The problem? The best free VPN doesn’t necessarily mean the best paid VPN. It certainly doesn’t mean the best value for money. Many free providers offer expensive plans with second-rate features, while other services don’t have a free trial but offer cheaper plans with better features. Sticking with your now-familiar provider could mean you end up paying more for less, and settling for a second-rate service instead of a top VPN.
In late November 2018, the Australian Parliament passed the Copyright Amendment to the Copyright Act. This amendment forces ISPs to block proxy and mirror sites—duplicates of censored torrent sites that show up after the original site is blocked—without the need for multiple court orders. Second, the new law will force search engines like Google to remove or demote links to infringing sites, as well as their proxies and mirrors.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Since we're living in a connected world, security and privacy are critical to ensure our personal safety from nefarious hacks. From online banking to communicating with coworkers on a daily basis, we're now frequently transferring data on our computers and smartphones. It's extremely important to find ways of securing our digital life and for this reason, VPNs have become increasingly common.
Borders still exist on the web, in the form of geographic restrictions for streaming content. The BBC iPlayer, for example, lets UK residents watch the Beeb to their heart's content. The rest of the world, not so much. But if you were to select a VPN server in the UK, your computer's IP address would appear to be the same as the server, allowing you to view the content.
Welcome to the CNET 2019 Directory of VPN providers. In this directory, we're taking a look at a few of the very best commercial VPN service providers on the Internet like CyberGhost, IPVanish, Hotspot Shield, Private Internet Access and others. Rather than looking at the wide range of free providers, which often have a lot of limits (and dubious loyalties), we are looking at those vendors who charge a few bucks a month, but put your interests first, rather than those of shadowy advertisers and sponsors. Our VPN rankings are based more than 20 factors including number of server locations, client software, dedicated and dynamic IP, bandwidth caps, security, logging, customer support and price.