One of the platform’s notable features is its ability to provide fast connection speeds. VPN software are known to reduce Internet speeds significantly, but with SaferVPN, you won’t even notice any speed reduction. The service also allows multiple user accounts at both personal and business levels. Customer support is available 24/7, which include email, tickets, live chats and a comprehensive knowledge base.
VPN services are entirely legal and legitimate in most countries. It's completely legal to mask your IP address and encrypt your internet traffic. There is nothing about using a VPN that's illegal and VPN services themselves do not and cannot do anything illegal. The only thing that's illegal is if you were to break the law while using a VPN - for instance if you were to infringe on someone's copyright. But that's the action of infringement that's illegal, not the use of the VPN.
Though PIA doesn’t list its leadership on its website, that information isn’t hard to find. The founder, Andrew Lee, has been interviewed by Ars Technica; the CEO, Ted Kim, is also on the record; and privacy activist and Pirate Party founder Rick Falkvinge is listed as Head of Privacy on the company’s blog. PIA can also point to court records showing that when approached by law enforcement for detailed records, the company had nothing to provide. PIA boasts a huge network of servers and locations around the world, and though the PIA app isn’t as polished as those of some competitors, it is easy to use. Like our top pick, IVPN, its iOS app also added OpenVPN support in mid-2018. But in our speed tests, PIA was just okay, not great. When we averaged and ranked all of our speed tests, PIA came in fifth, behind our top picks as well as OVPN and ExpressVPN.
Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
Every service we tested accepts payment via credit card, PayPal, and Bitcoin. That’s plenty of options for most people, and you can always use a prepaid debit card if you don’t want your billing information tied to your VPN account. IVPN and OVPN are the only ones to accept cash payment through the mail, if you really don’t want to make a payment online. Private Internet Access and TorGuard accept gift cards from other companies—IVPN doesn’t, but that option isn’t worth the additional hassle for many people when other secure, private methods are available.
Price-wise, Norton WiFi Privacy is pretty generous, too. A one-year subscription (for one device only), costs just £19.99 for the first year, and a 5-connection account costs £29.99 per year. However, the price jumps up after the first year, to £39.99 for 1 device and £59.99 for 5 devices. That’s still better than some, mind, but you may want to disable auto renewal, just in case.
Computer and software providers work hard to make sure that the devices you buy are safe right out of the box. But they don't provide everything you'll need. Antivirus software, for example, consistently outperforms the built-in protections. In the same vein, VPN software lets you use the web and Wi-Fi with confidence that your information will remain secure. It's critically important and often overlooked.
One of the most common types of VPNs used by businesses is called a virtual private dial-up network (VPDN). A VPDN is a user-to-LAN connection, where remote users need to connect to the company LAN. Another type of VPN is commonly called a site-to-site VPN. Here the company would invest in dedicated hardware to connect multiple sites to their LAN though a public network, usually the Internet.
The IVPN app’s default settings are great for most people, who should be happy just smashing the Connect button and not fiddling with settings. The desktop app defaults to a secure OpenVPN connection with AES 256-bit encryption (what we consider the standard at this point), and the mobile app can (and should) be toggled to OpenVPN as well. Our budget pick, TorGuard, defaults to the weaker (but also acceptable) AES 128-bit encryption unless you manually change it, and hasn’t added OpenVPN support on its iOS app.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Trusting a VPN is a hard choice, but IVPN’s transparency goes a long way toward proving that its customers’ privacy is a priority. Founder and CEO Nick Pestell answered all our questions about the company’s internal security, and even described the tools the company used to limit and track access to secure servers. The top VPN services gave us a variety of answers to these questions, some of which were frustratingly vague. ExpressVPN was the only other company to outline these controls and assure us that these policies were well-documented and not half-practiced.
Along with securing your private information and activity online, a VPN for home is a great way to stream your favorite TV shows and movies. When using a VPN, you can be sure that your online activity is secure and private, so you can simply enjoy your TV show or movie. Be sure to choose the best home VPN for your needs, such as one that works well with Windows, to help make movie and TV show streaming a possibility for you.
As we previously noted, we don’t recommend relying on our picks to get around geographic restrictions on copyrighted content. The practice is likely illegal, and it violates the terms of service of your ISP, VPN, and content provider. On top of that, it often doesn’t work—we couldn’t access Netflix over any of the services we tried, and of the four streams we loaded on BBC iPlayer, only two worked a few days later.
Whereas most providers say they log nothing, that’s not always the case. Some record very little data like the day you subscribed, the amount of data you’ve consumed, and delete those logs when you end the session. Other providers log your IP address, the servers you used, and store those logs. If they’re based in the US, UK or any other country with data retention laws, they can be compelled to hand over that data to law enforcement.
Some combination of the above. Odds are, even if you’re not one of these people more often than not, you’re some mix of them depending on what you’re doing. In all of these cases, a VPN service can be helpful, whether it’s just a matter of protecting yourself when you’re out and about, whether you handle sensitive data for your job and don’t want to get fired, or you’re just covering your own ass from the MPAA.
Dang, "complete BS service" is pretty harsh. We did see some positive comments from users mentioning that they didn't have these problems. Others also mentioned that it's a good idea to test out every VPN service with a money-back guarantee just to see how they work, because why not? Unless you're in China — CyberGhost servers are apparently not the greatest there. Get one month for $12.99, one year for $5.25/month, two years for $3.69/month, or three years for $2.50/month. (There is a free version, but Reddit users warn to not even think about it.)
PureVPN has servers in more than 140 countries and can be very inexpensive if you pay for two years up front. It also lets you "split-tunnel" your service so that some data is encrypted and other data isn't. But PureVPN was at or near the back of the pack in almost all of our 2017 performance tests. In October 2017, the U.S. Department of Justice disclosed in a criminal complaint that PureVPN had given the FBI customer logs in reference to a cyberstalking case, which kind of negates the entire point of using a VPN.
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We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
If you need a more affordable VPN than our top pick and don’t have an Apple device—or if you need ChromeOS support—we recommend TorGuard. Its apps aren’t as simple or user-friendly, but TorGuard is a good option for more tech-savvy people or those willing to spend a little more time fiddling with an app. TorGuard’s CEO has built trust by talking with media outlets (including us) and detailing the company’s commitment to a service built around a lack of activity logs. Though the apps aren’t as easy to use as our top pick, the connections were the fastest of any we tested and the company has more than twice as many server locations.
It's important to note that installing a VPN on one device will only protect that device. If you want your media streamer (say an Amazon Fire TV Stick) to use the VPN connection, you'll either need to try and install a VPN app on it, look for VPN settings where you can enter your account details, or install an app for your router that'll cover all devices connected to it. Find out more in our article on how to use a VPN with a Fire TV Stick.
A Virtual Private Network is a connection method used to add security and privacy to private and public networks, like WiFi Hotspots and the Internet. Virtual Private Networks are most often used by corporations to protect sensitive data. However, using a personal VPN is increasingly becoming more popular as more interactions that were previously face-to-face transition to the Internet. Privacy is increased with a Virtual Private Network because the user's initial IP address is replaced with one from the Virtual Private Network provider. Subscribers can obtain an IP address from any gateway city the VPN service provides. For instance, you may live in San Francisco, but with a Virtual Private Network, you can appear to live in Amsterdam, New York, or any number of gateway cities.
Speed-wise, when connected to VPNHub’s UK and Netherlands endpoints, our FTP and HTTP downloads came in at around 10MB/s (80Mbit/s). Connecting to U.S. endpoints gave us 4.8MB/s (38.4Mbit/s) via FTP and 4.2MB/s (33.6Mbit/s) via HTTP. While that’s good enough for everyday browsing and streaming, your results may vary – we connected to U.S Netflix no problem, but, as with many VPNs on this list, BBC iPlayer promptly showed us the door.
A proxy server is another way to conceal your real location. By transferring data through a proxy server the data appears to be going to that server, not you - so for example if you’re in the US and the proxy is in Switzerland, the website or service will think it’s talking to a machine in Switzerland. The main difference is that VPNs protect all your traffic while proxies tend to be limited to specific types of data, such as peer to peer networking or web browsing.
This is when the VPN uses a gateway device to connect to the entire network in one location to a network in another location. The majority of site-to-site VPNs that connect over the internet use IPsec. Rather than using the public internet, it is also normal to use career multiprotocol label switching (MPLS) clouds as the main transport for site-to-site VPNs.