If you’re not looking to take advantage of its Channel Bonding functionality, users still benefit from a few tools designed to ensure users have a stable connection at all times. This includes its error correction algorithm that reduces packet loss and its automated, seamless network switching that acts as a failsafe should users step out of WiFi range or their primary connection fails.
Oh, heck no. A VPN can help make sure you're not snooped on when connecting between your computer and a website. But the website itself is quite capable of some serious privacy violations. For example, a VPN can't protect you against a website setting a tracking cookie that will tell other websites about you. A VPN can't protect you against a website recording information about products you're interested in. A VPN can't protect you against a website that sells your email address to list brokers. Yada, yada, yada.
Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
In the most recent round of testing, we've also looked at how many virtual servers a given VPN company uses. A virtual server is just what it sounds like—a software-defined server running on server hardware that might have several virtual servers onboard. The thing about virtual servers is that they can be configured to appear as if they are in one country when they are actually being hosted somewhere else. That's an issue if you're especially concerned about where you web traffic is traveling. It's a bit worrisome to choose one location and discover you're actually connected somewhere else entirely.
Consumers use a private VPN service, also known as a VPN tunnel, to protect their online activity and identity. By using an anonymous VPN service, a user's Internet traffic and data remain encrypted, which prevents eavesdroppers from sniffing Internet activity. VPN services are especially useful when accessing public Wi-Fi hotspots because the public wireless services might not be secure. In addition to public Wi-Fi security, a private VPN service also provides consumers with uncensored Internet access and can help prevent data theft and unblock websites.
There’s another side to privacy. Without a VPN, your internet service provider knows your entire browsing history. With a VPN, your search history is hidden. That’s because your web activity will be associated with the VPN server’s IP address, not yours. A VPN service provider may have servers all over the world. That means your search activity could appear to originate at any one of them. Keep in mind, search engines also track your search history, but they’ll associate that information with an IP address that’s not yours. Again, your VPN will keep your activity private.
NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
Many VPN services also provide their own DNS resolution system. Think of DNS as a phone book that turns a text-based URL like "pcmag.com" into a numeric IP address that computers can understand. Savvy snoops can monitor DNS requests and track your movements online. Greedy attackers can also use DNS poisoning to direct you to bogus phishing pages designed to steal your data. When you use a VPN's DNS system, it's another layer of protection.
While a VPN can protect your privacy online, you might still want to take the additional step of avoiding paying for one using a credit card, for moral or security reasons. Several VPN services now accept anonymous payment methods such Bitcoin, and some even accept retailer gift cards. Both of these transactions is about as close as you can get to paying with cash for something online. That Starbucks gift card may be better spent on secure web browsing than a mediocre-at-best latte.
Please be aware that some of the criteria for testing are based on objective raw data such as speed test results, while other testing criteria are based on subjective personal experience and interaction with the VPN software. Due to this, our findings may not reflect your personal view. As there is a money back guarantee after a certain number of days on all of the VPN products listed on this site you should make the most of this time and perform your own testing to see if a particular product caters to your needs. If you would like to know more on how we came to our findings then please click here.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
Welcome to the CNET 2019 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Hotspot Shield, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price.