Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
TorGuard is incorporated in St. Kitts and Nevis, and operates out of offices mostly in the US. But most people shouldn’t be worried about the legal jurisdiction of their VPN’s offices—we detail the reach of government surveillance above. In short, we think a privacy-focused VPN with public leadership that can be trusted not to collect information about their customers is a better choice in any country, rather than an opaque company run from the most liberty-ensuring country on the planet.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
NordVPN has a lot of excellent feature members love. For example, you get top of the line security features from this company including a kill switch that automatically shuts down your session when the connection is not secure. You can choose between a single app kill switch or a full system kill switch, too. NordVPN also offers IP hiding, so your identity is safe with them. Don’t forget the double VPN servers that encrypt your data twice for added security.
Using a VPN is a little trickier for ChromeOS users, however. While Google has worked to make it easier to use a VPN with a Chromebook or Chromebox, it's not always a walk in the park. Our guide to how to set up a VPN on a Chromebook can make the task a bit easier, however. In these cases, you might find it easier to install a VPN plug-in for the Chrome browser. This will only secure some of your traffic, but it's better than nothing.
IVPN excels at trust and transparency, the most important factors when you’re choosing a virtual private network. After interviewing IVPN’s CEO, we’re convinced that IVPN is dedicated to its promises not to monitor or log customer activity. But a trustworthy VPN is only as good as its connections, and in our tests IVPN was stable and fast. IVPN apps are easy to set up and use with secure OpenVPN connections on Windows, macOS, Android, iOS, plus a few other platforms. Extra features like automatic-connection rules and kill switches to block data on unsecured connections add protection and value that make it worth a slightly higher price than some competitors.
When you browse the web while connected to a VPN, your computer contacts the website through the encrypted VPN connection. The VPN forwards the request for you and forwards the response from the website back through the secure connection. If you’re using a USA-based VPN to access Netflix, Netflix will see your connection as coming from within the USA.
Speed-wise, Avast SecureLine did well in our European speed tests, with us recording over 9.83MB/s (78.64Mbit/s) in our file transfer tests to the Netherlands. Its US performance was a little below average but still decent at 3.22MB/s (25.76Mbit/s), although UK performance was a bit slower than in our last round of tests, at 6.5MB/s (52Mbit/s) via FTP and 5.8MB/s (46.4Mbit/s) for an HTTP download.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
It was chosen as an Editors' Choice at PCMag, where the site concluded its review with this: "Private Internet Access is easy to recommend, but only with an asterisk. Yes, it's incredibly robust with powerful tools and an extensive network of VPN servers across the world. It also has a strong privacy stance when it comes to protecting customer information. And it's incredibly simple, but (and this is the asterisk) it's also stripped to the bone in terms of interface."
VPN technology was developed as a way to allow remote users and branch offices to securely access corporate applications and other resources. To ensure safety, data travels through secure tunnels, and VPN users must use authentication methods -- including passwords, tokens or other unique identification procedures -- to gain access to the VPN server.
A VPN client is software that runs on your device in order to securely connect it to a VPN server. All major platforms (Windows, macOS, Android, iOS, and Linux) come with a built-in VPN client that can be configured manually, although OpenVPN always requires a third party client to be installed. Most VPN services now offer custom clients and apps, which are the easiest way to use their service as they come pre-configured with all the correct settings. They also typically offer a range of funky and useful features that are not available by simply manually configuring the built-in VPN client. To clear up any confusion, a ''VPN client'' and a ''VPN app'' are exactly the same thing. Traditionally, the word client is used for desktop software and the word app for mobile software, but it is becoming increasingly common to talk about VPN apps on the desktop. The terms are interchangeable.
Speed-wise, when connected to VPNHub’s UK and Netherlands endpoints, our FTP and HTTP downloads came in at around 10MB/s (80Mbit/s). Connecting to U.S. endpoints gave us 4.8MB/s (38.4Mbit/s) via FTP and 4.2MB/s (33.6Mbit/s) via HTTP. While that’s good enough for everyday browsing and streaming, your results may vary – we connected to U.S Netflix no problem, but, as with many VPNs on this list, BBC iPlayer promptly showed us the door.
Wi-Fi attacks, on the other hand, are probably far more common than we'd like to believe. While attending the Black Hat convention, researchers saw thousands of devices connecting to a rogue access point. It had been configured to mimic networks that victim's devices had previously connected to, since many devices will automatically reconnect to a known network without checking with the user. That's why we recommend getting a VPN app for your mobile device to protect all your mobile communications. Even if you don't have it on all the time, using a mobile VPN is a smart way to protect your personal information.
Since we're living in a connected world, security and privacy are critical to ensure our personal safety from nefarious hacks. From online banking to communicating with coworkers on a daily basis, we're now frequently transferring data on our computers and smartphones. It's extremely important to find ways of securing our digital life and for this reason, VPNs have become increasingly common.