Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Most Secure (Double Encrypted Data): By using a map of the world to show VPN servers, NordVPN is among the easiest security apps to use: just pick a spot and click to connect. With more than 5,200 connection points, NordVPN has servers in 62 countries, in places like Egypt, Russia and Turkey. You can use NordVPN with Windows 7, 8 and 10, Mac OSX (10.10 or newer), Android, iOS, Chrome and Linux systems as well as some routers and smart TVs. While PIA and HMA go small, NordVPN’s app can run full screen with its connection map on the right and a server list on the left. You can pick a specific server or the area’s fastest. In addition to NordVPN’s Double VPN option that encrypts data twice, Cybersec can block annoying ads as well as prevent going to malicious and phishing sites. Unlike PIA, NordVPN lets you choose your user name. With headquarters in Panama, NordVPN is beyond the reach of American spy agencies and the company doesn’t keep a log to worry about. At $12 per month or $7 a month over a year, NordVPN is expensive compared to PIA, but allows 6, not 5, simultaneous users. With NordVPN, connecting is as simple as clicking on a map.
The TorGuard Windows client was easy to install and made quick work of connecting to a VPN server, including the ability to choose a server location prior to connecting. The internet speed on our test system dropped from our usual 125 Mb/s download to 53 Mb/s, and our upload ran at 17 Mb/s compared to our usual 20 Mb/s. That’s not the best performance in our testing, but all internet services that we tested worked without a hitch, including Netflix and Amazon Prime Video.
Obfuscation – Obfuscation is a key feature if you are using a VPN in China, schools, work networks, or anywhere that VPNs may be blocked. However, if you are not in a restricted network situation, obfuscation is generally not necessary and may impact performance. (See the best VPN for China guide for a great selection of VPNs with built-in obfuscation features.)
Perfect Privacy is a 100% no logs and enforces no limits of any kind – unlimited devices and unlimited bandwidth. Their network is composed entirely of dedicated, bare-metal servers that offer fast speeds, high security, and lots of bandwidth (see real-time server bandwidth here). Like ExpressVPN, Perfect Privacy has also passed real-world tests that verified their no logging claims when one of their servers was seized in Rotterdam (customer data remained safe).
Their best plan is 1-year subscription plan: $6.99 ($83.88). While their monthly price of $11.95 is at the high end of the spectrum (and they did lose a few points for that), their yearly price of $83.88 is lower than most our contenders. And yes, they also have a full 30-day refund policy. NordVPN also offers a dedicated IP option, for those looking for a different level of VPN connection. They do offer $2.99/month (75% discount) for a 3-year plan .
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