastest. In addition to NordVPN’s Double VPN option that encrypts data twice, Cybersec can block annoying ads as well as prevent going to malicious and phishing sites. Unlike PIA, NordVPN lets you choose your user name. With headquarters in Panama, NordVPN is beyond the reach of American spy agencies and the company doesn’t keep a log to worry about. At $12 per month or $7 a month over a year, NordVPN is expensive compared to PIA, but allows 6, not 5, simultaneous users. With NordVPN, connecting is as simple as clicking on a map.
If you’re seriously concerned about government surveillance—we explain above why that should be most people’s last consideration when choosing a VPN—some expert sites like privacytools.io recommend avoiding services with a corporate presence in the US or UK. Such experts warn about the “14 eyes,” a creepy name for a group of countries that share intelligence info, particularly with the US. IVPN is based in Gibraltar, a British Overseas Territory. We don’t think that makes you any worse off than a company based in Switzerland, Sweden, or anywhere else—government surveillance efforts around the world are so complicated and clandestine that few people have the commitment, skills, or technology to avoid it completely. But because Gibraltar’s status has been a topic of debate in other deep dives on VPNs, we’d be remiss if we didn’t mention it.
Norton WiFi Privacy performed very well in our latest round of speed tests. In the UK, we got FTP and HTTP download speeds of around 9.5MB/s (76Mb/s). Using endpoints in the Netherlands, that HTTP speed went up to 10.1MB/s (81Mbit/s). U.S. speeds were also very good, exceeding our non-VPN reference download at 5.8MB/s (46.4Mbit/s) for FTP and 4.8MB/s (38.4Mbit/s) for HTTP downloads.
Chosen as one of Mashable's top three for staying anonymous online, NordVPN is a choice backed by much of Reddit. It's made for fast streaming and torrenting, P2P and non P2P options, and is one VPN that can actually bypass the American Netflix block anywhere in the world. Plus, a single NordVPN login can be used on up to six devices simultaneously, so sharing the perks and splitting the price is a major bonus for savvier internet users. Reddit user ambillop writes:
We like CyberGhost’s competitive pricing plans that offer you a single month for $11.99, but quickly heaps on the savings for bulk month ordering. For 6 months, you'll save 58%, and for 12 months, you'll get a 77% savings! But, that isn't even the most impressive part. In addition to low pricing, CyberGhost has a 30-day money-back guarantee, which is certainly nice, but it gets better. If you are super commitment-phobic, you can try out CyberGhost totally free for 7 days. No questions asked.
That said, many VPN providers are based outside the US, which complicates enforcement. Jerome continued: “Users can file complaints in a local jurisdiction, and local data protection laws may have more effective enforcement mechanisms. For example, privacy and confidentiality of communications are fundamental rights in the European Union. Data protection authorities in EU-member states are empowered to handle complaints brought by individuals and then provide users with information about the outcome of any investigation. But it is unclear how effective any of these remedies will be.”
Wi-Fi attacks, on the other hand, are probably far more common than we'd like to believe. While attending the Black Hat convention, researchers saw thousands of devices connecting to a rogue access point. It had been configured to mimic networks that victim's devices had previously connected to, since many devices will automatically reconnect to a known network without checking with the user. That's why we recommend getting a VPN app for your mobile device to protect all your mobile communications. Even if you don't have it on all the time, using a mobile VPN is a smart way to protect your personal information.
The solution is also able to bypass firewalls through stealth connections. Additional security is provided through an ad and malware blocker, which can be switched on and off. For those who enjoy torrenting, the software supports such process, with certain servers optimized for P2P networks. This is designed to keep high-speed browsing on other connections. However, the service warns users to keep torrenting activities confined to specific cities around the world.
We subsidize our free version by displaying advertisements and we do not collect or sell your personally identifiable information. Our free version provides the same basic level of protection that is included in our paid plans. If you would like to remove the ads and get additional benefits, then you can upgrade to Hotspot Shield Premium. When people upgrade to our premium version, it provides additional revenue to keep our service running smoothly.
When you browse the web while connected to a VPN, your computer contacts the website through the encrypted VPN connection. The VPN forwards the request for you and forwards the response from the website back through the secure connection. If you’re using a USA-based VPN to access Netflix, Netflix will see your connection as coming from within the USA.
It was chosen as an Editors' Choice at PCMag, where the site concluded its review with this: "Private Internet Access is easy to recommend, but only with an asterisk. Yes, it's incredibly robust with powerful tools and an extensive network of VPN servers across the world. It also has a strong privacy stance when it comes to protecting customer information. And it's incredibly simple, but (and this is the asterisk) it's also stripped to the bone in terms of interface."
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.