ExpressVPN is also one of the best VPNs for streaming. Whether you are using a VPN with Kodi or streaming Netflix with a VPN, ExpressVPN offers great apps for streaming devices and high-capacity bandwidth for HD videos and downloads. Their customer service is also top-notch, with 24/7 live chat support and a 30 day money-back guarantee with all subscription plans. [Learn more >]
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
The solution is downloadable and supports platforms such as OS X, Windows and Linux. Mobile systems like Android and iOS are also supported. These capabilities enable users to use the product on desktops, laptops, smartphones or tablet computers. The software can also be downloaded onto network routers, ensuring that all devices connected to such routers enjoy the same level of protection.
One way to resolve the issue of trust is to be your own VPN provider, but that’s not a feasible option for most people, and it still requires trust in any company providing the hardware that your VPN would run on, such as Amazon’s cloud services. Multiple projects can help you cheaply turn any old server into a VPN, including Algo, Streisand, and Outline. By encrypting all the traffic from your home or mobile device to a server you manage, you deprive your ISP and a potentially villainous VPN of all your juicy traffic logs. But most people lack the skills, patience, or energy—or some combination of the three—to do this. If you don’t manage servers or work in IT, it may be harder to manage perfect operation and performance better than trustworthy professionals. Lastly, though you remove one threat from the equation by cutting out a VPN service provider, you also lose the extra layer of privacy that comes from your traffic mixing in with that of hundreds or thousands of other customers.
That said, many VPN providers are based outside the US, which complicates enforcement. Jerome continued: “Users can file complaints in a local jurisdiction, and local data protection laws may have more effective enforcement mechanisms. For example, privacy and confidentiality of communications are fundamental rights in the European Union. Data protection authorities in EU-member states are empowered to handle complaints brought by individuals and then provide users with information about the outcome of any investigation. But it is unclear how effective any of these remedies will be.”
The service uses Advanced Encryption Standard with a 256-bit key, a common method employed by VPN services. Connections are protected using 2048-bit public key encryption. For privacy, the service offers a malware detection software. What is good about the software is that it can be downloaded and used without providing any personal information. This holds as long as you use the free version of the software and never contact customer support.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
The best VPNs offer a solid balance of features, server location, connectivity protocols, and price. Some are great for occasional use, others are geared towards getting around the location restrictions companies put on their apps and services, and others are targeted at people who do heavy downloading and want a little privacy while they do it. Here’s what you should look for.
One of the most popular VPN services in the market, HideMyAss has a myriad of features that are sure to attract anyone who wants online anonymity. It uses a variety of servers that work with any operating system or mobile device. Aside from PPTP and OpenVPN protocols, the service supports L2TP, which is more difficult to block. Ideal for getting around censorship and firewalls.
We used to advise people to do banking and other important business over their cellular connection when using a mobile device, since it is generally safer than connecting with a public Wi-Fi network. But even that isn't always a safe bet. Researchers have demonstrated how a portable cell tower, such as a femtocell, can be used for malicious ends. The attack hinges on jamming the LTE and 3G bands, which are secured with strong encryption, and forcing devices to connect with a phony tower over the less-secure 2G band. Because the attacker controls the fake tower, he can carry out a man-in-the-middle attack and see all the data passing over the cellular connection. Admittedly, this is an exotic attack, but it's far from impossible.
To be fair, not all pay VPN services are legitimate, either. It's important to be careful who you choose. Over on ZDNet's sister site, CNET, I've put together an always up-to-date directory of quality VPN providers. To be fair, some are better than others (and that's reflected in their ratings). But all are legitimate companies that provide quality service.
Providers can also log less-specific data about when or how often you connect to your VPN service. In some cases, these logs are a routine part of server or account management, and can be responsibly separated and scrubbed. In other cases, VPN providers take note of every connection and use that information to actively police individual customers. Though it’s reasonable for companies to protect their networks from abuse, it becomes a dealbreaker when companies keep extensive connection data for a longer period of time. Some VPN companies we spoke with explained how a log might note your current connection for authentication purposes, but that log is deleted as soon as you disconnect. This kind of “live log” isn’t a concern, and even those culled every few hours—or as long as the end of each day—shouldn’t be confused with logs of your traffic and online destinations.
We also dove deeper into the desktop apps of the top-performing services. Great apps have automatic location selection, easy-to-use designs, and detailed but uncluttered settings panels. We set up each service’s Android app on a Samsung Galaxy S8 running Android 7.0 Nougat. We took into account how easy each one was to set up and connect, along with what options were available in the settings pane.
One of the most important factors when you’re choosing a VPN provider is also the hardest to quantify: trust. All your Internet activity will flow through this company’s servers, so you have to trust that company more than the network you’re trying to secure, be it a local coffee shop’s Wi-Fi, your campus Internet connection, your corporate IT network, or your home ISP. In all our research, we came across a lot of gray areas when it came to trusting a VPN, and only two hard rules: Know who you’re trusting, and remember that security isn’t free.
CyberGhost operates an ample network of more than 1,200 servers, including 20 in Australia and more than 200 in the US. It has a strong focus on unblocking streaming services like Netflix and Amazon Prime Video. It’s also popular with torrenters and has a dedicated “Torrent Anonymously” option within its apps. Plus, speeds are excellent, making it a great all-rounder. CyberGhost doesn’t log user activity or record IP addresses. Apps are available for Windows, MacOS, iOS, and Android.
Not all mobile VPN apps are created equal. In fact, most VPN providers offer different services (and sometimes, different servers) for their mobile offerings than they do for their desktop counterparts. We're pleased to see that NordVPN and Private Internet Access provide the same excellent selection of servers regardless of platform. These apps received an Editors' Choice nod both for desktop VPN apps and Android VPN apps.
Central America isn’t the first place you’d think of when it comes to cutting edge technology, but NordVPN is up there with the best VPN services in 2019. It has 1015 servers in 59 countries, supports up to six devices simultaneously, runs 2048-bit encryption and has a feature list including an automatic kill switch, dedicated IP addresses, strong DNS leak protection and the ability to pay in Bitcoin. For relatively short connections performance was superb, although we did notice a little latency creeping in from time to time for very long distance connections. However, browsing remained snappy and performance wasn’t degraded significantly. We’d recommend hunting the site for its free trial and if you like it, signing up for the 3-year plan which is currently going for just $99!
The service supports Windows, Mac, Android and iOS devices, but manual connection through Linux, BlackBerry, Boxee Box, HP WebOS or DD-WRT is also possible. It likewise allows users to use up to five devices using the account. PureVPN’s proprietary gigabit network ensures uptime and extremely fast speeds. It offers unlimited bandwidth, which is ideal for users who like video streaming or playing online games.
The service supports torrenting through its zero logs policy. It supports PPTP, Open VPN and L2TP connections, with each going up to 256 bits except for PPTP. To further increase security, IPVanish uses shared IPs, making it even more difficult to identify users. This also ensures that even the vendor could not furnish agencies with your information even if it wanted to.
Even if a company is at fault for deceptive marketing practices, it still has to comply with legal requests for whatever information it does have. Jerome told us, “In the U.S., however, there is a big difference between a request for data regularly stored for business purposes and a demand that a company retain information. VPN providers are not required to keep records just in case law enforcement might need them some day.” That means many companies could provide a list of their customers, but if they practice what they preach when it comes to no-logging policies, innocent customers looking for privacy shouldn’t get swept up in these requests.
NordVPN operates out of Panama, which means it has no legal obligation to record any of the activities of its users. You're free to connect to any of the 5,000+ VPN servers in 62 countries, and you can use NordVPN on up to six different devices at once. I awarded NordVPN a near-perfect score in my review, focusing on the large set of extra features, like double VPN, P2P-dedicated servers, a DNS leak resolver, and a dedicated single IP address. Grab a year subscription for about $7 a month, go short term with a $12 monthly plan, or choose one-year or six-month plans to best suit your needs.
This was technically #8 in the ranking, but after we saw it mentioned positively so many times in Reddit discussions, we decided to bump it up. Private Internet Access VPN, otherwise known as PIA, attempts to give off reliability vibes with its home page (children on bikes was an interesting choice), which some might feel conned by. However, we've gathered that Redditors believe that this wasn't a farce, and that it's actually a super trustworthy option. It was Mashable's top choice too, due to the fact that it comes with a ton of user-friendly features and doesn't kill your device to install. However, it's not the most aesthetically pleasing interface of the bunch, and some users mention that they had to switch VPNs simply because of that. But if you don't care about the looks so much as server reliability, variety of features, and speed, it's a good choice. Reddit user KaiForceOne writes:
Although it has a no logs policy, the vendor collects user activity data and could opt to share them with third parties. The service can be used for torrenting but the company warns against copyright infringements. One weak spot is the service’s customer support. It has no live chat support and it takes more than 24 hours to get a reply. However, a knowledge base is available in the company’s website.
If HTTP browsing is a postcard that anyone can read as it travels along, HTTPS (HTTP Secure) is a sealed letter that gives up only where it’s going. For example, before Wirecutter implemented HTTPS, your traffic could reveal the exact page you visited (such as https://thewirecutter.com/reviews/best-portable-vaporizer/) and its content to the owner of the Wi-Fi network, your network administrator, or your ISP. But if you visit that same page today—our website now uses HTTPS—those parties would see only the domain (https://thewirecutter.com). The downside is that HTTPS has to be implemented by the website operator. Sites that deal with banking or shopping have been using these types of secure connections for a long time to protect financial data, and in the past few years, many major news and information sites, including Wirecutter and the site of our parent company, The New York Times, have implemented it as well.
“For an affordable and reliable VPN service, you can definitely rely on hide.me. Only the best security protocols and software was used to develop this fantastic VPN to provide you with the ultimate security while you can still enjoy high speed network functionality. hide.me is available for the most popular platforms and is one of the few VPNs that allow you to connect on up to different devices at a greatly affordable rate which is a superb solution for companies or online gamers.” May 29, 2018 Bestvpnrating.com
Consumers use a private VPN service, also known as a VPN tunnel, to protect their online activity and identity. By using an anonymous VPN service, a user's Internet traffic and data remain encrypted, which prevents eavesdroppers from sniffing Internet activity. VPN services are especially useful when accessing public Wi-Fi hotspots because the public wireless services might not be secure. In addition to public Wi-Fi security, a private VPN service also provides consumers with uncensored Internet access and can help prevent data theft and unblock websites.
The software supports Windows, Mac, iOS and Android devices. It also has plugins for browsers such as Chrome and Opera. This feature basically protects any device that can run a browser. Installation takes only seconds and does not require additional tweaking. The app’s Vigilant Mode prevents data from leaking while TunnelBear is reconnecting. The solution can also disguise VPN traffic as normal HTTPS traffic. As for security, the platform provides a list of Wi-Fi network that can be trusted.
To narrow the hundreds of VPN providers down to a manageable list, we first looked at reviews from dedicated sites like vpnMentor and TorrentFreak, research and recommendations from noncommercial sources such as That One Privacy Site and privacytools.io, and user experiences and tips on various subreddits and technology-focused websites like Lifehacker and Ars Technica. We settled on 32 VPNs that were repeatedly recommended. From there, we dug into the details of how each one handled issues from technology to subscriptions:
Our rankings are based on our technical assessment of, and our personal experience using, each product. Click here for more information on how we came to our findings. We are paid commissions from all VPN companies on this site for customers referred from this site which convert into sales. Click here for more information about how this site operates.
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Many companies proudly display “warrant canaries” on their websites. These are digitally signed notices that say something to the effect of “We have never been served a warrant for traffic logs or turned over customer information.” Law enforcement can prohibit a company from discussing an investigation, but in theory, it can’t compel a company to actively lie. So the theory goes that when the warrant canary dies—that is, the notice disappears from the website because it’s no longer truthful—so does privacy. The EFF supports this legal position, though other highly regarded companies and organizations think warrant canaries are helpful only for informing you after the damage has been done. Such notices may provide a nice sense of security, and they are important to some people, but we didn’t consider them essential.
There are several different VPN protocols, not all of which are used by all of the VPN services we reviewed. Most operating systems have built-in support for at least one of these protocols, which means you can use that protocol — and a willing VPN service — without client software. The full-fledged VPN services have online instructions for how to do this, as well as how to set up routers to connect directly to the services.
Though TorGuard’s support site offers in-depth information, finding specific info is harder, and the site is not as easy to follow as those for our top pick or ExpressVPN. TorGuard provides helpful video tutorials, but they’re two years old now and don’t show the latest versions of the company’s apps. As with most of the VPNs we contacted, TorGuard support staff responded to our help ticket quickly—the response to our query came less than half an hour after we submitted it on a weekday afternoon. Still, if you’re worried about getting lost in VPN settings or don’t like hunting for your own answers, IVPN is a better fit.
We like that the company offers a connection kill switch feature and, for those who need it, there's an option to get a dedicated IP address. VyprVPN is a standout in their effort to provide privacy, and thwart censorship. When China began its program of deep packet VPN inspection, Golden Frog's VyperVPN service added scrambled OpenVPN packets to keep the traffic flowing.