We also dove deeper into the desktop apps of the top-performing services. Great apps have automatic location selection, easy-to-use designs, and detailed but uncluttered settings panels. We set up each service’s Android app on a Samsung Galaxy S8 running Android 7.0 Nougat. We took into account how easy each one was to set up and connect, along with what options were available in the settings pane.
Using Wi-Fi on the Windows laptops, we timed how long it took to connect to websites, measured latency times (how long it took a server to respond), and recorded upload and download speeds with Ookla's Speedtest meter, both with and without the VPN activated. We also timed how long it took to download a large video file, both with and without VPN activation.
These services offer many ways to connect, including without the service's client software; support operating systems and devices, such as routers or set-top boxes, beyond just the "big four" operating systems (Windows, Mac, Android and iOS); have hundreds, or even thousands, of servers in dozens of countries; and generally let the user sign up and pay anonymously.
Mobile VPNs are designed and optimized to ensure a seamless user experience when devices are switching networks or moving out of coverage. It generally has a smaller memory footprint, and because of that, it also requires less processing power than a traditional VPN. Therefore, it enables your applications to run faster while the battery pack is able to last longer.
Ideally, every VPN service provider would subject itself to independent audits to verify that it logs and operates as it claims. Right now, audits aren’t common practice in the VPN industry, though there’s a push to change that. Joseph Jerome, policy counsel at the Center for Democracy & Technology, told us about that group’s efforts to bring transparency to the VPN industry: “We would like to see security audits released publicly so security researchers can review them and attest to their veracity, as well as learn from the issues being identified.” The few companies we found that currently performed these types of audits had other dismissal-worthy failings, despite their valiant efforts toward transparency. And while such reports may increase your confidence when you’re shopping, there’s no guarantee that an audit makes a VPN service trustworthy: In other industries, conflicts of interest have led auditors and rating agencies (PDF) to miss or ignore major problems.
UK FTP and HTTP performance with CyberGhost hovered just under 5MB/s (40Mbit/s). Testing endpoints in the Netherlands yielded around 7MB/s (56Mbit/s), while in the United States, we managed just 2MB/s (16Mbit/s). This is passable for standard web browsing and video streaming but could be a bottleneck if you have a fast internet connection and want to download large files while connected to your VPN. These scores are slightly slower than they were earlier in the year – remember that any speed test only provides a snapshot of a brief period of time.
The theme running throughout this service is personal security. From protected DNS queries to automatic kill switches, NordVPN wants you to know that your information won’t fall into the wrong hands. It makes sense, then, that the company also accepts Bitcoin for payments. The company has recently improved its platform support, adding in iOS and Android and thus overcoming its one weakness.
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If you’re not looking to take advantage of its Channel Bonding functionality, users still benefit from a few tools designed to ensure users have a stable connection at all times. This includes its error correction algorithm that reduces packet loss and its automated, seamless network switching that acts as a failsafe should users step out of WiFi range or their primary connection fails.
Windscribe offers unlimited device connections. Yes you heard that right! The reason is that unlike the others above on this list, it doesn't offer unlimited data. So you're limited by bandwidth and data, not by devices. You get 10GB every month, and there's a free plan also but that only allows one device. There are apps for Windows, Mac and iOS but not Android, and the service also offers browser add-ons with useful features such as ad-blocking. Short range performance (to US sites) is good, but we noticed lag with transatlantic connections. However, if you’re looking to protect the data from a whole bunch of devices - an office, perhaps, or just a smart home - the support for unlimited connections is a real stand-out feature.
Their best plan is 1-year subscription plan: $6.99 ($83.88). While their monthly price of $11.95 is at the high end of the spectrum (and they did lose a few points for that), their yearly price of $83.88 is lower than most our contenders. And yes, they also have a full 30-day refund policy. NordVPN also offers a dedicated IP option, for those looking for a different level of VPN connection. They do offer $2.99/month (75% discount) for a 3-year plan .