There’s a lot to say about CyberGhost’s VPN service. For starters, it’s got great speeds and performed stupendously on every speed test. In fact, CyberGhost touts an average of 47 Mbps globally. That’s a great average. What’s more, this company allows you to access Netflix and other popular TV and movie streaming sites, so you can enjoy HD streaming from anywhere.
Using a VPN will prevent most kinds of DNS attacks that would redirect you to a phishing page, but a regular old page made to look like a legit one in order to trick you into entering your data can still work. Some VPNs, and most browsers, are pretty good about blocking phishing pages, but this attack still claims too many victims to be ignored. Use common sense and be sure to verify that websites are what they say they are by looking carefully at the URL and always visiting HTTPS sites.
Private Internet Access' client interfaces aren't as flashy or cutesy as some other services' software, but they're clear and simple enough for newbies to start right away. A toggle switch reveals all the settings a VPN expert would ever want to play with. You can also skip Private Internet Access' software and connect directly to the servers, or use a third-party OpenVPN client.
That means fewer options and in some cases no options at all when Australians want to stream a TV show, play a video game, or listen to music. The lack of choice can lead to increased piracy of copyrighted material. In December 2016, a federal court in Australia ordered internet service providers to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie.
Beyond those two factors, it’s difficult to make blanket statements about what makes a trustworthy VPN. At the bare minimum, a good VPN provider should not collect and keep any logs of its customers’ browsing history. If it does, that puts your privacy at risk should someone access (or even release) those logs without authorization. But deciding when to a trust a logging policy isn’t easy. As the EFF points out, “Some VPNs with exemplary privacy policies could be run by devious people.” You don’t need to have done anything illegal to prefer that law enforcement and criminals alike not have access to a browsing history that may include your bank, medical websites, or that one thing you looked at around 2 a.m. that one time.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
While a VPN can aid privacy and anonymity, I wouldn’t recommend fomenting the next great political revolution by relying solely on a VPN. Some security experts argue that a commercial VPN is better than a free proxy such as the TOR network for political activity, but a VPN is only part of the solution. To become an internet phantom (or as close as you can realistically get to one), it takes a lot more than a $7 monthly subscription to a VPN.
One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
Avast SecureLine VPN offers good overall performance and steady connections, and it was the best of the limited-feature services we tested in 2017. But at $80 per year for software installation on five devices, it's more expensive than any full-fledged VPN service that doesn't limit installations. A single Mac or PC license is $60, while iOS or Android licenses are $20 each.
In the most recent round of testing, we've also looked at how many virtual servers a given VPN company uses. A virtual server is just what it sounds like—a software-defined server running on server hardware that might have several virtual servers onboard. The thing about virtual servers is that they can be configured to appear as if they are in one country when they are actually being hosted somewhere else. That's an issue if you're especially concerned about where you web traffic is traveling. It's a bit worrisome to choose one location and discover you're actually connected somewhere else entirely.
NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
The solution is downloadable and supports platforms such as OS X, Windows and Linux. Mobile systems like Android and iOS are also supported. These capabilities enable users to use the product on desktops, laptops, smartphones or tablet computers. The software can also be downloaded onto network routers, ensuring that all devices connected to such routers enjoy the same level of protection.
The first step to security is usually a firewall between the client and the host server, requiring the remote user to establish an authenticated connection with the firewall. Encryption is also an important component of a secure VPN. Encryption works by having all data sent from one computer encrypted in such a way that only the computer it is sending to can decrypt the data.
NordVPN operates out of Panama, which means it has no legal obligation to record any of the activities of its users. You're free to connect to any of the 5,000+ VPN servers in 62 countries, and you can use NordVPN on up to six different devices at once. I awarded NordVPN a near-perfect score in my review, focusing on the large set of extra features, like double VPN, P2P-dedicated servers, a DNS leak resolver, and a dedicated single IP address. Grab a year subscription for about $7 a month, go short term with a $12 monthly plan, or choose one-year or six-month plans to best suit your needs.
ExpressVPN has a wide range of client software, a dedicated proxy service for streaming media and its own DNS service. But in our 2017 tests, it dropped many connections and its overall performance was in the middle of the pack. It also allows only three devices to be connected simultaneously per account, and it's one of the most expensive services we evaluated.
Supported Client Software Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, ChromeOS, iOS, Linux, macOS, Windows Android, Chrome, iOS, macOS, Opera, Windows Android, iOS, Linux, macOS, Windows Android, iOS, Linux, macOS, Windows Android, iOS, Linux, macOS, Windows Android, iOS, macOS, Windows Android, iOS, macOS, Windows Android, iOS, macOS, Windows
A mix of features and price make a good VPN, but plenty of bad VPNs masquerade as good ones. Look for articles written by trustworthy sources that discuss the merits of each service based on its features, versus simple rundowns and user testimonials, which are almost always polluted by a combination of fanatical users and corporate bootstrapping in attempt to get their names out to potential customers.
Protocol: When you’re researching a VPN, you’ll see terms like SSL/TLS (sometimes referred to as OpenVPN support,) PPTP, IPSec, L2TP, and other VPN types. We asked Samara Lynn, Lead Analyst for Networking and Small Business at PCMag, whether or not a user shopping for a VPN should shop for one over another. “SSL is what is commonly used these days. All of these protocols will provide a secure connection,” she explained, and pointed out that most solutions are invisible to the end-user anyway. Strictly, each protocol has its benefits and drawbacks, and if you’re concerned about this (specifically, PPTP vulnerabilities,) you’re probably already aware of them. Most users don’t need to be concerned about this—corporate users on the other hand, are probably all using IPSec or SSL clients anyway.
Using a VPN can also let you appear to be anywhere in the world that has a VPN server to connect with, allowing the streaming of content in unapproved places. While traveling in China, Azerbaijan and other places, I’ve logged onto a US-based VPN server to watch Hulu and Netflix programs rather than the hotel’s lame pay-per-view movies. To the servers, I appeared to be in the U.S. and able to stream content.
This is when the VPN uses a gateway device to connect to the entire network in one location to a network in another location. The majority of site-to-site VPNs that connect over the internet use IPsec. Rather than using the public internet, it is also normal to use career multiprotocol label switching (MPLS) clouds as the main transport for site-to-site VPNs.