Natively on your operating system with the built-in VPN functionality (no apps required). Many operating systems natively support VPNs: Windows, Mac OS, Android, and iOS. To use this you will need to import your VPN’s configuration files onto your device. This will use the IPSec/IKEv2 or IPSec/L2TP protocols, rather than OpenVPN, since OpenVPN can only be used through apps. (PPTP is also sometimes supported, but this VPN protocol is not recommended due to security vulnerabilities.)
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If you’re not looking to take advantage of its Channel Bonding functionality, users still benefit from a few tools designed to ensure users have a stable connection at all times. This includes its error correction algorithm that reduces packet loss and its automated, seamless network switching that acts as a failsafe should users step out of WiFi range or their primary connection fails.
We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
The problem? The best free VPN doesn’t necessarily mean the best paid VPN. It certainly doesn’t mean the best value for money. Many free providers offer expensive plans with second-rate features, while other services don’t have a free trial but offer cheaper plans with better features. Sticking with your now-familiar provider could mean you end up paying more for less, and settling for a second-rate service instead of a top VPN.
VPNs can make your browsing private, but that doesn’t necessarily mean you’re anonymous. VPN services can and do log traffic (even the ones that say they don’t log do need to log some information, or they wouldn’t be able to function properly), and those logs can be requested by the authorities. Think of a VPN as being like curtains: people can’t peek through your curtains if you’ve got them closed, but curtains won’t hide your house.
However, network performance is another thing entirely. First, keep in mind that if you're using a VPN, you're probably using it at a public location. That Wi-Fi service is likely to range in performance somewhere between "meh" and unusable. So, just the fact that you're remotely working on a mediocre network will reduce performance. But then, if you connect to a VPN in a different country, the connection between countries is also likely to degrade network performance.
TorGuard is incorporated in St. Kitts and Nevis, and operates out of offices mostly in the US. But most people shouldn’t be worried about the legal jurisdiction of their VPN’s offices—we detail the reach of government surveillance above. In short, we think a privacy-focused VPN with public leadership that can be trusted not to collect information about their customers is a better choice in any country, rather than an opaque company run from the most liberty-ensuring country on the planet.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.
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