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Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
Individuals that access the internet from a computer, tablet or smartphone will benefit from using a VPN. A VPN service will always boost your security by encrypting and anonymizing all of your online activity. Therefore, both private and business users can benefit from using a VPN. Communications that happen between the VPN server and your device are encrypted, so a hacker or website spying on you wouldn't know which web pages you access. They also won't be able to see private information like passwords, usernames and bank or shopping details and so on. Anyone that wants to protect their privacy and security online should use a VPN.
The first step to security is usually a firewall between the client and the host server, requiring the remote user to establish an authenticated connection with the firewall. Encryption is also an important component of a secure VPN. Encryption works by having all data sent from one computer encrypted in such a way that only the computer it is sending to can decrypt the data.
IPVanish operates hundreds of servers in 60 countries, including 12 in APAC. It owns all of its own physical servers resulting in some of the fastest download speeds available from any VPN. Those speeds cannot be put toward streaming Netflix, however, as IPVanish is currently not able to unblock Netflix. It’s a good option for P2P filesharers. Torrenting traffic is allowed on all servers. The company is based in the US but has a strict no logs policy.
Thankfully, there's a workaround for this problem. Instead of using the VPN app from the company from which you've purchased a subscription, you can download the standalone OpenVPN app. Open it, and you can enter your subscription information from the VPN company you've decided to work with. The OpenVPN app will then connect to the VPN company's servers using our preferred protocol.