We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
Indians are living in different countries all over the world. Not to mention, India itself is one of the biggest tourist attractions. If you are travelling to India or you are an Indian living in abroad, in both cases, India VPN is your ultimate need. Protect your identity on Indian WiFi hotspots and enjoy Bollywood channels safely through hide.me’s new Indian servers – Best India VPN in town.
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
While a VPN can protect your privacy online, you might still want to take the additional step of avoiding paying for one using a credit card, for moral or security reasons. Several VPN services now accept anonymous payment methods such Bitcoin, and some even accept retailer gift cards. Both of these transactions is about as close as you can get to paying with cash for something online. That Starbucks gift card may be better spent on secure web browsing than a mediocre-at-best latte.
Many VPN services claim that if you pay their fee, they'll provide you unlimited data transmission and won't throttle your speeds. Generally, this is true, but I'll give you my standard official "unlimited" warning: It's been my experience that when a vendor says something is "unlimited," it's almost always limited. Somewhere, there will be a note in the fine print or terms of service that allows the vendor to limit you in some way. It pays to read those agreements.
One of the most important factors when you’re choosing a VPN provider is also the hardest to quantify: trust. All your Internet activity will flow through this company’s servers, so you have to trust that company more than the network you’re trying to secure, be it a local coffee shop’s Wi-Fi, your campus Internet connection, your corporate IT network, or your home ISP. In all our research, we came across a lot of gray areas when it came to trusting a VPN, and only two hard rules: Know who you’re trusting, and remember that security isn’t free.
A “kill switch” goes by many names, but the term describes VPN software that shuts off all network traffic in and out of your computer if the encrypted connection fails. A hiccup in your Wi-Fi or even with your ISP can cause a VPN to disconnect, and if you then maintain an unsecure connection—especially if the VPN software doesn’t alert you that it’s no longer protecting your traffic—that wipes out all the benefits of your VPN. We considered kill switches to be mandatory. And although we looked for apps that made it easy to add rules about when to activate kill switches, we considered special config files or manual firewall tweaks to be too complex. (iOS doesn’t support any kill-switch features; we address a few iOS-specific problems that apply to all VPN services in a separate section.)
Cost: This VPN service comes in three plans: Basic, Pro, and Premier, any of which can be purchased on a six month, one year, two-year, or three-year basis. The premier plan is $5.83 /month if you pay all 36 months up front, the professional plan is $4.44/month if you buy all three years at once, and the basic plan is $3.06/month for three years. Basic also lets you pay monthly, for $5.99/month.
Early data networks allowed VPN-style connections to remote sites through dial-up modem or through leased line connections utilizing Frame Relay and Asynchronous Transfer Mode (ATM) virtual circuits, provided through networks owned and operated by telecommunication carriers. These networks are not considered true VPNs because they passively secure the data being transmitted by the creation of logical data streams. They have been replaced by VPNs based on IP and IP/Multi-protocol Label Switching (MPLS) Networks, due to significant cost-reductions and increased bandwidth provided by new technologies such as digital subscriber line (DSL) and fiber-optic networks.
Since we first recommended IVPN in the spring of 2018, the company has added automatic server selection to its desktop applications, bringing it in line with other top-performing VPN apps. Alternatively, when you click on the location at the bottom of the app, you’ll see a list of all of the global IVPN server locations, color coded by speed. At the top of the list is an option to connect to the fastest one, and once selected, the app remembers your preference through future disconnects and reboots. You can also use IVPN’s multihop servers to route your traffic through two VPN servers—a feature unique to IVPN among the services we tested—though we don’t think this step is necessary for most people, given the slower speeds you’ll likely experience.
The IVPN app’s default settings are great for most people, who should be happy just smashing the Connect button and not fiddling with settings. The desktop app defaults to a secure OpenVPN connection with AES 256-bit encryption (what we consider the standard at this point), and the mobile app can (and should) be toggled to OpenVPN as well. Our budget pick, TorGuard, defaults to the weaker (but also acceptable) AES 128-bit encryption unless you manually change it, and hasn’t added OpenVPN support on its iOS app.
NordVPN operates servers in over 50 countries with 12 in Asia Pacific. Torrenting is allowed on all servers. It’s on par with ExpressVPN when it comes to unblocking streaming services. It can bypass the Netflix proxy firewall in the US and Australia alike. It keeps zero logs of any kind and is based in Panama, where it is not subject to any data retention laws. NordVPN also offers special servers optimized for privacy and high-speed downloads, such as ultra-fast streaming, double hop VPN, Tor over VPN, and anti-DDoS.
Some combination of the above. Odds are, even if you’re not one of these people more often than not, you’re some mix of them depending on what you’re doing. In all of these cases, a VPN service can be helpful, whether it’s just a matter of protecting yourself when you’re out and about, whether you handle sensitive data for your job and don’t want to get fired, or you’re just covering your own ass from the MPAA.
To narrow the hundreds of VPN providers down to a manageable list, we first looked at reviews from dedicated sites like vpnMentor and TorrentFreak, research and recommendations from noncommercial sources such as That One Privacy Site and privacytools.io, and user experiences and tips on various subreddits and technology-focused websites like Lifehacker and Ars Technica. We settled on 32 VPNs that were repeatedly recommended. From there, we dug into the details of how each one handled issues from technology to subscriptions:
Most VPN services allow you to connect up to five devices with a single account. Any service that offers fewer connections is outside the mainstream. Keep in mind that you'll need to connect every device in your home individually to the VPN service, so just two or three licenses won't be enough for the average nested pair. Note that many VPN services offer native apps for both Android and iOS, but that such devices count toward your total number of connections.
It usually relies on either Internet Protocol Security (IPsec) or Secure Sockets Layer (SSL) to secure the connection. However, SSL VPNs can also be used to supply secure access to a single application, rather than an entire internal network. Some VPNs also provide Layer 2 access to the target network; these will require a tunneling protocol like PPTP (Point-to-Point Tunneling Protocol) or L2TP (Layer 2 Tunneling Protocol) running across the base IPsec connection.