If you’re just getting started with VPNs and want a basic VPN for using on public Wi-Fi hotspots or accessing region-restricted websites, there are a few good, simple options. We like ExpressVPN because they have great speeds and a lot more functionality than average including clients for almost any device—you can even get a router pre-installed with their VPN client.
A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections to provide greater privacy than even a secured Wi-Fi hotspot.
Another VPN with a money-back guarantee is CyberGhost. The theme we were seeing here was that when servers are good, they're really good, but when they're bad, they're really bad. However, after looking through Reddit threads, we're not really sure how this ranked in the top three. The biggest thing: This is not the VPN to get if you're looking to torrent or stream, as it's known to be pretty slow. Reddit user NewWorld98 writes:
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
A VPN provides a great many privacy protections that we think everyone should take advantage of. This is especially true in Australia where a 2017 report found that in the previous 12 months, cybercrime rates had increased by 15% to 47,000 incidents. However, within the specific context of Australia’s 2015 data retention law, they won’t do much good.
It’s also a great way to enjoy unlimited streaming and outstanding security without committing to an expensive plan. After all, if you want to understand why people love VPNs without paying, you shouldn’t use a slow, spammy, free program. Instead, try a great service like ExpressVPN or NordVPN for free. If you love it as much as these real users did, keep it – and if not, cancelling your trial is easy.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
Everything you do on the Internet has to pass through your own ISP before reaching the destination. So, when you request Google, for example, the information is sent, unencrypted, to your ISP and then passes through some other channels before reaching the server that holds Google’s website. Basically, VPN services privatize information that can be read by ISPs or any other agency that inspects your traffic.
Many companies proudly display “warrant canaries” on their websites. These are digitally signed notices that say something to the effect of “We have never been served a warrant for traffic logs or turned over customer information.” Law enforcement can prohibit a company from discussing an investigation, but in theory, it can’t compel a company to actively lie. So the theory goes that when the warrant canary dies—that is, the notice disappears from the website because it’s no longer truthful—so does privacy. The EFF supports this legal position, though other highly regarded companies and organizations think warrant canaries are helpful only for informing you after the damage has been done. Such notices may provide a nice sense of security, and they are important to some people, but we didn’t consider them essential.
IPVanish wasn't the top performer in our 2017 round of testing, falling in about the middle of the pack. But it was one of the most reliable VPN services, connecting smoothly and staying connected every time we used it. IPVanish has excellent client software, although you can connect to the company's servers manually, and a decent array of about 850 connection points in 50 countries. However, its subscription price is kind of high, and its U.S. base may be a negative for some potential customers.
When we tested other aspects of IVPN’s performance, it also satisfied our requirements. On the default settings, our real IP address didn’t leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company’s internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs). Every VPN we considered had to operate its own DNS servers in-house and not rely on ISP servers or public options like Google’s, which give third parties a chance to log or analyze the sites you visit. IVPN currently disables all IPv6 connectivity, though the company is looking at solutions to securely support it soon. Most companies we considered do the same; OVPN was the only company to support IPv6 addresses at the time of our testing.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.
ExpressVPN operates servers in 78 countries, 20 of them in APAC alone. Torrenting is allowed on all servers. It’s consistently performed well in our unblocking tests and our speed tests so is a good option for streaming. It can unblock both the US and Australian Netflix catalogs in a browser as well as in the Netflix app. It keeps no traffic logs and is based in the British Virgin Islands, where it is not subject to any data retention laws. ExpressVPN makes apps for Windows, MacOS, Android, iOS, Linux (command line) and some wifi routers.
The software supports Windows, Mac, iOS and Android devices. It also has plugins for browsers such as Chrome and Opera. This feature basically protects any device that can run a browser. Installation takes only seconds and does not require additional tweaking. The app’s Vigilant Mode prevents data from leaking while TunnelBear is reconnecting. The solution can also disguise VPN traffic as normal HTTPS traffic. As for security, the platform provides a list of Wi-Fi network that can be trusted.
In addition to blocking malicious sites and ads, some VPNs also claim to block malware. We don't test the efficacy of these network-based protections, but most appear to be blacklists of sites known to host malicious software. That's great, but don't assume it's anywhere near as good as standalone antivirus. Use this feature to complement, not replace, your antivirus.
One of today’s leading VPN providers and another worthy mention on our list of top 20 VPN services, PureVPN is known for its service quality and customer support. The service has 450 servers in 101 countries, allowing users to surf the Internet and use any online solution without having to reveal their IP address. This is very useful to those who want to bypass Internet censorship.
This is when the VPN uses a gateway device to connect to the entire network in one location to a network in another location. The majority of site-to-site VPNs that connect over the internet use IPsec. Rather than using the public internet, it is also normal to use career multiprotocol label switching (MPLS) clouds as the main transport for site-to-site VPNs.