Though PIA doesn’t list its leadership on its website, that information isn’t hard to find. The founder, Andrew Lee, has been interviewed by Ars Technica; the CEO, Ted Kim, is also on the record; and privacy activist and Pirate Party founder Rick Falkvinge is listed as Head of Privacy on the company’s blog. PIA can also point to court records showing that when approached by law enforcement for detailed records, the company had nothing to provide. PIA boasts a huge network of servers and locations around the world, and though the PIA app isn’t as polished as those of some competitors, it is easy to use. Like our top pick, IVPN, its iOS app also added OpenVPN support in mid-2018. But in our speed tests, PIA was just okay, not great. When we averaged and ranked all of our speed tests, PIA came in fifth, behind our top picks as well as OVPN and ExpressVPN.
VPNs also cloak your computer's actual IP address, hiding it behind the IP address of the VPN server you're connected to. IP addresses are distributed based on location, so you can estimate someone's location simply by looking at their IP address. And while IP addresses may change, it's possible to track someone across the internet by watching where the same IP address appears. Using a VPN makes it harder for advertisers (or spies, or hackers) to track you online.
Another VPN with a money-back guarantee is CyberGhost. The theme we were seeing here was that when servers are good, they're really good, but when they're bad, they're really bad. However, after looking through Reddit threads, we're not really sure how this ranked in the top three. The biggest thing: This is not the VPN to get if you're looking to torrent or stream, as it's known to be pretty slow. Reddit user NewWorld98 writes:
We're not cryptography experts, so we can't verify all of the encryption claims providers make. Instead, we focus on the features provided. Bonus features like ad blocking, firewalls, and kill switches that disconnect you from the web if your VPN connection drops, go a long way toward keeping you safe. We also prefer providers that support OpenVPN, since it's a standard that's known for its speed and reliability. It's also, as the name implies, open source, meaning it benefits from many developers' eyes looking for potential problems.
I recommend always using a VPN when using someone else's Wi-Fi network. Here's a good rule of thumb: If you're away from the office or home, and you're using someone else's Wi-Fi (even that of a family member or a friend, because you never know if they've been compromised), use a VPN. It's particularly important if you're accessing a service that has personally identifying information. Remember, a lot goes on behind the scenes, and you never really know if one or more of your apps are authenticating in the background and putting your information at risk.
Hi Douglas, I don't want you to publish my previous comment particularly, I'm not trying to attack their company, the comment was mainly for your information - given your comment about ease of use. I finally got it connecting after reinstalling both NordVPN and Avast, then adding exceptions, with all the previously mentioned config mods having been made. I installed the software on a Windows 10 machine, and it still required some mods, but was easier than Windows 7. cheers Nathan
IPVanish wasn't the top performer in our 2017 round of testing, falling in about the middle of the pack. But it was one of the most reliable VPN services, connecting smoothly and staying connected every time we used it. IPVanish has excellent client software, although you can connect to the company's servers manually, and a decent array of about 850 connection points in 50 countries. However, its subscription price is kind of high, and its U.S. base may be a negative for some potential customers.
At $7.50/month and $58.49 for a year, they're obviously trying to move you towards their yearly program. We awarded the company points for Bitcoin support, and their money-back guarantee. We're a little disappointed that they only allow a 7-day trial, rather than a full 30-days. The company is generous, with five simultaneous connections. They also picked up points for their connection kill switch feature, a must for anyone serious about remaining anonymous while surfing.