Please be aware that some of the criteria for testing are based on objective raw data such as speed test results, while other testing criteria are based on subjective personal experience and interaction with the VPN software. Due to this, our findings may not reflect your personal view. As there is a money back guarantee after a certain number of days on all of the VPN products listed on this site you should make the most of this time and perform your own testing to see if a particular product caters to your needs. If you would like to know more on how we came to our findings then please click here.
To be fair, not all pay VPN services are legitimate, either. It's important to be careful who you choose. Over on ZDNet's sister site, CNET, I've put together an always up-to-date directory of quality VPN providers. To be fair, some are better than others (and that's reflected in their ratings). But all are legitimate companies that provide quality service.
Corporate and Exit Locations: Depending on what you’re using a VPN for, your service’s location—and the exit locations you can choose—are important to consider. If you want to get around a location restriction and watch live TV in the UK, for example, you want to make sure your VPN service provider has servers in the UK. If you’re concerned about privacy or state-sponsored snooping, you may want to pick a service operated outside of your home country. Similarly, if the service is based on the US, they’re subject to US laws, and may be forced to turn over usage data to the authorities upon request. Many people make more of this than they should (we’ve seen overseas services turn over their data to friendly governments without any hesitation repeatedly), but it’s important to make sure a VPN has servers in multiple locations—or at least the location you’re interested in—when shopping.
VyprVPN is a powerful contender if you’re after performance and security. It boasts great speeds due to a staggering network of 700+ serves and more than 200K IP addresses. They own and manage their servers, which translates into reliable uptime, lag-free performance, top-notch support and great speeds. Add in unlimited bandwidth and P2P support, successful handling of Netflix and Steam geo blocks, and you can check all your VPN must-have features right off the bat.
Windscribe offers unlimited device connections. Yes you heard that right! The reason is that unlike the others above on this list, it doesn't offer unlimited data. So you're limited by bandwidth and data, not by devices. You get 10GB every month, and there's a free plan also but that only allows one device. There are apps for Windows, Mac and iOS but not Android, and the service also offers browser add-ons with useful features such as ad-blocking. Short range performance (to US sites) is good, but we noticed lag with transatlantic connections. However, if you’re looking to protect the data from a whole bunch of devices - an office, perhaps, or just a smart home - the support for unlimited connections is a real stand-out feature.
I recommend always using a VPN when using someone else's Wi-Fi network. Here's a good rule of thumb: If you're away from the office or home, and you're using someone else's Wi-Fi (even that of a family member or a friend, because you never know if they've been compromised), use a VPN. It's particularly important if you're accessing a service that has personally identifying information. Remember, a lot goes on behind the scenes, and you never really know if one or more of your apps are authenticating in the background and putting your information at risk.
For two years running, Private Internet Access has performed the best in our network tests and remained the cheapest full-fledged VPN service we've tried. It has more than 3,000 servers worldwide, supports platforms ranging from Windows and Mac to open-source routers, and lets you customize your tunneling and encryption protocols. You can pay in bitcoin, and you don't have to provide your real name.
The Overplay Smart DNS service, on the other hand, routes internet connection using a different DNS to give the illusion that one is located in a different country, without significant speed reduction. This is very useful to those who want to access sites that are blocked in their own countries. The service supports PCs, Apple TV, iPhone, iPad, Wii, PS3, XBOX360, among other devices.
Beyond the CNET directory, it's always good practice to search "the Google" for a company or product name and read the user reviews. If you see a huge number of old complaints or new complaints suddenly start showing up, it might be that there's been a change of management or policies. When I'm looking for a service, I always base my decision partially on professional reviews and partially based on the tone of user reviews.
We have often said that having to choose between security and convenience is a false dichotomy, but it is at least somewhat true in the case of VPN services. When a VPN is active, your web traffic is taking a more circuitous route than usual, often resulting in sluggish download and upload speeds as well as increased latency. The good news is that using a VPN probably isn't going to remind you of the dial-up days of yore.
Likewise, if you're connecting via a nation's local carrier, that carrier may be intercepting your traffic, particularly if you're a non-native of that nation. In that situation, if you must connect back to applications and services at home, using a VPN is quite literally the least you can do. Also, keep in mind that if you use your phone's hotspot to connect your computer to the internet, you'll want to use a VPN on your computer as well.
Of course, there are more than just phones and computers in a home. Game systems, tablets, and smart home devices such as light bulbs and fridges all need to connect to the internet. Many of these things can't run VPN software on their own, nor can they be configured to connect to a VPN through their individual settings. In these cases, you may be better off configuring your router to connect with the VPN of your choice. By adding VPN protection to your router, you secure the traffic of every gadget connected to that router. And the router—and everything protected by it—uses just one of your licenses. Nearly all of the companies we have reviewed offer software for most consumer routers and even routers with preinstalled VPN software, making it even easier to add this level of protection.
When purchasing VPN service from a provider, consider bandwidth requirements for your VPN. Bandwidth determines how much data can be transferred. High quality video and audio are larger in size and, thus, require more bandwidth than text or images. If you only want to use a VPN for internet browsing or transferring private documents, then most hosts provide enough bandwidth to do just that quickly and easily. However, if you want to stream video or audio, such as watching Netflix or playing online games with your friends, then pick a VPN host that allows for unlimited bandwidth.
Fortunately, there are some brave companies that are still trying to stay one step ahead of Netflix’s VPN catchers. Currently, Windscribe Pro is our top choice. The service delivers good speeds on its U.S. servers, and has a very simple approach to Netflix: Just select the “Windflix” connection from the desktop app or browser extension and you’re good to go. Windflix is still technically in beta, but it works well and there’s even a Windflix U.K. option if you’d like to experience Netflix from the other side of the pond.
Logging: When you connect to a VPN, you’re trusting the VPN service provider with your data. Your communications may be secure from eavesdropping, but other systems on the same VPN—especially the operator—can log your data if they choose. If this bothers you (e.g., you’re the privacy/security advocate or the downloader), make absolutely sure you know your provider’s logging policies before signing up. This applies to location as well—if your company doesn’t keep logs, it may not matter as much where it’s located. (There’s a popular rumor that US-based VPN providers are required to log, in case the government wants them. This isn’t true, but the government can always request whatever data they have if they do log.) For a good list of VPN providers that don’t log your activities when connected (and many that do), check out this TorrentFreak article.
Increasingly, mobile professionals who need reliable connections are adopting mobile VPNs.[need quotation to verify] They are used for roaming seamlessly across networks and in and out of wireless coverage areas without losing application sessions or dropping the secure VPN session. A conventional VPN can not withstand such events because the network tunnel is disrupted, causing applications to disconnect, time out, or fail, or even cause the computing device itself to crash.
KeepSolid boasts of having endpoints in 54 countries and specialised servers designed to allow you access to geo-locked streaming services undetected. While this allowed us easy access to American Netflix, the UK iPlayer endpoint was actually too slow to actually load any BBC’s content, while using the other UK endpoints were invariably detected by the website. Hopefully this will improve over time.
We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.
We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
We didn’t find any problems when we tested other aspects of TorGuard’s performance. Each time we checked our location via IP address, it accurately resolved to the location of a TorGuard server. Neither our true IP address nor our location was exposed when we tested for DNS leaks and IPv6 leaks. TorGuard runs its own DNS servers—a requirement for all the VPNs we tested—so the routing that happens when you go to a website isn’t released to your ISP, Google, or anyone else. And since TorGuard doesn’t support IPv6, the app disables it completely, just like IVPN.
A remote-access VPN uses public infrastructure like the internet to provide remote users secure access to their network. This is particularly important for organizations and their corporate networks. It's crucial when employees connect to a public hotspot and use the internet for sending work-related emails. A VPN client, on the user's computer or mobile device connects to a VPN gateway on the company's network. This gateway will typically require the device to authenticate its identity. It will then create a network link back to the device that allows it to reach internal network resources such as file servers, printers and intranets, as if it were on the same local network.