Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
Some combination of the above. Odds are, even if you’re not one of these people more often than not, you’re some mix of them depending on what you’re doing. In all of these cases, a VPN service can be helpful, whether it’s just a matter of protecting yourself when you’re out and about, whether you handle sensitive data for your job and don’t want to get fired, or you’re just covering your own ass from the MPAA.
ExpressVPN is incredibly fast and super secure, and it can unblock just about any site or service on the internet - including Netflix, Hulu, BBC, and more - with impressive streaming capabilities. It offers servers in over 90 countries, and the 24/7 live chat support is one of the friendliest and most professional. ExpressVPN gives a strong fight to NordVPN, while other VPNs lag behind.
In 2011, a LulzSec hacker was arrested for his involvement with an attack on the Sony Pictures website. Cody Kretsinger used HideMyAss VPN to conceal his identity, but the company complied with a court order to hand over evidence that led to his arrest. This occurred in spite of the company’s pledge not to keep any logs of user activity. HMA says it does not log the contents of its users’ internet traffic, but it does keep detailed metadata logs that include users’ real IP addresses, which was enough to charge Kretsinger with a crime.
CyberGhost has more than 1100 Servers worldwide in 50 countries, making it easy for users to find a fast and secure connection. It does not collect any user data and all traffic information are protected by 128-encryption. Speed is fairly fast, allowing users to stream content, download files and do online shopping. The service comes in three plans, a one-month plan, a six-month plan or an annual package.
IPVanish operates hundreds of servers in 60 countries, including 12 in APAC. It owns all of its own physical servers resulting in some of the fastest download speeds available from any VPN. Those speeds cannot be put toward streaming Netflix, however, as IPVanish is currently not able to unblock Netflix. It’s a good option for P2P filesharers. Torrenting traffic is allowed on all servers. The company is based in the US but has a strict no logs policy.
Windows remains the default computing platform, and is by far the well-supported platform by VPN services. Windows users always enjoy the full range of features on offer, and all but the most fledgling VPN company offers a custom Windows VPN client. Unsurprisingly, our pick of BestVPN services on this page exactly mirrors that on our best VPNs for Windows page.
Using a VPN can also let you appear to be anywhere in the world that has a VPN server to connect with, allowing the streaming of content in unapproved places. While traveling in China, Azerbaijan and other places, I’ve logged onto a US-based VPN server to watch Hulu and Netflix programs rather than the hotel’s lame pay-per-view movies. To the servers, I appeared to be in the U.S. and able to stream content.
A mix of features and price make a good VPN, but plenty of bad VPNs masquerade as good ones. Look for articles written by trustworthy sources that discuss the merits of each service based on its features, versus simple rundowns and user testimonials, which are almost always polluted by a combination of fanatical users and corporate bootstrapping in attempt to get their names out to potential customers.
Thankfully, there's a workaround for this problem. Instead of using the VPN app from the company from which you've purchased a subscription, you can download the standalone OpenVPN app. Open it, and you can enter your subscription information from the VPN company you've decided to work with. The OpenVPN app will then connect to the VPN company's servers using our preferred protocol.
The problem? The best free VPN doesn’t necessarily mean the best paid VPN. It certainly doesn’t mean the best value for money. Many free providers offer expensive plans with second-rate features, while other services don’t have a free trial but offer cheaper plans with better features. Sticking with your now-familiar provider could mean you end up paying more for less, and settling for a second-rate service instead of a top VPN.
They even offer the most generous simultaneous connection count, with six simultaneous connections through their network, where everyone else offers five or fewer. NordVPN's network isn't as large as some of their competitors, so if you're trying to obfuscate your tracks, you might want a company with more servers. Otherwise, this company is clearly providing a winning offering.