Yes. Although Netflix is now available almost everywhere, some places – notably the United States – enjoy a much larger catalog of titles than everywhere else. And some people want to access regional catalogs. In theory, all you need do to watch a local version of Netflix from somewhere else is connect to a VPN server in that country. You can sign into any regional Netflix page with any active Netflix account, no matter where that account is registered. The snag is that due to pressure from its content producers, Netflix now tries to ban IP addresses that it knows belongs to VPN and proxy services. Many VPN services have found sneaky ways around this ban, but it is a cat and mouse game. Please see our best Netflix VPNs for a list of services which still work with Netflix (most of the time).
Even if a company is at fault for deceptive marketing practices, it still has to comply with legal requests for whatever information it does have. Jerome told us, “In the U.S., however, there is a big difference between a request for data regularly stored for business purposes and a demand that a company retain information. VPN providers are not required to keep records just in case law enforcement might need them some day.” That means many companies could provide a list of their customers, but if they practice what they preach when it comes to no-logging policies, innocent customers looking for privacy shouldn’t get swept up in these requests.
There are many choices when it comes to VPN providers. There are some Virtual Private Network providers who offer free service and there are some which charge for VPN service. We have found that the paid VPN providers such as VyprVPN are preffered to the free service providers. Paid VPN providers offer robust gateways, proven security, free software, and unmatched speed. Compare VPN Providers using the data our friends over at VPN.com have compiled to find the right VPN for you.
As part of our research, we also make sure to find out where the company is based and under what legal framework it operates. Some countries don't have data-retention laws, making it easier to keep a promise of "We don't keep any logs." It's also useful to know under what circumstances a VPN company will hand over information to law enforcement and what information it would have to provide if that should happen.
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
TorGuard was consistently one of the fastest services we tested. When we averaged three tests performed at different times of the week with Internet Health Test, TorGuard was the fastest service when connecting in the UK and Asia, the second fastest in the US, and the third fastest in Central Europe. OVPN was the next most consistent, but that company’s small network doesn’t have any servers in Asia, and it ranked fifth in the UK. Our top pick, IVPN, was the third most consistently fast after TorGuard and OVPN. However, we tested with each app’s default settings—since we expect most people won’t change them—and TorGuard’s default 128-bit encryption gives it an advantage in speed tests over VPNs that default to 256-bit encryption, as most services do. Still, we think 128-bit encryption is fine for most people who prioritize speed, and TorGuard’s consistency makes it a good value as our budget pick.
My rule of thumb is to use a domestic VPN and connect to servers as close to my location as possible. That said, I have had good nights and bad nights getting online. In my recent trip, I found most hotels' networks to become unusable after about 9pm. My theory is that many of the guests were watching Netflix at that time, completely clogging the hotels' pipes.
IVPN excels at trust and transparency, the most important factors when you’re choosing a virtual private network. After interviewing IVPN’s CEO, we’re convinced that IVPN is dedicated to its promises not to monitor or log customer activity. But a trustworthy VPN is only as good as its connections, and in our tests IVPN was stable and fast. IVPN apps are easy to set up and use with secure OpenVPN connections on Windows, macOS, Android, iOS, plus a few other platforms. Extra features like automatic-connection rules and kill switches to block data on unsecured connections add protection and value that make it worth a slightly higher price than some competitors.
There’s no point to a VPN that interferes with or logs your traffic—your ISP already does that. Free VPNs, such as Facebook’s Onavo, explicitly gather traffic data to resell or use it for marketing. We looked carefully at the privacy policies and marketing claims for each company we considered. In some cases, companies we considered had sworn in court filings that requests for data were impossible to fulfill. In other cases, we asked companies about their internal security and privacy standards to gauge the trustworthiness of their statements on logging.
Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
When we test VPNs, we use the Ookla speed test tool. (Note that Ookla is owned by PCMag's publisher, Ziff Davis.) This test provides metrics for latency, download speeds, and upload speeds. Any one of these can be an important measurement depending on your needs, but we tend to view the download speed as the most important. After all, we live in an age of digital consumption.
Anti-Malware/Anti-Spyware Features: Using a VPN doesn’t mean you’re invulnerable. You should still make sure you’re using HTTPS whenever possible, and you should still be careful about what you download. Some VPN service providers—especially mobile ones—bundle their clients with anti-malware scanners to make sure you’re not downloading viruses or trojans. When you’re shopping, see if the providers you’re interested in offer anti-malware protection while you’re connected. For example, previously mentioned Hotspot Shield offers malware protection to its premium users. It may not be a dealbreaker for you, but it’s always good to have someone watching your back.
Aside from a moral quandary, what does VPNHub offer subcribers? A selection of endpoints in 50 countries, including less common locations like Cyprus, Costa Rica and the Philippines, the option to connect to VPNHub on booting up your system, a killswitch that’ll nerf your connection whenever the VPN fails, and ‘Scramble’, a feature that attempts to hide from your ISP the fact that you’re using a VPN.
Even though Tor is free, we don’t think it’s the best option for most people. If you aren’t familiar with Tor, this handy interactive graphic shows how it protects an Internet connection, and this series goes into more detail about how Tor works. Runa Sandvik, a former researcher with The Tor Project who is now part of the information security team at The New York Times (parent company of Wirecutter), described it as “a tool that allows users to remain anonymous and uncensored.” When we asked expert Alec Muffett about whether he personally used a VPN, he told us he actually spent most of his work time using Tor. But Tor has a reputation for slow connections, can be blocked by some websites, and isn’t suitable for some peer-to-peer applications like BitTorrent.
Overplay is easy to install and even easier to use. Its simple user interface is suitable for those who do not want complex features. All one needs to do is run the app and choose the country you want to connect to. It offers a very good speed, with any speed reduction hardly noticeable. As the software has server locations in 48 countries and over 14,000 IP addresses, anonymity is assured.
Even if none of the above really sound right to you, you can still benefit from using a VPN. You should definitely use one when you travel or work on an untrusted network (read: a network you don’t own, manage, or trust who manages.) That means opening your laptop at the coffee shop and logging in to Facebook or using your phone’s Wi-Fi to check your email at the airport can all potentially put you at risk.
The NordVPN client provided one of the most attractive interfaces, and connecting to a VPN server was straightforward and very quick. We found performance to be somewhat spotty, however, with our fastest connection running at 53 Mb/s down and 26 Mb/s up, compared to 125 Mb/s down and 20 Mb/s with the VPN connection turned off. We did have an issue connecting to Netflix, but Amazon Prime Video ran without issue. Our other internet tests went without a hitch.
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IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
When you're accessing the internet via Wi-Fi, do you worry about the safety of your data—and about who else might be spying on that data as it passes over the air, or even stealing it? If not, you're sadly in the high-risk majority. You really ought to be using a virtual private network, or VPN. In fact, however, when PCMag ran a survey on VPN usage, we found that a surprising 71 percent of our 1,000 respondents had never even used a VPN. Even among those who support net neutrality—who you might think would be better informed on security and privacy issues—55 percent had never used a VPN.
As we previously noted, we don’t recommend relying on our picks to get around geographic restrictions on copyrighted content. The practice is likely illegal, and it violates the terms of service of your ISP, VPN, and content provider. On top of that, it often doesn’t work—we couldn’t access Netflix over any of the services we tried, and of the four streams we loaded on BBC iPlayer, only two worked a few days later.
This was technically #8 in the ranking, but after we saw it mentioned positively so many times in Reddit discussions, we decided to bump it up. Private Internet Access VPN, otherwise known as PIA, attempts to give off reliability vibes with its home page (children on bikes was an interesting choice), which some might feel conned by. However, we've gathered that Redditors believe that this wasn't a farce, and that it's actually a super trustworthy option. It was Mashable's top choice too, due to the fact that it comes with a ton of user-friendly features and doesn't kill your device to install. However, it's not the most aesthetically pleasing interface of the bunch, and some users mention that they had to switch VPNs simply because of that. But if you don't care about the looks so much as server reliability, variety of features, and speed, it's a good choice. Reddit user KaiForceOne writes:
A VPN is created by establishing a virtual point-to-point connection through the use of dedicated connections, virtual tunneling protocols, or traffic encryption. A VPN available from the public Internet can provide some of the benefits of a wide area network (WAN). From a user perspective, the resources available within the private network can be accessed remotely.