That all-too-common attitude to the safety and privacy of personal data creates an enormous risk when it comes to online security. Public Wi-Fi networks, which are ubiquitous and convenient, are unfortunately also extremely convenient for attackers who are looking to compromise your personal information. How do you know, for example, that "starbucks_wifi_real" is actually the Wi-Fi network for the coffee shop? Anyone could have created that network, to lure victims into disclosing personal information. In fact, a popular security researcher prank is to create a network with the same name as a free, popular service and see how many devices will automatically connect because it appears safe.
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
Subscription VPN Providers usually take your privacy a bit more seriously, since you’re paying for the service. It’s unusual for them to show ads, although whether they do logging or store data about your usage varies from company to company. They usually offer free trials so you can give the service a shot first, but remember: just because you’re paying for a service doesn’t mean you shouldn’t do your homework.
While individuals are ultimately responsible for the information they share, having an extra layer of protection is highly recommended. We’re delighted that NordVPN has become our first official cyber security partner. With so much information constantly shared online, we’re committed to introducing greater levels of protection to secure the confidential data of our fans.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
The country connections, meanwhile, matter most to those who want to spoof their location; however, non-spoofers should also make sure there are connections in their home country. If you live in Los Angeles, for example, and want access to American content, then you’ll need a VPN that provides U.S. connections. It won’t work to try and watch Amazon Prime Video over a Dutch VPN connection, because as far as Hulu’s concerned your computer is in the Netherlands.
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Obfuscation – Obfuscation is a key feature if you are using a VPN in China, schools, work networks, or anywhere that VPNs may be blocked. However, if you are not in a restricted network situation, obfuscation is generally not necessary and may impact performance. (See the best VPN for China guide for a great selection of VPNs with built-in obfuscation features.)
We tested Private Internet Services using its Windows installer, which configures the VPN protocols and provides a simple utility in the task bar to turn the VPN connection on and off. While the interface was spartan, performance was excellent. Our test system consistently maintained over 110 Mb/s download and 19 Mb/s upload speeds with the VPN connection turned on, very close to our usual 125 Mb/s download and 20 Mb/s upload speeds.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.