— Windscribe now supports static residential U.S.-based IP addresses and port forwarding. The service has a new ad and tracking blocker called "R.O.B.E.R.T." There's also a new "build-a-plan" pricing scheme that charges you $1 per month per country you want to connect to, with 10GB of data per country included. Unlimited data for all the countries you choose costs another $1 per month.
Yes. Although Netflix is now available almost everywhere, some places – notably the United States – enjoy a much larger catalog of titles than everywhere else. And some people want to access regional catalogs. In theory, all you need do to watch a local version of Netflix from somewhere else is connect to a VPN server in that country. You can sign into any regional Netflix page with any active Netflix account, no matter where that account is registered. The snag is that due to pressure from its content producers, Netflix now tries to ban IP addresses that it knows belongs to VPN and proxy services. Many VPN services have found sneaky ways around this ban, but it is a cat and mouse game. Please see our best Netflix VPNs for a list of services which still work with Netflix (most of the time).
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.
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We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.
There are different levels of security protocols, each with its own level of security and features. Some of the most common are IPSec, L2TP, IKEv2, OpenVPN, and PPTP. OpenVPN is a newer technology, but it is highly configurable and easily bypasses firewalls in any country. L2TP isn’t capable of encryption; it instead creates a tunnel, and it should be paired with IPSec, which takes care of encryption. PPTP is a protocol that has been around since the mid-1990s, but because it does not encrypt, you will want to be sure to use another protocol with it that covers encryption. IKEv2 is an IPSec-based tunneling protocol that will reestablish a VPN connection if a user temporarily loses Internet connection.
NordVPN operates out of Panama, which means it has no legal obligation to record any of the activities of its users. You're free to connect to any of the 5,000+ VPN servers in 62 countries, and you can use NordVPN on up to six different devices at once. I awarded NordVPN a near-perfect score in my review, focusing on the large set of extra features, like double VPN, P2P-dedicated servers, a DNS leak resolver, and a dedicated single IP address. Grab a year subscription for about $7 a month, go short term with a $12 monthly plan, or choose one-year or six-month plans to best suit your needs.
Every service we tested accepts payment via credit card, PayPal, and Bitcoin. That’s plenty of options for most people, and you can always use a prepaid debit card if you don’t want your billing information tied to your VPN account. IVPN and OVPN are the only ones to accept cash payment through the mail, if you really don’t want to make a payment online. Private Internet Access and TorGuard accept gift cards from other companies—IVPN doesn’t, but that option isn’t worth the additional hassle for many people when other secure, private methods are available.
There are some minor disadvantages to using a dynamic IP. If someone who previously had the IP address you've been assigned did something nefarious on a service you use, it's possible that IP address might be banned. Usually, VPN providers are very careful about checking their IP addresses against blacklists, so the chances of this being a problem for you are slim.
Given the aggressive pricing and marketing of other services that don’t measure up to our picks, IVPN’s most obvious downside may look like its price: At the time of this writing, the regular price for an annual IVPN subscription is $100 (about $8 per month). Promotions regularly bringing that down to $70 to $80 per year, but some services have regular pricing of half that. But you shouldn’t pay for a VPN you can’t trust, or one so slow or confusing that you avoid using it at all. We think IVPN’s combination of trust, security, and performance is worth the price. But if it’s too expensive for your needs, consider our budget pick instead.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.