Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
A VPN can protect your devices, including desktop computer, laptop, tablet, and smart phone from prying eyes. Your devices can be prime targets for cybercriminals when you access the internet, especially if you’re on a public Wi-Fi network. In short, a VPN helps protect the data you send and receive on your devices so hackers won’t be able to watch your every move.
The client is uniform across every device I have used (Windows, Android, and Amazon FireOS). I would like to say I was quite happy that ExpressVPN is one of the few VPNs (that seem trustworthy) that actually had a client in the Amazon App Store for the Fire tablets. No more need for sideloading, manual updates, or sketchy OpenVPN clone clients. At first the speeds weren't the greatest on the "Smart Location" server (New York). These speeds capped at about 12Mbps down and 10Mbps up. I have 150Mbps/15Mbps service. After hunting for other servers I found a few that provide roughly 60Mbps/15Mbps service throughout the US and Canada. DNS Leak tests were successful in that I am not leaking.
A recent FTC complaint alleges Hotspot Shield has been hijacking HTTP requests for e-commerce sites and directing users to affiliate sites instead. If true, that would be an unforgivable abuse of users’ trust. Hotspot Shield is already known for the shady practice of inserting tracking cookies and advertisements into users browsers whenever they use the service, which clearly defeats the purpose of using a VPN. Hotspot Shield is primarily a free service but also has a premium tier. We suggesting keeping your distance from both.
Using a VPN will prevent most kinds of DNS attacks that would redirect you to a phishing page, but a regular old page made to look like a legit one in order to trick you into entering your data can still work. Some VPNs, and most browsers, are pretty good about blocking phishing pages, but this attack still claims too many victims to be ignored. Use common sense and be sure to verify that websites are what they say they are by looking carefully at the URL and always visiting HTTPS sites.
Natively on your operating system with the built-in VPN functionality (no apps required). Many operating systems natively support VPNs: Windows, Mac OS, Android, and iOS. To use this you will need to import your VPN’s configuration files onto your device. This will use the IPSec/IKEv2 or IPSec/L2TP protocols, rather than OpenVPN, since OpenVPN can only be used through apps. (PPTP is also sometimes supported, but this VPN protocol is not recommended due to security vulnerabilities.)
A VPN allows a user to securely access private networks with complete peace of mind. Whether you want a VPN in a country like South Africa for example, or in any other country, in the modern age, everything is possible. It has similarities to a firewall, except that a VPN disguises your IP address, so you are untraceable. By changing your IP address a top VPN like IPVanish ensures that if anyone is spying on you, they will not see your correct geographic location. VPNs use a combination of encryption protocols and dedicated connections; therefore, even if a hacker tries to access some of your data, they would be unable to read due to it being encrypted. With this level of encryption and security, you can always be sure that you are browsing anonymously with your VPN.
Hands down, ExpressVPN is the number one most highly-acclaimed VPN service on the market, and it’s no secret why. With a massive amount of servers, great deals, and superior quality service, ExpressVPN blows the competition clear out of the water. In case you’re a see it to believe it kind of shopper, ExpressVPN lets you test drive the service with its 30-day money-back guarantee. Don’t like it? You’ll get your money back, no questions asked. For real.
If you’re going to use torrents, however, life is easier if you use a VPN—especially if the network you’re on blocks torrenting. There are many VPNs among our top picks that could be used for downloading torrents, but our preferred choice is Private Internet Access. This no-frills VPN has an absolute ton of servers, good speeds, and a nice amount of country locations to remain relatively anonymous. (Read our full review.) The price is right at less than $40 a year, and its privacy policies have been tested in court. Plus, advanced users can adjust their level of encryption for data encryption, data authentication, and handshake.