Testing criteria: Each VPN service in this guide was tested for IP address leaks, DNS leaks, connection issues, reliability, speed, and whether the features work correctly. Additionally, I also examined company policies, jurisdiction, logging practices, as well as the history of each VPN provider. The rankings of this list were based on a combination of all these factors.
Inside the Preferences pane, you can also tick boxes to automatically launch or connect the app when you boot your device. Anyone using the Windows or macOS app should tick the box to autoconnect “when joining insecure WiFi networks.” You can also tag individual Wi-Fi networks as trusted or untrusted, to make sure you’re always protected even if you forget to connect the app manually. These network rules—not offered on most apps, including IVPN’s mobile apps or any of TorGuard’s apps—will make sure you don’t forget your VPN when you need it the most.
Another reason you might choose to use a VPN is if you have something to hide. This isn't just about folks doing things they shouldn't do. Sometimes people really need to hide information. Take, for example, the person who is worried he or she might be discriminated against by an employer because of a sexual preference or medical condition. Another example is a person who needs to go online but is concerned about revealing location information to a person in their life who might be a threat.
Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
Free VPN Providers are more likely to log your activities and serve contextual ads while you’re connected. They’re also more likely to use your usage habits to tailor future ads to you, have fewer exit locations, and weak commitments to privacy. They may offer great features, but if logging and privacy are important to you, you may want to avoid them. However, if you just need quick, painless security while traveling on a budget, they’re a great option.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Finding the best free VPN is an exercise in balancing those restrictions. TunnelBear, for example, lets you use any server on its network but limits you to 500MB-1GB per month. Avira Phantom VPN lets you use as many devices as you like and any server you like, but also restricts you to 500MB per month. AnchorFree Hotspot Shield also places no limits on the number of devices, but restricts you to 500MB per day and only US-based servers. Kaspersky Secure Connection also doesn't limit your devices but doesn't let you choose a VPN server—the app does it automatically.
That all-too-common attitude to the safety and privacy of personal data creates an enormous risk when it comes to online security. Public Wi-Fi networks, which are ubiquitous and convenient, are unfortunately also extremely convenient for attackers who are looking to compromise your personal information. How do you know, for example, that "starbucks_wifi_real" is actually the Wi-Fi network for the coffee shop? Anyone could have created that network, to lure victims into disclosing personal information. In fact, a popular security researcher prank is to create a network with the same name as a free, popular service and see how many devices will automatically connect because it appears safe.
OpenVPN: OpenVPN is very secure, open-source and widely used. Most VPN services support it, but except for Chrome OS and Linux, few operating systems do. This protocol can be used in either TCP (web) or UDP (streaming) mode; the latter is sloppier but faster. You'll need either the VPN service's client software or one of the many free alternatives. Either way, you'll still need to pay for the VPN service.
Using a VPN is a little trickier for ChromeOS users, however. While Google has worked to make it easier to use a VPN with a Chromebook or Chromebox, it's not always a walk in the park. Our guide to how to set up a VPN on a Chromebook can make the task a bit easier, however. In these cases, you might find it easier to install a VPN plug-in for the Chrome browser. This will only secure some of your traffic, but it's better than nothing.
All that being said, we currently name TorGuard as the fastest VPN service. It doesn't take the top spot in all of our tests, but has remarkably low latency and had the best performance in the all-important download tests. Fittingly, it offers many add-ons such as dedicated IP addresses that, along with its speed, will appeal to the BitTorrent users it is designed to protect.
PureVPN has servers in more than 140 countries and can be very inexpensive if you pay for two years up front. It also lets you "split-tunnel" your service so that some data is encrypted and other data isn't. But PureVPN was at or near the back of the pack in almost all of our 2017 performance tests. In October 2017, the U.S. Department of Justice disclosed in a criminal complaint that PureVPN had given the FBI customer logs in reference to a cyberstalking case, which kind of negates the entire point of using a VPN.
Tunneling protocols can operate in a point-to-point network topology that would theoretically not be considered as a VPN, because a VPN by definition is expected to support arbitrary and changing sets of network nodes. But since most router implementations support a software-defined tunnel interface, customer-provisioned VPNs often are simply defined tunnels running conventional routing protocols.
Internet Protocol Security (IPsec) was initially developed by the Internet Engineering Task Force (IETF) for IPv6, which was required in all standards-compliant implementations of IPv6 before RFC 6434 made it only a recommendation. This standards-based security protocol is also widely used with IPv4 and the Layer 2 Tunneling Protocol. Its design meets most security goals: authentication, integrity, and confidentiality. IPsec uses encryption, encapsulating an IP packet inside an IPsec packet. De-encapsulation happens at the end of the tunnel, where the original IP packet is decrypted and forwarded to its intended destination.
How much should a VPN cost? Hotspot Shield can be as little as £119.99 for a lifetime or £5.99 a month if you'd rather sign up for a year. For your money you get a decent range of features including up to five devices, private browsing, virtual locations and good if not stellar performance: we did notice a slight increase in latency when Hotspot Shield was enabled, although it wasn’t too dramatic. There’s a seven-day trial that gives you more than enough time to put it through its paces.
A VPN encrypts all of the Internet traffic between your computer and the VPN server, preventing anyone on your local network, or connection points along the way, from monitoring or modifying your traffic. Beyond the VPN server (in other words, on the rest of the way to whatever Internet server you’re connecting to), your traffic mixes with traffic from other people on the VPN and the rest of the Internet. Ideally, that makes your traffic traceable only to the VPN server, not to your home, office, or computer. You can read a more detailed explanation in our post about what a VPN is and when using one makes sense.