The service supports Windows, Mac, Android and iOS devices, but manual connection through Linux, BlackBerry, Boxee Box, HP WebOS or DD-WRT is also possible. It likewise allows users to use up to five devices using the account. PureVPN’s proprietary gigabit network ensures uptime and extremely fast speeds. It offers unlimited bandwidth, which is ideal for users who like video streaming or playing online games.
You can pay for a Windscribe subscription with bitcoin, and you don't even have to provide an email address. The service is based in Canada, which may appeal to users wary of U.S. authorities. The only feature lacking is a kill switch to stop all internet activity if the VPN connection is lost while in use, but Windscribe argues that its built-in firewall prevents data leakage.
Though PIA doesn’t list its leadership on its website, that information isn’t hard to find. The founder, Andrew Lee, has been interviewed by Ars Technica; the CEO, Ted Kim, is also on the record; and privacy activist and Pirate Party founder Rick Falkvinge is listed as Head of Privacy on the company’s blog. PIA can also point to court records showing that when approached by law enforcement for detailed records, the company had nothing to provide. PIA boasts a huge network of servers and locations around the world, and though the PIA app isn’t as polished as those of some competitors, it is easy to use. Like our top pick, IVPN, its iOS app also added OpenVPN support in mid-2018. But in our speed tests, PIA was just okay, not great. When we averaged and ranked all of our speed tests, PIA came in fifth, behind our top picks as well as OVPN and ExpressVPN.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
When we test VPNs, we generally start with the Windows client. This is often the most complete review, covering several different platforms as well as the service's features and pricing in depth. That's purely out of necessity, since most of our readers use Windows (although this writer is currently using a MacBook Air). We currently use a Lenovo ThinkPad T460s laptop running the latest version of Windows 10. We periodically upgrade to a newer machine, in order to simulate what most users experience.
A remote-access VPN uses public infrastructure like the internet to provide remote users secure access to their network. This is particularly important for organizations and their corporate networks. It's crucial when employees connect to a public hotspot and use the internet for sending work-related emails. A VPN client, on the user's computer or mobile device connects to a VPN gateway on the company's network. This gateway will typically require the device to authenticate its identity. It will then create a network link back to the device that allows it to reach internal network resources such as file servers, printers and intranets, as if it were on the same local network.
There are different levels of security protocols, each with its own level of security and features. Some of the most common are IPSec, L2TP, IKEv2, OpenVPN, and PPTP. OpenVPN is a newer technology, but it is highly configurable and easily bypasses firewalls in any country. L2TP isn’t capable of encryption; it instead creates a tunnel, and it should be paired with IPSec, which takes care of encryption. PPTP is a protocol that has been around since the mid-1990s, but because it does not encrypt, you will want to be sure to use another protocol with it that covers encryption. IKEv2 is an IPSec-based tunneling protocol that will reestablish a VPN connection if a user temporarily loses Internet connection.
Some VPN services will limit the total amount of data you can send and receive, either in one connection session or over the period of a month. Other VPN services will limit the speed of the data, effectively sharing less of their pipe with you than might be optimal. That could slow your browsing experience to a crawl or completely prevent you from watching streaming video.
Tunneling protocols can operate in a point-to-point network topology that would theoretically not be considered as a VPN, because a VPN by definition is expected to support arbitrary and changing sets of network nodes. But since most router implementations support a software-defined tunnel interface, customer-provisioned VPNs often are simply defined tunnels running conventional routing protocols.
In our review of IPVanish, I gave a four-star rating for its strong encryption, excellent performance, and a large set of servers. While it is based in the U.S., the company promises to keep no logs other than payment information, which you can also avoid by paying with Bitcoin. IPVanish has more than 40,000 unique IP addresses on more than 1,000 servers spread out over more than 60 countries, meaning you get some serious diversity. There's no limit to how many times you can switch servers, allowing you to move around until you find the absolute best. Toss in a kill switch, IPv6 and DNS leak protection, and manual port selection, and this becomes a very attractive option. Yearly plans start at about $6 per month, while monthly plans start at about $10.
A VPN client is software that runs on your device in order to securely connect it to a VPN server. All major platforms (Windows, macOS, Android, iOS, and Linux) come with a built-in VPN client that can be configured manually, although OpenVPN always requires a third party client to be installed. Most VPN services now offer custom clients and apps, which are the easiest way to use their service as they come pre-configured with all the correct settings. They also typically offer a range of funky and useful features that are not available by simply manually configuring the built-in VPN client. To clear up any confusion, a ''VPN client'' and a ''VPN app'' are exactly the same thing. Traditionally, the word client is used for desktop software and the word app for mobile software, but it is becoming increasingly common to talk about VPN apps on the desktop. The terms are interchangeable.
We tested NordVPN and found that it works well with Netflix and other streaming services that block most other VPNs. It is compatible with all devices, does not retain logs, and offers a 30-day money-back guarantee (it's real, we checked). With a price so low, it's no wonder NordVPN is the most popular VPN out there, used by technology experts all around the world.
When purchasing VPN service from a provider, consider how much you want to pay. Some VPN hosts (such as Open VPN) do offer free services; however, they can be limited in their options. Since there are many competing VPN services, take the time to compare several different hosts by prices and the previously mentioned services they offer. You may be able to get all the services you want and need at a host with a cheaper cost than at another host.
A mix of features and price make a good VPN, but plenty of bad VPNs masquerade as good ones. Look for articles written by trustworthy sources that discuss the merits of each service based on its features, versus simple rundowns and user testimonials, which are almost always polluted by a combination of fanatical users and corporate bootstrapping in attempt to get their names out to potential customers.
The client is uniform across every device I have used (Windows, Android, and Amazon FireOS). I would like to say I was quite happy that ExpressVPN is one of the few VPNs (that seem trustworthy) that actually had a client in the Amazon App Store for the Fire tablets. No more need for sideloading, manual updates, or sketchy OpenVPN clone clients. At first the speeds weren't the greatest on the "Smart Location" server (New York). These speeds capped at about 12Mbps down and 10Mbps up. I have 150Mbps/15Mbps service. After hunting for other servers I found a few that provide roughly 60Mbps/15Mbps service throughout the US and Canada. DNS Leak tests were successful in that I am not leaking.
The main group of countries that can share information freely is called the Five Eyes. They come from the UKUSA agreement that, although began back in 1941, was only made public knowledge in 2005. The agreement is between Australia, Canada, New Zealand, the United Kingdom and the United States, hence the name Five Eyes. Those countries have agreed to collect, analyse and share information between each other, and much of this intelligence is believed to be related to internet activity these days.
Setting up a Virtual Private Network is a straightforward process. It's often as simple as entering a username and sever address. The dominant smartphones can configure Virtual Private Networks using PPTP and L2TP/IPsec protocols. All major operating systems can configure PPTP VPN connections. OpenVPN and L2TP/IPsec protocols require a small open source application (OpenVPN) and certificate download respectively.
Even TunnelBear's network performance and pricing are just about average compared to other services we've reviewed, except that you can pay with literal jars of honey. The company takes security and privacy seriously, explaining its policies and protocols in plain English, and you can read the results of two third-party security audits on the company website.
IPVanish has a clear no-logging policy and is based in the USA, which doesn’t legally require logging of user activity. By the same token, there’s few data protection requirements and, in 2016, when it was owned by its previous parent company Highwinds, IPVanish handed over detailed connection information for use as evidence by the US Department of Homeland Security, even though it claimed to keep no logs at the time. Current owner StackPath says it intends to honour its no logging policy, but it’s not clear whether any technical changes have been implemented to ensure this.
Free VPN Providers are more likely to log your activities and serve contextual ads while you’re connected. They’re also more likely to use your usage habits to tailor future ads to you, have fewer exit locations, and weak commitments to privacy. They may offer great features, but if logging and privacy are important to you, you may want to avoid them. However, if you just need quick, painless security while traveling on a budget, they’re a great option.
ExpressVPN is based in the British Virgin Islands which, although a British Overseas Territory, isn’t beholden to the strict data retention laws of the UK’s Investigatory Powers Act. If you’re after anonymous payment options, you can buy your subscription with bitcoin if you wish – and if you don’t want to, then ExpressVPN has a clearly stated no-logging policy. This has been put to the test by the Turkish authorities, who seized endpoint servers last December, and found no logs.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.