While you're connected to a VPN, all your network traffic passes through this protected tunnel, and no one—not even your ISP—can see your traffic until it exits the tunnel from the VPN server and enters the public internet. If you make sure to only connect to websites secured with HTTPS, your data will continue to be encrypted even after it leaves the VPN.
CyberGhost is transparent about its company structure, posting photos and bios on its website of everyone from the CEO to the cleaning lady, and privacy fanatics will like that the company is based in Romania rather than the U.S. But CyberGhost's full-service subscription price is among the most expensive month by month — it's far better to just pay for a year at a time.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Anti-Malware/Anti-Spyware Features: Using a VPN doesn’t mean you’re invulnerable. You should still make sure you’re using HTTPS whenever possible, and you should still be careful about what you download. Some VPN service providers—especially mobile ones—bundle their clients with anti-malware scanners to make sure you’re not downloading viruses or trojans. When you’re shopping, see if the providers you’re interested in offer anti-malware protection while you’re connected. For example, previously mentioned Hotspot Shield offers malware protection to its premium users. It may not be a dealbreaker for you, but it’s always good to have someone watching your back.
Each internet request usually results in a whole series of communication events between multiple points. The way a VPN works is by encrypting those packets at the originating point, often hiding not only the data, but also the information about your originating IP address. The VPN software on your end then sends those packets to VPN server at some destination point, decrypting that information.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
Due to licensing restrictions, iOS developers previously couldn’t implement OpenVPN connections directly inside their applications. Since that changed in mid-2018, a few providers, including IVPN and PrivateInternetAccess, have added native OpenVPN support to their apps. This makes a secure connection on any Apple device much easier than the old method that required a clunky third-party application and complicated connection profiles. Though we haven’t done performance tests on any updated iOS apps yet, our limited use of the updated IVPN app worked without any problems. Going forward, we wouldn’t consider a VPN provider that doesn’t include native OpenVPN support on iOS.
A virtual private network (VPN) gives you online privacy and anonymity by creating a private network from a public internet connection. VPNs mask your internet protocol (IP) address so your online actions are virtually untraceable. Most important, VPN services establish secure and encrypted connections to provide greater privacy than even a secured Wi-Fi hotspot.
Corporate and Exit Locations: Depending on what you’re using a VPN for, your service’s location—and the exit locations you can choose—are important to consider. If you want to get around a location restriction and watch live TV in the UK, for example, you want to make sure your VPN service provider has servers in the UK. If you’re concerned about privacy or state-sponsored snooping, you may want to pick a service operated outside of your home country. Similarly, if the service is based on the US, they’re subject to US laws, and may be forced to turn over usage data to the authorities upon request. Many people make more of this than they should (we’ve seen overseas services turn over their data to friendly governments without any hesitation repeatedly), but it’s important to make sure a VPN has servers in multiple locations—or at least the location you’re interested in—when shopping.
The best VPNs offer a solid balance of features, server location, connectivity protocols, and price. Some are great for occasional use, others are geared towards getting around the location restrictions companies put on their apps and services, and others are targeted at people who do heavy downloading and want a little privacy while they do it. Here’s what you should look for.
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Nevertheless, the point of a VPN is to remain private and to have your internet activity kept as private as possible. For that reason, we’re choosing Mullvad as the best overall VPN (see our full review of Mullvad). The company recently released an overhauled desktop client, and the VPN does a great job at privacy. Mullvad doesn’t ask for your email address, and you can mail your payment in cash if you want to. Like many other VPNs, Mullvad has a no-logging policy and doesn’t even collect any identifying metadata from your usage.
Setting up ExpressVPN and connecting to a VPN server was easy enough. Performance, when connected to the VPN server, was average at 49 Mb/s down and 16 Mb/s up, compared to our usual speeds of 125 Mb/s down and 20 Mb/s up. Netflix complained about a proxy being in use when we used the automatic configuration option, but it worked fine when we manually selected a local U.S. server. Amazon Prime Video played just fine, and our other internet tests completed without issue.
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
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Multi-hop cascades + NeuroRouting – Perfect Privacy gives you the ability to create multi-hop VPN cascades across up to four different servers in the network. This protects you against the possibility of a rogue data center logging traffic, targeted monitoring, and other threat scenarios. Additionally, the NeuroRouting feature dynamically routes all traffic through multiple hops in the server network, and can be used with any device (explained more here).
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.